To slow, food is always cold and NOT properly cooked, and the staff are ALWAYS RUDE. Another case of BAD MANAGEMENT and TOTAL DISREGARD of COSTUMER SERVICE ! Give it a few months, and maybe they will get better management. Then we'll do a new review.
Atmosphere: 1
Food: 1
Service: 1
kimberly T
Food in this Establishment has went down bad. Not good at all. It had a old taste like the food was going bad.
Atmosphere: 3
Food: 1
Service: 4
Alex Toole
Didnt quite understand what I wanted bc it was on the app
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Fried Okra
Michael Jones
Vegetarian options: Nine
Dietary restrictions: None.. greasy
Parking: Tight
Kid-friendliness: Hmmm not impressed
Wheelchair accessibility: Good
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Two Piece Fish and Shrimp
Rusti Rice
Ridiculous no one spoke they acted like I was bothering them, rude!!
Atmosphere: 1
Service: 1
William G
I aced my order online at 6:06. I'm 6 minutes away. It took a seco day trip and a wait to still not get my sandwich right. Which was ok. I will explain. I ordered two big fish sandwiches. One with lettuce cheese and tartar sauce. The other with lettuce, cheese, and no tartar sauce. We got no cheese no lettuce and tartar sauce on both. I took the hit on the .38 cent upcharge for no cheese on The one, but took the one with tartar sauce back. I ate my sandwich at 7:06. One hour. I am still looking for a good place to get a fish sandwich around here. Tried twice and failed both times.
Parking: Just a hard spot to get in and out of. I'm not going back, so not a problem in the future. Parking lot was pretty full both trips. Drive through backup can block you in if you park out front to go in quick to pick up your pre ordered food.
Atmosphere: 2
Food: 2
Service: 2
John Kucharnik
The fish is good. Great service.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Two Piece Fish and Shrimp, Coleslaw
Ericah Mcgriff
Constant cussing and profanity and yelling makes you not want to sit and eat here it’s ridiculous!
Atmosphere: 1
Food: 5
Service: 3
Kaylenn Moody
Walked in to order dinner, the lady behind the counter had barely spoke but when she did she had the most nastiest attitude when speaking to take my order! Rolled her eyes the whole time taking my order
Atmosphere: 1
Food: 4
Service: 1
Kim Tucker
This is probably one of the cleanest Captain D's that I have ever been in, but the reviews do not lie. The staff is unbelievably rude and unfriendly. The female behind the counter that took my order literally turned her back to me as I was ordering. She wasn't going to be bothered with having to look at me while i was there, and she certainly didn't want to have to speak to me. When I spoke to her, if I was lucky, I would be blessed with a barely audible grunt. Her only expression was stank face. It was a very uncomfortable exchange. This employee has zero customer service skills. The food was meh. The fries were cold. The shrimp tasted old. The fish was so-so. I've definitely had better food from other locations. But it was clean. And there was virtually no wait. 🤷🏻♀️ I'm pretty sure I won't be going back.
The food was great here!!! The service was absolute garbage!!! There was one girl work in the drive through and there was another girl that didn't even know she was working. Alot of people in the drive thru had to wait, me.. I had to wait 25 mins. WILL NEVER COME HERE AGAIN. but will definitely go to a captain d's franchise again.
Atmosphere: 1
Food: 1
Service: 1
Mariah Algarin
Customer service literally SUCKED. Management was no help, missing half my food, no napkins, no straws for drinks, and no sauces after requested.
Atmosphere: 1
Food: 1
Service: 1
Jennifer Miller
I have only been to this location a few times and the service has been horrible everytime. Now just to hear a recent story this past week when their food was left out of the bag and when they asked for straws and the rest of their food that they paid for they got called ugly names by the cashier and when the manager got involved was just as ugly. I know 1 thing I won't be back.
Atmosphere: 1
Food: 1
Service: 1
Southern Ties SxS
They don’t give you your entire order or straws , and apparently you get cussed out and called names by employees and management if you ask for it. Just doing my part in letting people know the awful experience that was had here.
