The atmosphere And the service was not good. It just felt unwelcoming. A few weeks ago there was one man in there. I gave them five stars based on his professionalism. Todays crew wiped that away. The sandwich was good But the cappuccino Was horrible. They do need to retrain the staff.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Bacon Egg and Cheese
Andrea Inscor
Just absolutely RUDE.
Lisa Roberts
I just left Dunkin not 5 minutes ago and my experience was horrible. The one by the medical center. The young lady working drive through was very rude. She acted annoyed that I asked for napkins which she should have given me anyway being that coffee was running down the cup. I suggest more training in people skills.
Mike Braxton
Absolutely rude staff.How is it there the only Dunkin that consistently serves me fozen coffees that are solid white (No coffee in them).This has happened on diff occasions with diff employees. This last time after pointing this out I received a hateful attitude. This is the last thing a customer needs when there loved one is in the hospital in surgery just across the street.
Atmosphere: 1
Food: 1
Service: 1
Nick Randolph
Great
Atmosphere: 5
Food: 5
Service: 5
Christopher Hutton
Great
Atmosphere: 5
Food: 5
Service: 5
Chanel Williams
I ordered from this place on Doordash the food was absolutely horrible rubbery undercooked. The only thing good was my iced coffee that's why I say 2 stars the coffee was great! Suggestion stick to the coffee definitely avoid anything they gotta cook. Would hate to get an undercooked doughnut! SMHDietary restrictions: Lactose Intolerant
Atmosphere: 1
Food: 1
Service: 2
Recommended dishes: Toasted Almond Cold Brew
Serena Cox
I ordered a regular iced coffee and three different times they were all sour. They tried telling me it was possibly just bitter or it’s to strong but I used to work at Dunkin. It’s sour.
Atmosphere: 5
Food: 5
Service: 3
earlene welton
I had plain stuffed bagel minis and a small Dunkin midnight coffee. It all was excellent including the service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagels
Tisha Chappell
This isn't my first bad experience but this one made me not wanna NEVER return. So I mobile ordered two coffee but it took a little longer to pick it up. When I got there, my drinks were already made, not a problem but they were watered down. How I know this she told me and just handed it to me like it was okay. It wouldve been understanding if they were busy but i was the only person there. My bf wanted his remade so I asked her to remake it. She said well its watered down so it's not gonna be good. She remake it but she added wayyyyy too much flavor in it. It was too sweet to drink. I just added more coffee that I purchased from a gas station to drink. I won't ever come back.
Had some Caramel macchiato there. It was okay but too much syrup… made me really hyper after drinking all that.
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Iced Latte
Marsha LeMacks
I received VERY poor service in the drive through. I ordered 2 donuts with Chocolate icing. When I got to the window, the cashier did not even know what kind of donuts I had ordered. I had to wait on her to get my order ready. She put my iced donuts upside down in a paper bag. The icing is now all over the inside of the bag instead of on my donuts. It is a complete mess and not fit to eat. The donuts should have been placed in a small box side by side to prevent this mess. I called the store and asked to speak to the manager on duty. I was told by the person who answered the phone that the manager had "just stepped out". I most likely will not be back to this location.
Service: 1
Karel Gonzalez
Avoid at all cost, always try to give them the benefit of doubt. But every time I visit this location our coffees end up in the trash. Wife’s ice coffee tasted like water, and the hot coffee I received tasted like old brewed coffee. Had to drive to the south side dunkin to fix their mess up. It’s sad they weren’t like this a couple of months ago. The staff has to be re-evaluated.
Atmosphere: 1
Food: 1
Service: 1
William Cutchin
They love closing early. I showed up 30 mins before closing and they had the doors locked. I won't stop here again.
Jamie W
I’m not usually one to come on here and leave reviews but this is the 2nd time I mobile ordered through the app just for the store to be closed when I got there, I get staffing issues are a thing but atleast update the app when you are closed. (Both times this happened was mid-day) thankfully the location on Ross Clark Circle near McD’s complied and made my drink both times this happened or I would’ve wasted $6.
