Wendy's

3240 Point Mallard Pkwy, Decatur
(256) 350-5195

Recent Reviews

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Vance Vinson

Nice people..good food

Atmosphere: 4

Food: 4

Service: 5

Robert Pennington

The tea was good and the staff were courteous i didn't eat here on this day but stopped in for a drink. Enjoyed the atmosphere while enjoying my drink before hitting the road

Atmosphere: 4

Food: 4

Service: 4

Jordan Moody

We dined inside, was connected with gas station. Huge seating area with charging connection for electronics and free wifi (if traveling for work needing a quick stop). Service was exceptional and even has a self order window if wanted. Food was great.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sandwich, Hamburger, French Fries, Baconator, Jr Cheeseburger, Jr Bacon Cheeseburger, Baconator Fries

Lucian Campbell

Every time I come here I get cold food it's never hot fries be stale and hard my burger feels like they just got it out of the refrigerator if you won't it fresh?You better ask for fresh food because you ain't gonna get it I'm just saying

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Chili

Anthony Deakins

Drive through order came out wrong. Overpriced.

Atmosphere: 2

Food: 2

Service: 2

Recommended dishes: Sandwich, Hamburger, French Fries

Teri Watson - Realtor - MarMac

Bought my 2025 Frosty key chain!
Chocolate is the best!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chili

Brittany Turner

The two women on staff the evening of 11/20/2024 around 8pm were disturbing to watch. I walked in to place an order and the first lady turned her back and pretended not to see me. So I opted to order from the kiosk instead.

The banter behind the counter indicated they were trying to figure out which order I placed and the order of another person. When my order was ready, she placed it on the counter without saying a word and turned her back once more.

When the 2nd lady came to the front, they both had their backs turned and cheered each other on stating “that’s how they do us” and “yes, that’s right girl!”. I couldn’t draw from this if they were proud racists or just have issues with truck drivers. Both are offensive to me.

After about 3 mins, the first lady points to the bag on the counter and asked if I ordered from the kiosk. Of course I would not expect someone that’s celebrating placing an order on the counter instead of handing it to me to give me a “have a good night” or a thank you.

Needless to say this location isn’t on my list since they essentially did not serve me. It’s sad to say your workers are thoughtless, mannerless, deviants that lack common courtesy and sense for that matter. They could use additional training or some conditioning on their morals and values before working with the public.

Contacting corporate they receive all of the training they desperately are in need of. Thumbs down girls 👎👎

Atmosphere: 1

Service: 1

LFM

Old food!!!

Food: 1

Service: 1

US Citizens 1st!

Old food!!!

Food: 1

Service: 1

Edward brilstein

I don't leave unwarranted arbitrary bad reviews as a general rule. But as a former field grade Army Officer I am well aware of bad attitude with sub texts of indifference disrespect and distain; even to the level of defiantly locking eyes with me during the experience.

My attending security man insisted I call upon the manager and demand my money back.

This young woman, Ivey, had to go out of her way to make sure I understood she was in charge. Additionally, that my mere presence was a bother, indignation and a complete waste of her time to take my order and take my money.

This particular Wendy's is located within 1/8 mile from a Burger King, McDonalds, waffle house and several restaurants within 3/4 mile radius. So to keep store sales up and draw customers other than the attached gas station customers get the service into line with local Southern norms.

The man behind me got the same attitude and poor service. He was notably perturbed and unsatisfied. At 6-3 and 300 lbs he was not accustomed to this treatment.

This woman obviously has been through a rough life so maybe her attitude has been afflicted upon her but has no place in the service industry. Being made to feel subservient, unwelcome and unworthy is no way to entice customers to spend hard earned money at your store.

Atmosphere: 2

Food: 3

Service: 1

Jon Hall

The staff is nice, i will say that. But they really need training on how to make a burrito. Open the wrapper and boom. It unraveled, and all the food came out.

Michael Helms

No one takes pride in . they just throw you food together and don't care if it falls apart the second you once it. I am so sick of lazy azz people. Take pride in your work or quit

Atmosphere: 1

Food: 1

Service: 1

Max Hotz

Stopped there for breakfast. Much better than McDonald's. The cashier was very nice.

Atmosphere: 5

Food: 5

Service: 5

Will Fitz

Pretzel bun

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fries, Sandwich

Lisa Compton

The staff here maybe short handed but they still get the job done. Prices are really reasonable.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fries, Sandwich

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