Made a reservation, but still had an hour wait. They don’t honor your reservation
Atmosphere: 3
Food: 5
Service: 1
Kenlon Burcham
I have gone to this location periodically for some time. Friday, April 12th, was the best to date. The server, Hannah, was topnotch, and the Lobster Fest was an interesting experience. I love the Crab legs but took advantage of the special. No regrets! Thank you for a pleasant meal.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Seafood
Nathan Horton
Don't give up on this Red Lobster. It is not their fault that the City Decatur made them put the doors on the back?! LaToya was our server tonight and she was awesome! Ask for her. Food was fast and great. We will be back.
Atmosphere: 5
Food: 5
Service: 5
prettybird1978
Our experience was OK. My husband and I were traveling through from Canada. We were sat by a very nice hostess. After which it took our server over 6 min to greet us. We were one of only 3 tables. Our server Ashley was pleasant, and we ordered everything at once as we were on a schedule. The food was delicious but my husbands coffee was never delivered. Even though we purchased the all you can eat, we were not offered it, or drink refills till we asked for our check. Over all the experience was adequate with room for improvement and the food was really the star of the show.
Atmosphere: 3
Food: 5
Service: 2
Tina Gilchrist Hooper
Great Sunday dinner! We were seated quickly. Everyone was very friendly and our waitress, Amber Rose, was especially great. She stayed on top of everything and made our evening very enjoyable.
Atmosphere: 5
Food: 4
Service: 5
Michael C. Liddell, MBA
I called to place a Togo order at 8pm and was told that the kitchen was closed. I do not think that is right when the hours of operation is 9pm. I live 5 min away and all I wanted was some pasta. Nothing major. Please help me understand why a kitchen would close before the store closes at a restaurant. I have had numerous bad experiences at this particular Red Lobster, this may have been the last straw.
Atmosphere: 1
Food: 1
Service: 1
Felic Garth
The waiter was very polite and helpful. The food me and my husband ordered was cold NOT GOOD AT ALL!!!! NOT EVEN THE LOBSTER. The Steak was tuff and the Lobster was dry and tuff !!! We ordered (Surf and Turf)AND THE CHEESE STICKS AND BROCCOLI Was not cooked and the cheese wasn’t melted. What a BAD BIRTHDAY DINNER FOR MY HUSBAND. Stay AWAY
Parking: It was empty probably cause the food is garbage
Atmosphere: 4
Food: 1
Service: 5
Douglas Dyar Jr.
Sat 20 mins at bar with no service... saw one employee... and they were not friendly ?
Atmosphere: 1
Food: 1
Service: 1
Jay McCluskey
We went to the Decature location since the Huntsville location is closed for a maintaenance issue. We stood at the front door/hostess station for 5 minutes and nobody came. We saw sombody in the bar, and asked if somebody was coming, and were told they do not have a hostess. That person sat us, and became out waitress. Although once she took our order, we rarely saw her.We saw the Huntsville "Hostess" working as a server.We were seated where we could see the front door, and we saw other groups come in and leave when nobody came to the front.Our server told us that they were getting a lot more customers due to the fact that Huntsville was temporarily closed. I would think that they would see this as an opportunity to pull those new customers in, but NO, they did nothing extra.It took twice as long to get our food, and getting drink refills while we waited was painful.We will wait for Huntsville to reopen. If I am going to pay for a $75 meal, I expect a certain level of service. This location came up well short!
Great service food out promptly prices good.for what was ordered coconut shrimp were huge and great with the dipping sauce ! My wife loved the seafood stuffed mushrooms @ the lobster bisque wife loved the shrimp
Cool place nice people
Atmosphere: 4
Service: 4
Made a reservation, but still had an hour wait. They don’t honor your reservation
Atmosphere: 3
Food: 5
Service: 1
I have gone to this location periodically for some time. Friday, April 12th, was the best to date. The server, Hannah, was topnotch, and the Lobster Fest was an interesting experience. I love the Crab legs but took advantage of the special. No regrets! Thank you for a pleasant meal.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Seafood
Don't give up on this Red Lobster. It is not their fault that the City Decatur made them put the doors on the back?! LaToya was our server tonight and she was awesome! Ask for her. Food was fast and great. We will be back.
Atmosphere: 5
Food: 5
Service: 5
Our experience was OK. My husband and I were traveling through from Canada. We were sat by a very nice hostess. After which it took our server over 6 min to greet us. We were one of only 3 tables. Our server Ashley was pleasant, and we ordered everything at once as we were on a schedule.
The food was delicious but my husbands coffee was never delivered. Even though we purchased the all you can eat, we were not offered it, or drink refills till we asked for our check.
Over all the experience was adequate with room for improvement and the food was really the star of the show.
Atmosphere: 3
Food: 5
Service: 2
Great Sunday dinner! We were seated quickly. Everyone was very friendly and our waitress, Amber Rose, was especially great. She stayed on top of everything and made our evening very enjoyable.
Atmosphere: 5
Food: 4
Service: 5
I called to place a Togo order at 8pm and was told that the kitchen was closed. I do not think that is right when the hours of operation is 9pm. I live 5 min away and all I wanted was some pasta. Nothing major. Please help me understand why a kitchen would close before the store closes at a restaurant. I have had numerous bad experiences at this particular Red Lobster, this may have been the last straw.
Atmosphere: 1
Food: 1
Service: 1
The waiter was very polite and helpful. The food me and my husband ordered was cold NOT GOOD AT ALL!!!! NOT EVEN THE LOBSTER. The Steak was tuff and the Lobster was dry and tuff !!! We ordered (Surf and Turf)AND THE CHEESE STICKS AND BROCCOLI Was not cooked and the cheese wasn’t melted. What a BAD BIRTHDAY DINNER FOR MY HUSBAND. Stay AWAY
Parking: It was empty probably cause the food is garbage
Atmosphere: 4
Food: 1
Service: 5
Sat 20 mins at bar with no service... saw one employee... and they were not friendly ?
Atmosphere: 1
Food: 1
Service: 1
We went to the Decature location since the Huntsville location is closed for a maintaenance issue. We stood at the front door/hostess station for 5 minutes and nobody came. We saw sombody in the bar, and asked if somebody was coming, and were told they do not have a hostess. That person sat us, and became out waitress. Although once she took our order, we rarely saw her.We saw the Huntsville "Hostess" working as a server.We were seated where we could see the front door, and we saw other groups come in and leave when nobody came to the front.Our server told us that they were getting a lot more customers due to the fact that Huntsville was temporarily closed. I would think that they would see this as an opportunity to pull those new customers in, but NO, they did nothing extra.It took twice as long to get our food, and getting drink refills while we waited was painful.We will wait for Huntsville to reopen. If I am going to pay for a $75 meal, I expect a certain level of service. This location came up well short!
Atmosphere: 4
Food: 4
Service: 2
Restaurantji Recommends
The last 3 times eating here was very disappointing .
Atmosphere: 5
Food: 1
Service: 5
Our server was wonderful, but there was a hair in my crab legs. She replaced my meal without problems.
Our waiter was awesome !Food was hot and fresh
Kid-friendliness: None
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Seafood
Ashley was our server, and she was friendly and speedy with our service. Our order was on point and served hot! Enjoyed our whole dining experience.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lobster Dip, Crispy Brussels Sprouts
Great service food out promptly prices good.for what was ordered coconut shrimp were huge and great with the dipping sauce ! My wife loved the seafood stuffed mushrooms @ the lobster bisque wife loved the shrimp
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Seafood, Coconut Shrimp
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