Jack's Family Restaurant
$ • Fast Food, Burgers
Hours:
514 6th Ave NE, Decatur
(256) 298-7005
About Jack's Family Restaurant
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Jack's Family Restaurant Reviews
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I waited in line to order for entirely way too long. Unbelievably slow. The girl that took my order couldn’t find the kids meal button on her register & was too terrified to ask for help so she stood there forever staring at her screen. Lo & behold she overcharged me. I paid $5 extra b/c she charged me for 4 kids meals instead of 3. The manager acted like it was a huge inconvenience to correct my receipt and said she would compensate me with milk shakes for the kids. When the...read full review
Menu
Hours
| Monday | 4AM - 10PM |
| Tuesday | 4AM - 10PM |
| Wednesday | 4AM - 10PM |
| Thursday | 4AM - 10PM |
| Friday | 4AM - 11PM |
| Saturday | 4:30AM - 11PM |
| Sunday | 5AM - 10PM |
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Jack's Family Restaurant is known for its friendly staff and quick service, whether it's through the drive-thru or for pickup orders. Their tiny chicken sandwiches are a popular choice for those looking for a light meal. The burgers and fries are also a good option for those with a bigger appetite. The restaurant takes pride in cooking food to order, ensuring that meals are hot and fresh. Despite the occasional busy period, the staff goes above and beyond to accommodate customers' needs, as seen in their willingness to substitute items for a young child. Customers appreciate the helpful and friendly service, with the food coming out hot and tasting good, all at a good price. The restaurant is clean, including the bathrooms, though some notice a loud grinding noise from the AC unit or ice maker in the dining room. Common issues include occasional mistakes like getting only two patties in sausage sides or missing items like mashed potatoes, but staff generally try to resolve these problems promptly. Overall, Jack's Family Restaurant offers a friendly environment with quick service and fresh food, making it a reliable choice for many diners.