McDonald's
231 AL-69, Hanceville
(256) 287-9543
Recent Reviews
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Bought 2 grinch boxes. Food was good & socks are cute. I was big Mac box & other 10 chicken nuggets. Everything was good.
Atmosphere: 4
Food: 5
Service: 5
Good service, good atmosphere, but if you are gonna put extra salt on my burger, do it right. Its easy to tell that instead of making my food fresh, you took a patty that had been sitting there to save time (there was no one in the drivethrough and i got out within 2 minute) and just slabbed salt all over it. Unnacceptable, im not even going to attempt to eat this. I come here often, usually the food is good, but too many times you guys don't give customers fresh food.
I cant find where to submit a picture so i wont bother. Picture opening your wrapper to see the top of the bun covered in salt.
Extra salt does not mean put so much salt on a burger it could dehydrate a rhino. It means cook it fresh, like when you season a burger- how you are supposed to. Ive worked in multiple fast food resturaunts, this one is the least excusable.
Atmosphere: 5
Food: 2
Service: 5
Ever time I go there they get my food rong and the manger is always yelling at the CO workings I thank her name is Hannah
Food: 1
Dont eat here
Atmosphere: 2
Food: 1
Service: 2
Well, tonight as of 12/18/2025 I have received my most pitiful fast-food meal yet. Whoever your night shift for this night clearly does not follow protocol. It's not hard to make sure chicken doesn't sit around long enough to get stale, or two make meat hot and ready, not sitting and waiting for when eventually a single individual comes through. There was literally no one whatsoever, not busy at all, and yet I still got cold food- incompetence, carelessness, fast food isn't a great job, but warm food is the bare minimum expectation. Not the first time, and not the last if simply replying to this review is your solution. Please for the love of the county of Cullman, all surrounding areas, and all highway 65 traffic, retrain your staff.
Atmosphere: 1
Food: 1
Service: 2
Great overall experience
Atmosphere: 4
Food: 5
Service: 5
Took over 13 minutes to get my order which was only four hash browns two sausage burritos and a medium Dr pepper. The line stayed back up while we waited in the pickup spaces. It has never taken that long to get my food at the Dodge City McDonald's. I was very disappointed
Atmosphere: 1
Food: 5
Service: 1
They were in a rush.
Atmosphere: 3
Food: 3
Service: 3
Ordered an iced mocha and got an iced coffee with the chocolate syrup added. Either they don’t know the difference between espresso and iced coffee or they were too lazy to make a latte.
I’ve been coming here fairly regularly for about a year, I live a few miles down the road. Consistently the burgers don’t have dehydrated onions, even when asking for extra.
Worse than that is Carrie, the runner for carside. She constantly gives the wrong bags to people, doesn’t double check to make sure all items are in the bags. Always acts like everything is an inconvenience her. Cops attitudes towards people or down right ignores them. Even when patrons give thanks, despite mistakes that were made on carries behalf, Carrie just walks off. She will drop bags on the tables.
I have watched over this past year all the mistakes she’s made to myself and others. I cannot fathom how management has allowed this to continue. It needs to be addressed or she needs to be replaced.
Atmosphere: 3
Food: 2
Service: 1
Restaurantji Recommends
McGridles. Need i say anything else.
Atmosphere: 4
Food: 4
Service: 5
Amazing
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Egg \u0026 Cheese Biscuit
I caught them on a bad sausage biscuit day😝
Atmosphere: 4
Food: 3
Service: 5
Facilty was dirty, food and trash everywhere. Service was significantly lacking, people seemed annoyed to do their job, had to ask for cups and other items that weren't provided. Not a great experience.
Atmosphere: 1
Food: 2
Service: 1
This is kiosk service only. We said eat in. When our food came, it was bagged and thrown on the table and when I said thank you, the service person rolled her eyes and stormed off. The food was mediocre, cold, and sloppily made. Not worth the money at all. Service at most McDonald's is lacking, at best, but this was by far the worst overall experience I've had.
Atmosphere: 1
Food: 1
Service: 1
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