Jack's Family Restaurant
$ • Fast Food, Burgers
Hours:
1225 Beltline Rd SW, Decatur
(256) 580-2010
About Jack's Family Restaurant
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Jack's Family Restaurant Reviews
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Ordered an 8 piece meal. Cashier took my money. Sat at the window for at least 5 minutes. Worker came to the window to inform me that it would be a 10 minute wait on my order. I'm grateful for fresh food but would prefer to be told how long of a wait there is before my money is taken.
I went through the drive thru last night and ordered plain Cheeseburgers. They evidently were not made plain and they literally took the top bun off of both burgers wiped them off and slapped them back together. How is that a plain burger? Also did not get the ranch sauce I ordered with my chicken tenders. And the "Cotton Candy" shake tasted like Strawberry. won't be thing back anytime soon.
Menu
Hours
| Monday | 4AM - 10PM |
| Tuesday | 4AM - 10PM |
| Wednesday | 4AM - 10PM |
| Thursday | 4AM - 10PM |
| Friday | 4AM - 11PM |
| Saturday | 4AM - 11PM |
| Sunday | 5AM - 10PM |
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Jack's Family Restaurant has received mixed reviews from its customers. While some diners enjoy the food, particularly praising the green beans and cheeseburgers, others express frustration with the service. Customers have reported long waits and inattentive staff, with one experience involving a server distracted by her phone. Additionally, there are concerns about order accuracy, particularly regarding specific requests like removing tomatoes from meals. Despite these issues, the food quality has garnered some positive feedback, but the service may need improvement to enhance the overall dining experience.