Domino's Pizza
2934 Point Mallard Pkwy SE Unit A1, Decatur
(256) 973-0101
Recent Reviews
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My wife ordered last night and our apartment number is I7 which a lot of people mistake for being 17 depending on the font they use. Well after the driver called to tell her that he couldn’t find 17, he didn’t realize that he was leaving a voicemail cussing her out when she didn’t answer right away. Her phone was in sleep mode because it was late but she called him right back when the voicemail notification popped up. She’s scared to order from this store now in fear of how he might react or do to our food if he has a bad day now. The name of the driver was Sidney.
Atmosphere: 1
Food: 2
Service: 1
Smallest portions I've ever received from a Domino's. Food was ok, but a waste of money when you could get 2x-3x the food for the same price OR even the correct amount from a different Domino's
I just had the pleasure of indulging in Domino's Philly Cheese Steak Tots, and by "Philly Cheese Steak," they clearly meant "Single, Sad Piece of Steak Lost in a Sea of Cheese and Tater." The thrill of biting into a crispy tot only to find a lone, microscopic piece of steak hiding within was truly exhilarating. It was like finding a needle in a haystack, but less exciting and more disappointing. The cheese was plentiful, the taters were crispy, but the steak? Well, let's just say I think I saw it waving at me from the commercial, but it must have gotten lost in transit. Domino's, you've outdone yourselves. Who needs actual steak in their Philly Cheese Steak Tots when you can just hint at it's existence?
Pros: Perfect snack for those on a steak-free diet.
Cons: False advertising (Where's the Beef?)
We ordered pizza at 6:11pm and were given a 32 minute wait. After an hour I called and they informed me that their delivery driver had another delivery before ours. After another hour I called intending to cancel when they assured me the driver had picked up my order. The worker on the phone offered me 20% off coupon, which is already a coupon on the app. I know they frequently struggle with delivery drivers, but don't offer delivery if you don't have enough drivers. We won't order from this location again.
Atmosphere: 2
Food: 2
Service: 2
My food took 25 past my 22-32min eta. After paying on line and driving to the store. And waiting an additional 25min. No copoun for my next visit. Not even sorry about the inconvenience. If nothing else do something to keep closer to accurate pick up times. At least they had plenty of chairs for their disappointed guests that were stacking up. Maybe I'll get home and it will be the best pizza ever had, and I'll understand the wait. Unfortunately that probably will not be the case.
Update. Over cooked.
I should have read the reviews prior to ordering. I thought Domino's is Domino's same mediocre pizza everywhere, but it is convenient. This location made it inconvenient and less than mediocre.
Service: 1
Placed an order at 6:19 pm and by 7:45 pm my pizza was still not delivered. The app put my order in quality check and sat there for more than 30 minutes. Received my pizza cold and saggy. Don't order from this location.
Atmosphere: 1
Food: 1
Service: 1
I’ve never had an issue ordering in the afternoon and my food has always been correct and able to be picked up on time
Food: 5
Jessee and tyreek super professional. Great service!
Service: 5
Jessie and Tyreek were a great help!
Atmosphere: 5
Food: 5
Service: 5
Placed my order about an hour ago for pickup the tracker told me 10-12 min for pick up to be ready I got to the store and it wasn’t even in the oven the workers are just talking and cutting up
Service: 1
Restaurantji Recommends
Always fast, always great customer service!
Atmosphere: 5
Food: 5
Service: 5
I placed my order at 1057am and at the 1 hr mark it was still in prepping stage. I called store. The manager was rude and ridiculous! Because I had used the 20% discount the manager Offered nothing in place of the long wait. She said she only had 1 driver and where I was wasn't a PRIORTY !!!Edit to add. I emailed said OWNER!!! MY EMAIL WAS BLOCKED... SHOCKER
Atmosphere: 1
Food: 1
Service: 1
18.00 for 7 slices of Pizza (one just had no cheese no topping just naked) …. I didn’t even call because they messed up our order last time and I don’t want to be that guy..
Atmosphere: 2
Food: 1
Service: 5
This store has canceled my order 5 times in one year since they've changed the delivery routes between the stores. I used to be able to order from Glenn Street and never had an issue getting a delivery to my job for 2 years! In one year, 5 times I've been canceled on and 4 deliveries made from this store! It doesn't matter what time I order at any point after 10:30 pm. I have a 50/50 chance to eat lunch on my 1:00 a.m. lunch break. This has affected how often I eat at other locations and you dominos people who work there can look it up yourselves. Please give my area back to Glenn Street! This place in Priceville only does half the business it could do, apparently....
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Chicken Wings
Answer service took order for the point mallard store female called order in wrong store on 6th ave 15 mile out of my way I ordered 2 sausage got to pepperoni the 6th ave store didn’t answer phone had to drive over to see if they had order they did the answer service needs to
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Pepperoni Pizza
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