Dominos set a high level for great customer service. Staff is always friendly and willing to assist. Other fast food places are rude around this area. Never had an issue ordering or with the quality of my food. Thank you for hiring ppl with manners.
Atmosphere: 5
Food: 5
Service: 5
charlene dorville
I ordered honey bbq wings which the pic of it in the menu doesn’t even looks the same as to what I got
Food: 1
Bobby Carpenter
Ordered the exact same thing we've ordered from Domino's for at least the last 6-7 years but this was only 2nd time from this location. Ordered loaded ranch chicken with no bacon or tomato's, just wanted ranch sauce and cheese. did not check the order prior to leaving store. Got home and chicken had tomato's and bacon and no ranch sauce. Garlic bread sticks were overcooked, almost burnt the pizza was fair. Called the store back and asked if all food could be recooked and I would take what we had back and was told by whoever we were transferred to, that if I brought all of that back, we would only get a credit. She did not even offer to remake the order and have it delivered to us. The lady said they do not redo orders. She said we would be put on the non-service list and would not be able to order from them again. She said it was because the conversation was hostile. I may have raised my voice but not once did I get nasty with her. She hung up the phone on me. I would strongly recommend not ordering from this location. I posted a picture from the end of the box that says they guarantee our satisfaction but obviously, it does not matter.
Atmosphere: 4
Food: 1
Service: 1
Wendy Ruff
This store sucks. Waited 45 minutes for a pizza they made wrong. Was so angry I couldn't even go back in and make them fix it just pulled off the peppers and pineapples
Atmosphere: 1
Food: 1
Service: 1
Katherine Lee
If you would like to eat delivery within an hour and a half avoid this location. Deliveries have been taking a ridiculous amount of time for months. Every time I come back to give another chance nothing has changed. Especially annoying that I live less than a mile away and the tracker will show the driver head to ashford before making a delivery so close. Food is as good as it can be an hour after being cooked. Currently 30 minutes past the tracker stating food is out of the oven. Makes you wonder about food safety with stuff sitting out so long. And if you’ve been short staffed this long, you probably have a management issue!
Food: 3
Service: 1
Britt Britt Culver
Usually a good experience but this time was horrible. Delivery was late, paid for extra toppings that I didn’t receive and food was cold. Do better especially when you tip good for slop
Oliviaa Toliver
Worker hung up on me 🤔
Letitia Ducat
I ordered a Philly cheese with bell pepper. I received a bell pepper and cheese pizza. It may have had three pieces of meat. Maybe?? Mostly bell pepper pizza. The bread bites were good. I don't care for just bell pepper. The thing was I ordered extra Philly steak no mushroom. Not a happy camper. I usually really like dominoes. I guess that's why it was such a disappointing night of pizza
Food: 3
Service: 4
Aaron Webb
Been using this dominos location for over 5 years. I’ve had maybe a single handful of issues, but have always been resolved and never have had anyone get ugly with me unlike a different chain pizza shop down the road. I also enjoy walking in and watching them show off their dough skills. I make pizzas at home frequently, but love dominos because of this store.
Staff was courteous and very busy. The pizza and cinnamon twist were ready before the estimated time. This is a good crew working here. We will definitely be back for more
Really don't know what happened to Domino's. The pizza was horrible. No sauce and the crust was burnt. Never again. Update: I appreciate the management reaching out to me and addressing my concerns. I want to thank Mr. Norton for his quick response. Most restaurants wouldn't even take the time to address your issue. Thanks again.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Takirra Caldwell
I literally order Domino's at least 5 times a month, especially recently with me having a newborn and not having the time or energy to cook. This is like the 3rd time my order has been canceled due to an "incomplete address". I have an account so I don't even have to put an address. How is it that I just ordered Domino's earlier this week with no issues for delivery but have an issue today? And all Nadine can say is that the driver attempted to call and when there was no answer, the order was canceled. If a number calls me from Maplesville, AL (never even heard of it), I am probably not going to answer! No solution, just an attitude. Thanks for canceling a mom with 4 kid's dinner tonight.
Hunter
My grandma loves the crust.
Atmosphere: 4
Food: 4
Service: 4
S Jane Davis
Pizza was doughy, it was undercooked one Hawaiian one plain. Both were half cooked and tasted terrible.
