Jersey Mike's Subs
104 Rock Bridge Rd Suite 3, Dothan
(334) 446-6524
Recent Reviews
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We tried to go and there was a sign on the door saying that it would not open till 1 pm. The website said 10 am
Don’t offer curbside if you can’t bring it out. Ridiculous having to wait over 20 minutes for my food. Cannot leave car .
Today I purchased Two Sandwiches a Chicken and Phill Foot Long. They were unusually sweet to the taste not the norm. I’m not very pleased with the two items and want a refund. I will call and request same. Ticket #01-001834-01-164351
Speak for myself bad customer service
The sub had no taste or seasoning to my order.
They've got a new guy in there training, at LUNCH TIME, and still got the line down in a timely manner, as well as the online orders. Customer service from all 3 employees in there was awesome. Great attitudes and smiles the whole time! And of course, my sandwich was delicious!! Thanks yall !
I just have to praise on how above and beyond the crew at this store go for their customers. I placed an order for delivery. There was an issue with the 3rd party delivery driver and it looked like my order wouldn’t get delivered. I ended up picking up my order. Worried that on of my hot orders would be ruined with hot wilted lettuce, this crew took it upon themselves to remake it so that the hot order was fresh. I was very impressed and thankful.
Employees are great food is great! We need one in Enterprise!!
This was my first time at a Jersey Mikes and I’m proud to say this visit will make me be coming back. There were two workers who were extremely helpful and one was really helpful when ordering. I’m extremely satisfied.
Atmosphere: 5
Food: 5
Service: 5
This location is trash and the staff doesn't give a damn. I've had several issues with this location in the recent past but have continuously over looked them. I've had it tonight. If your store closes at 9pm DO NOT turn people away at 8:40. It was dead in there, that's plenty of time to make one sandwich. And if you are going to be that lazy to turn people away early then lock the doors. Don't just have someone standing in front of them refusing to let people in like a sandwich shop bouncer.
Atmosphere: 1
Food: 3
Service: 1
Friendly bunch. Quick service.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The food was great as usual. The employees were very friendly. 11
Atmosphere: 5
Food: 5
Service: 5
On July 5th I placed an online order for 4 gluten free sandwiches. I was called a little while later saying they canceled my order because they didn't have any gluten free bread. I asked them to refund my card then. The girl said there was no one there that could do it but she'd leave a note for the next day. No one did the refund. I've called the store multiple times and it says voicemail is full. I filed a refund with my bank and somehow Jersey Mike's declined to refund my money. This is all very sketchy. I didn't get my sandwiches but they get to keep over $50. I have also emailed corporate who messaged them and the store was supposed to contact me and never did. What a SCAM!
Atmosphere: 1
Food: 1
Service: 1
Not impressed with the Italian sandwich at all . I will go back to publix or Jimmy johns
Atmosphere: 3
Service: 3
The team at the Dothan. Location only bagged one sandwich of our two sandwiches for our carry out order. We received this upon getting home. We went back to get our second hot sandwich. It had been sitting 30 minutes. They refused to remake a fresh one for us. Never going there again! Terrible.
Atmosphere: 1
Food: 1
Service: 1
Ordered online through the app, realized I ordered at the wrong store. App states that you have to call the store. So I did. No one picked up. I’ve been calling the store for 2 hours now trying to cancel the order but it will only ring twice and go straight to a voicemail that isn’t accepting messages
Atmosphere: 1
Food: 1
Service: 1
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