Went there last night to order 2 famous bowls. Got there at 9:40 and they close at 10. Some black guy told me they were closed. I was like yall don’t close for another 20 minutes. He then proceeded to “ask a coworker if they had any left” like I wanted an old famous bowl and then came back and told me that they’re all thrown out.. they wouldn’t make it fresh.. This is absolutely ridiculous.
Atmosphere: 1
Food: 1
Service: 1
James horton
Chicken nuggets were very hard , fries over cooked , had very few fries , fries were old ,hard, etc. Young lady running drive through was pleasant friendly, ordered a combo also did receive a cup ,
Atmosphere: 3
Food: 2
Service: 3
Tina Lombardo
Waited in line at drive through 25 min terrible service
Atmosphere: 1
Food: 3
Service: 1
Tommy Huff
After I ordered and paid I was told that they were out of the tenders and it would be another 7 minutes or she could substitute the bone in chicken. Was not very happy 😁😁😁
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Fried Chicken
William G
This location was fairly clean. The parking lot is a bit rough. I had chicken tenders. They were overcooked and dry. My wife had the same. Hers were better. The French fries had an aftertaste I didn't care for. Perhaps just old oil or overcooked. I'm going to try another location next time.
Parking: Very rough parking lot. Enter slowly. The road next to this place is very rough and full of pot holes.
Atmosphere: 4
Food: 3
Service: 4
Jeff Atkins
This use to be the best KFC in Dothan. Employees have attitudes. Place is falling apart. Parking lot and driveway is awful. Like off roading to get your food!
Atmosphere: 1
Food: 3
Service: 2
Recommended dishes: Fried Chicken, Cole Slaw
Ann Lay
Worst kfc ever. Need to close this location. Ordered on line order it was confirmed to be Reay by 430, it was not, when they finally acknowledged me, they gave the chicken to everyone in front of me, none left. How can kfc run out of chicken at the busiest time... I had somewhere to be by 530 which is why i requested it be ready at 430... They couldn't give me refund, have to try and do it online......
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fried Chicken, Cole Slaw
Allison Karsten
I was wondering why the parking lot was so crappy, then I went inside to get my online order. It's VERY CLEAR that they aren't going to waste the money fixing the parking lot when this trash azz place won't be in business much longer. One nice employee. Manager sucks, and online orders aren't even close to ready when it says they will be. NEVER AGAIN
Atmosphere: 1
Service: 1
Wiley Flanagan
The last 5 times I've been there I should have done learned , to check my food before I leave, they don't care nothing about getting your order right , I always order all crispy chicken and it's all ways wrong either half and half are all original. And if you say 2 potatoes you wind up with something else just like time . sad but true. Hwy 431 and Ross Clark circle. Dothan al.
The worst service ever !! First they close at 11, I arrived at 10 . First I went to the drive thru? It says that the drive thru closes at 11 . No one came to the mic so I drove to the window and sat for a second and no one came . Then I proceeded to pull around and get out the car where one of the workers was sweeping , she saw me and rushed to the back did not tell me to go back through the drive thru or nothing . The doors were locked. I was picking up an order for my brother and called him to let him know that no one was helping me so he called and told the lady that we had an order and she said “AND” with an attitude and he told her I was waiting so she told him that I have to go back through the drive thru. They did not have what we ordered on top of that the food was cold and tasted old . When another employee brought me the food, I didn’t get a have a nice night or anything . Just nothing but attitude. Never again .
Atmosphere: 1
Food: 1
Service: 1
Yahweh's Daughter
Good fried chicken ?? the best location honestly ?reheat in the oven at 400° for about 12 minutes.
Food: 4
Service: 4
Recommended dishes: Fried Chicken
Bethany Andrews
The drive the thru is down, they can’t take cards at the window, and it took 40+ minutes for our food.
Atmosphere: 1
Service: 1
Cindy Williams
The guy there was so friendly and fun we didn't mind waiting 30 minutes for pot pies to cook. They were busy.
Atmosphere: 5
Food: 5
Service: 5
Pam Thompson
It was several pot holes in the parking lot I hope my car didn’t get damaged. This is a safety issue it needs to be fixed. Our chicken tasted old, it probably was sitting under the light for a long time. They were out of biscuits didn’t tell us it. When we called back they would not replace the biscuits. I would go to this KFC never again. I didn’t receive my receipt.