Dominos set a high level for great customer service. Staff is always friendly and willing to assist. Other fast food places are rude around this area. Never had an issue ordering or with the quality of my food. Thank you for hiring ppl with manners.
Atmosphere: 5
Food: 5
Service: 5
I ordered honey bbq wings which the pic of it in the menu doesn’t even looks the same as to what I got
Food: 1
Ordered the exact same thing we've ordered from Domino's for at least the last 6-7 years but this was only 2nd time from this location. Ordered loaded ranch chicken with no bacon or tomato's, just wanted ranch sauce and cheese. did not check the order prior to leaving store. Got home and chicken had tomato's and bacon and no ranch sauce. Garlic bread sticks were overcooked, almost burnt the pizza was fair. Called the store back and asked if all food could be recooked and I would take what we had back and was told by whoever we were transferred to, that if I brought all of that back, we would only get a credit. She did not even offer to remake the order and have it delivered to us. The lady said they do not redo orders. She said we would be put on the non-service list and would not be able to order from them again. She said it was because the conversation was hostile. I may have raised my voice but not once did I get nasty with her. She hung up the phone on me. I would strongly recommend not ordering from this location. I posted a picture from the end of the box that says they guarantee our satisfaction but obviously, it does not matter.
Atmosphere: 4
Food: 1
Service: 1
This store sucks. Waited 45 minutes for a pizza they made wrong. Was so angry I couldn't even go back in and make them fix it just pulled off the peppers and pineapples
Atmosphere: 1
Food: 1
Service: 1
If you would like to eat delivery within an hour and a half avoid this location. Deliveries have been taking a ridiculous amount of time for months. Every time I come back to give another chance nothing has changed. Especially annoying that I live less than a mile away and the tracker will show the driver head to ashford before making a delivery so close. Food is as good as it can be an hour after being cooked. Currently 30 minutes past the tracker stating food is out of the oven. Makes you wonder about food safety with stuff sitting out so long. And if you’ve been short staffed this long, you probably have a management issue!
Food: 3
Service: 1
Usually a good experience but this time was horrible. Delivery was late, paid for extra toppings that I didn’t receive and food was cold. Do better especially when you tip good for slop
Worker hung up on me 🤔
I ordered a Philly cheese with bell pepper. I received a bell pepper and cheese pizza. It may have had three pieces of meat. Maybe?? Mostly bell pepper pizza. The bread bites were good. I don't care for just bell pepper. The thing was I ordered extra Philly steak no mushroom. Not a happy camper. I usually really like dominoes. I guess that's why it was such a disappointing night of pizza
Food: 3
Service: 4
Been using this dominos location for over 5 years. I’ve had maybe a single handful of issues, but have always been resolved and never have had anyone get ugly with me unlike a different chain pizza shop down the road. I also enjoy walking in and watching them show off their dough skills. I make pizzas at home frequently, but love dominos because of this store.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Pepperoni Pizza, Lava Cake, Parm Breadsticks
Staff was courteous and very busy. The pizza and cinnamon twist were ready before the estimated time. This is a good crew working here. We will definitely be back for more
Parking: Front door parking
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Cinnamon Twists
Restaurantji Recommends
Really don't know what happened to Domino's. The pizza was horrible. No sauce and the crust was burnt. Never again. Update: I appreciate the management reaching out to me and addressing my concerns. I want to thank Mr. Norton for his quick response. Most restaurants wouldn't even take the time to address your issue. Thanks again.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
I literally order Domino's at least 5 times a month, especially recently with me having a newborn and not having the time or energy to cook. This is like the 3rd time my order has been canceled due to an "incomplete address". I have an account so I don't even have to put an address. How is it that I just ordered Domino's earlier this week with no issues for delivery but have an issue today? And all Nadine can say is that the driver attempted to call and when there was no answer, the order was canceled. If a number calls me from Maplesville, AL (never even heard of it), I am probably not going to answer! No solution, just an attitude. Thanks for canceling a mom with 4 kid's dinner tonight.
My grandma loves the crust.
Atmosphere: 4
Food: 4
Service: 4
Pizza was doughy, it was undercooked one Hawaiian one plain. Both were half cooked and tasted terrible.
Atmosphere: 4
Food: 1
Service: 3
Always good pizza
Atmosphere: 5
Food: 5
Service: 5
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