The atmosphere And the service was not good. It just felt unwelcoming. A few weeks ago there was one man in there. I gave them five stars based on his professionalism. Todays crew wiped that away. The sandwich was good But the cappuccino Was horrible. They do need to retrain the staff.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Bacon Egg and Cheese
Just absolutely RUDE.
I just left Dunkin not 5 minutes ago and my experience was horrible. The one by the medical center. The young lady working drive through was very rude. She acted annoyed that I asked for napkins which she should have given me anyway being that coffee was running down the cup. I suggest more training in people skills.
Absolutely rude staff.How is it there the only Dunkin that consistently serves me fozen coffees that are solid white (No coffee in them).This has happened on diff occasions with diff employees. This last time after pointing this out I received a hateful attitude. This is the last thing a customer needs when there loved one is in the hospital in surgery just across the street.
Atmosphere: 1
Food: 1
Service: 1
Great
Atmosphere: 5
Food: 5
Service: 5
Great
Atmosphere: 5
Food: 5
Service: 5
I ordered from this place on Doordash the food was absolutely horrible rubbery undercooked. The only thing good was my iced coffee that's why I say 2 stars the coffee was great! Suggestion stick to the coffee definitely avoid anything they gotta cook. Would hate to get an undercooked doughnut! SMHDietary restrictions: Lactose Intolerant
Atmosphere: 1
Food: 1
Service: 2
Recommended dishes: Toasted Almond Cold Brew
I ordered a regular iced coffee and three different times they were all sour. They tried telling me it was possibly just bitter or it’s to strong but I used to work at Dunkin. It’s sour.
Atmosphere: 5
Food: 5
Service: 3
I had plain stuffed bagel minis and a small Dunkin midnight coffee. It all was excellent including the service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagels
This isn't my first bad experience but this one made me not wanna NEVER return. So I mobile ordered two coffee but it took a little longer to pick it up. When I got there, my drinks were already made, not a problem but they were watered down. How I know this she told me and just handed it to me like it was okay. It wouldve been understanding if they were busy but i was the only person there. My bf wanted his remade so I asked her to remake it. She said well its watered down so it's not gonna be good. She remake it but she added wayyyyy too much flavor in it. It was too sweet to drink. I just added more coffee that I purchased from a gas station to drink. I won't ever come back.
Restaurantji Recommends
Had some Caramel macchiato there. It was okay but too much syrup… made me really hyper after drinking all that.
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Iced Latte
I received VERY poor service in the drive through. I ordered 2 donuts with Chocolate icing. When I got to the window, the cashier did not even know what kind of donuts I had ordered. I had to wait on her to get my order ready. She put my iced donuts upside down in a paper bag. The icing is now all over the inside of the bag instead of on my donuts. It is a complete mess and not fit to eat. The donuts should have been placed in a small box side by side to prevent this mess. I called the store and asked to speak to the manager on duty. I was told by the person who answered the phone that the manager had "just stepped out". I most likely will not be back to this location.
Service: 1
Avoid at all cost, always try to give them the benefit of doubt. But every time I visit this location our coffees end up in the trash. Wife’s ice coffee tasted like water, and the hot coffee I received tasted like old brewed coffee. Had to drive to the south side dunkin to fix their mess up. It’s sad they weren’t like this a couple of months ago. The staff has to be re-evaluated.
Atmosphere: 1
Food: 1
Service: 1
They love closing early. I showed up 30 mins before closing and they had the doors locked. I won't stop here again.
I’m not usually one to come on here and leave reviews but this is the 2nd time I mobile ordered through the app just for the store to be closed when I got there, I get staffing issues are a thing but atleast update the app when you are closed. (Both times this happened was mid-day) thankfully the location on Ross Clark Circle near McD’s complied and made my drink both times this happened or I would’ve wasted $6.