Atmosphere: 1
Food: 1
Service: 1
Emily Boyer
nah i saw multiple things on facebook bout how rude these workers and managers are.. doing my part by letting more people know to stay clear of this place
To slow, food is always cold and NOT properly cooked, and the staff are ALWAYS RUDE. Another case of BAD MANAGEMENT and TOTAL DISREGARD of COSTUMER SERVICE ! Give it a few months, and maybe they will get better management.
Then we'll do a new review.
Atmosphere: 1
Food: 1
Service: 1
Food in this Establishment has went down bad. Not good at all. It had a old taste like the food was going bad.
Atmosphere: 3
Food: 1
Service: 4
Didnt quite understand what I wanted bc it was on the app
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Fried Okra
Vegetarian options: Nine
Dietary restrictions: None.. greasy
Parking: Tight
Kid-friendliness: Hmmm not impressed
Wheelchair accessibility: Good
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Two Piece Fish and Shrimp
Ridiculous no one spoke they acted like I was bothering them, rude!!
Atmosphere: 1
Service: 1
I aced my order online at 6:06. I'm 6 minutes away. It took a seco day trip and a wait to still not get my sandwich right. Which was ok. I will explain. I ordered two big fish sandwiches. One with lettuce cheese and tartar sauce. The other with lettuce, cheese, and no tartar sauce. We got no cheese no lettuce and tartar sauce on both. I took the hit on the .38 cent upcharge for no cheese on The one, but took the one with tartar sauce back. I ate my sandwich at 7:06. One hour. I am still looking for a good place to get a fish sandwich around here. Tried twice and failed both times.
Parking: Just a hard spot to get in and out of. I'm not going back, so not a problem in the future. Parking lot was pretty full both trips. Drive through backup can block you in if you park out front to go in quick to pick up your pre ordered food.
Atmosphere: 2
Food: 2
Service: 2
The fish is good. Great service.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Two Piece Fish and Shrimp, Coleslaw
Constant cussing and profanity and yelling makes you not want to sit and eat here it’s ridiculous!
Atmosphere: 1
Food: 5
Service: 3
Walked in to order dinner, the lady behind the counter had barely spoke but when she did she had the most nastiest attitude when speaking to take my order! Rolled her eyes the whole time taking my order
Atmosphere: 1
Food: 4
Service: 1
This is probably one of the cleanest Captain D's that I have ever been in, but the reviews do not lie. The staff is unbelievably rude and unfriendly. The female behind the counter that took my order literally turned her back to me as I was ordering. She wasn't going to be bothered with having to look at me while i was there, and she certainly didn't want to have to speak to me. When I spoke to her, if I was lucky, I would be blessed with a barely audible grunt. Her only expression was stank face. It was a very uncomfortable exchange. This employee has zero customer service skills.
The food was meh. The fries were cold. The shrimp tasted old. The fish was so-so. I've definitely had better food from other locations.
But it was clean. And there was virtually no wait. 🤷🏻♀️
I'm pretty sure I won't be going back.
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Coleslaw
Restaurantji Recommends
The food was great here!!! The service was absolute garbage!!! There was one girl work in the drive through and there was another girl that didn't even know she was working. Alot of people in the drive thru had to wait, me.. I had to wait 25 mins. WILL NEVER COME HERE AGAIN. but will definitely go to a captain d's franchise again.
Atmosphere: 1
Food: 1
Service: 1
Customer service literally SUCKED. Management was no help, missing half my food, no napkins, no straws for drinks, and no sauces after requested.
Atmosphere: 1
Food: 1
Service: 1
I have only been to this location a few times and the service has been horrible everytime. Now just to hear a recent story this past week when their food was left out of the bag and when they asked for straws and the rest of their food that they paid for they got called ugly names by the cashier and when the manager got involved was just as ugly. I know 1 thing I won't be back.
Atmosphere: 1
Food: 1
Service: 1
They don’t give you your entire order or straws , and apparently you get cussed out and called names by employees and management if you ask for it. Just doing my part in letting people know the awful experience that was had here.
Atmosphere: 1
Food: 1
Service: 1
nah i saw multiple things on facebook bout how rude these workers and managers are.. doing my part by letting more people know to stay clear of this place
Atmosphere: 1
Food: 1
Service: 1
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