Subway
3240 Point Mallard Pkwy, Decatur
(256) 353-5227
Recent Reviews
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We ordered 2 sandwiches and didn't get asked if it was a 6 inch or a footlong... I asked for lettuce, tomato, pickles, and jalapeños on the side. This was her idea of on the side
Atmosphere: 2
Food: 1
Service: 3
Visited today 10/26 at 11a, the young Latino dude working there was a gem. Fast and efficient service. Would come again for sure bc of him
Atmosphere: 5
Food: 5
Service: 5
Christine the “general manager” is one of the rudest subway associates east of the Mississippi. “Southern hospitality “ based on her is non existent
If she is working DO NOT patronize …… RUN !!!!!
Atmosphere: 1
Food: 3
Service: 1
Great service Regen was super friendly and happy to be there. Perfect employee hang on the that one!!
Atmosphere: 4
Food: 5
Service: 5
Don't stop here if you're hungry. Is there a zero star option? After waiting for about five minutes, the lady behind the counter tells me that she going to finish making the sandwich for the customer in front of me, then she's going on break. She said she's the only one there and she's going to take her 10 minute break. So I went somewhere else to eat and the employees there were talking about how she's always on break and won't make food for them, either.
Atmosphere: 3
Service: 1
Walked in at 9:30 guy told me he would not be able to serve me because he had to get off..the place closes at 10 but would not serve me.
I actually had a great experience with this Subway pilot! The sandwich was fresh, the bread was soft. The staff was friendly too! They asked how my day was, and didn’t rush me while I stood there debating between sweet onion and chipotle southwest for an embarrassing amount of time. 😅 Everything came out exactly how I ordered, and somehow it even looked like the pictures (which never happens). The place was clean and I had a good a great conversation with both the ladies working. Maybe I just got lucky, but I really don’t know why everyone else had a bad time. I’d definitely go back!
Worst subway we’ve ever been in. Rude, slow..normally consistent with the brand. Not this location.
I asked for 6 inch veggie patty(had no veggie patty) but the guy charged me for foot long then i asked him that you charged me for foot long... he didn't apologize may be he knew what he was doing... it happened june 10 2025 at 3:05 pm
It happened 3rd time
The old lady is really in a bad mood
Restaurantji Recommends
I was a subway employee for many many years. I know it sucks, but the young boys working 2/15/25 @ 4:00 need to be retrained. The bread was rock hard. See photo. I could not eat the bottom half. The new kid quite literally has no idea how to assemble a sandwich or he just simply didn’t give a crap. I asked for gloves so that I could fix the disaster I was handed. Gross. Do better.
Atmosphere: 3
Food: 1
Service: 3
Incredibly rude and
Service: 1
They do it very carelessly. The sandwiches don't taste good. It feels like people are being forced to do this job.
Atmosphere: 1
Food: 1
Service: 1
Waited in line only to be told the only person working was going on break for an hour when it was my turn to order. At 1pm, when a lot of people eat lunch, at a truck stop, where I sure as hell won’t be in an hour
Atmosphere: 1
Food: 1
Service: 1
If you can find them open! Seems they randomly choose their hours! Should lease the space to someone who actually wants to work a business.
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