McDonald's
3342 Point Mallard Pkwy SE, Decatur
(256) 584-6886
Recent Reviews
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Waited in one lane of the drive thru while 4 cars got helped and I sat there waiting for someone to help me. Didn’t get apologized to, just told to be patient and that there are 2 people taking orders…clearly only one was taking orders. Had to go around the building into the other lane just to get helped. You’d be annoyed too to watch multiple cars getting helped while you sit there and waited and someone just tells you to be patient and not apologize once. Usually this place is good but not always and today was just frustrating.
Atmosphere: 4
Food: 4
Service: 1
It was your typical McDonald's food. I will say the food fresh!!
Atmosphere: 5
Food: 5
Service: 5
Sat in the drive thru for 30 minutes for them to just tell me to pull up in a spot and wait another 30 minutes when I only got two things
Atmosphere: 1
Food: 2
Service: 1
They GM Alyssa don't need to be working here. She was rude to not only customers but employees as well.
Service: 1
Bad service and food no good
Atmosphere: 1
Food: 1
Service: 1
Alyssa the GM at this location is very rude . You can tell she can not handle the atmosphere when it gets busy. She was over loaded rude service to customers and an employee was needing help she was willing told them they will just have to wait ! I will continue to report her till something is done about this lady she shouldn’t be working with the public and when I told her I will be calling about this she was smart mouthing the whole time I was walking out the door !
Atmosphere: 1
Food: 1
Service: 1
The food was good and the staff was nice. My concern was that they were out of burritos and thought they were out of apple pies and it was only 9:30 in the morning
Atmosphere: 3
Food: 3
Service: 4
Very Nice remodeling job on the interior in the service was good
Atmosphere: 5
Food: 5
Service: 5
Do you stop to get my beagle a cheeseburger?After she went to the vet and had surgery , she hasn't had anything to eat all day
Atmosphere: 3
Food: 3
Service: 3
Was in line for 45 minutes before I drove away. They dropped the person's order two on the ground cars ahead of me and that was the closest any one got to getting any food for 45 minutes! Absolutely ridiculous. I was the fourth car in line and when I left there were car wrapped around to the highway.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Placed mobile order. The order was pulled immediately to stop the wait timer. I was asked if I had a mobile order. The order was reviewed and my fries were scooped and placed in a bag in the order prep area. A verbal request was made for the sandwiches ordered. The employee when to the right prep side and handled some food products. Upon return to the front my sandwiches were placed in the fry bag. I was given the food. I immediately picked the fries and showed the to the server who immediately said they were fresh, they had just been brought up a minute ago. I offered to let the server feel a fry, they refused and insisted they were fine. I was not there to argue so I figured that I might be able to eat some and left. The fries did not get any better. One sandwich had a ripped bun as though a previously ready sandwich had been opened to add a tomato. I end up throwing half of the fries away. I am used to fast food service, but this lack of pride in the products and brand were surprising.
Atmosphere: 5
Food: 3
Service: 3
poor service overall
Atmosphere: 1
Food: 1
Service: 1
Food was fresh. Received it fast!!
Atmosphere: 5
Food: 5
Service: 5
Slow and lazy the entire staff should be replaced
Gave me a half eaten burger been calling for the past hour they keep hanging the phone up on me … literally in my face … didn’t give me two of my items also gave me cold fries … wish I could upload pictures
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