I love this place
Atmosphere: 5
Food: 5
Service: 5
Went there last night to order 2 famous bowls. Got there at 9:40 and they close at 10. Some black guy told me they were closed. I was like yall don’t close for another 20 minutes. He then proceeded to “ask a coworker if they had any left” like I wanted an old famous bowl and then came back and told me that they’re all thrown out.. they wouldn’t make it fresh.. This is absolutely ridiculous.
Atmosphere: 1
Food: 1
Service: 1
Chicken nuggets were very hard , fries over cooked , had very few fries , fries were old ,hard, etc. Young lady running drive through was pleasant friendly, ordered a combo also did receive a cup ,
Atmosphere: 3
Food: 2
Service: 3
Waited in line at drive through 25 min terrible service
Atmosphere: 1
Food: 3
Service: 1
After I ordered and paid I was told that they were out of the tenders and it would be another 7 minutes or she could substitute the bone in chicken. Was not very happy 😁😁😁
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Fried Chicken
This location was fairly clean. The parking lot is a bit rough. I had chicken tenders. They were overcooked and dry. My wife had the same. Hers were better. The French fries had an aftertaste I didn't care for. Perhaps just old oil or overcooked. I'm going to try another location next time.
Parking: Very rough parking lot. Enter slowly. The road next to this place is very rough and full of pot holes.
Atmosphere: 4
Food: 3
Service: 4
This use to be the best KFC in Dothan. Employees have attitudes. Place is falling apart. Parking lot and driveway is awful. Like off roading to get your food!
Atmosphere: 1
Food: 3
Service: 2
Recommended dishes: Fried Chicken, Cole Slaw
Worst kfc ever. Need to close this location. Ordered on line order it was confirmed to be Reay by 430, it was not, when they finally acknowledged me, they gave the chicken to everyone in front of me, none left. How can kfc run out of chicken at the busiest time...
I had somewhere to be by 530 which is why i requested it be ready at 430...
They couldn't give me refund, have to try and do it online......
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fried Chicken, Cole Slaw
I was wondering why the parking lot was so crappy, then I went inside to get my online order. It's VERY CLEAR that they aren't going to waste the money fixing the parking lot when this trash azz place won't be in business much longer. One nice employee. Manager sucks, and online orders aren't even close to ready when it says they will be. NEVER AGAIN
Atmosphere: 1
Service: 1
The last 5 times I've been there I should have done learned , to check my food before I leave, they don't care nothing about getting your order right , I always order all crispy chicken and it's all ways wrong either half and half are all original. And if you say 2 potatoes you wind up with something else just like time . sad but true. Hwy 431 and Ross Clark circle. Dothan al.
Atmosphere: 3
Food: 2
Service: 2
Restaurantji Recommends
The worst service ever !! First they close at 11, I arrived at 10 . First I went to the drive thru? It says that the drive thru closes at 11 . No one came to the mic so I drove to the window and sat for a second and no one came . Then I proceeded to pull around and get out the car where one of the workers was sweeping , she saw me and rushed to the back did not tell me to go back through the drive thru or nothing . The doors were locked. I was picking up an order for my brother and called him to let him know that no one was helping me so he called and told the lady that we had an order and she said “AND” with an attitude and he told her I was waiting so she told him that I have to go back through the drive thru. They did not have what we ordered on top of that the food was cold and tasted old . When another employee brought me the food, I didn’t get a have a nice night or anything . Just nothing but attitude. Never again .
Atmosphere: 1
Food: 1
Service: 1
Good fried chicken ?? the best location honestly ?reheat in the oven at 400° for about 12 minutes.
Food: 4
Service: 4
Recommended dishes: Fried Chicken
The drive the thru is down, they can’t take cards at the window, and it took 40+ minutes for our food.
Atmosphere: 1
Service: 1
The guy there was so friendly and fun we didn't mind waiting 30 minutes for pot pies to cook. They were busy.
Atmosphere: 5
Food: 5
Service: 5
It was several pot holes in the parking lot I hope my car didn’t get damaged. This is a safety issue it needs to be fixed. Our chicken tasted old, it probably was sitting under the light for a long time. They were out of biscuits didn’t tell us it. When we called back they would not replace the biscuits. I would go to this KFC never again. I didn’t receive my receipt.
Atmosphere: 1
Food: 1
Service: 1
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