Sonic Drive-In

3371 S Oates St, Dothan
(334) 673-7800

Recent Reviews

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Leah Smith

From start to finish our visit took about 45 minutes. It took over 20 minutes just for someone to take our order

Food: 4

Service: 1

Trevor Davis

Sadie showed great customer service

William G

We stopped for Milkshakes one evening. It was a decent sonic. Reasonably clean. The workers were friendly.

Atmosphere: 3

Food: 4

Service: 4

Clint Baker

Screen told me 15 minutes ago that my food is on the way... I still haven't received it. Owner should look into staff falsely submitting completion times to customers this is the third time in a row it's been like this. Edit: it ended up taking over 25 minutes to get my food after they completed my order on the screen. That's after they put me on hold for almost 5 minutes, when I hit the button after over 20 minutes of waiting, to find out what's going on with my food. They immediately brought my food out after that, so it had just been sitting there getting cold. The kicker is they left off one of the items I ordered, the smasher, even after I told them I didn't want onions on it. I got the smasher as a combo and a coney by itself but they somehow left off the smasher and ran the coney as a combo. This place wasn't even all that busy at the time, 7 cars was all.

Atmosphere: 1

Food: 2

Service: 1

T J

I wasn't the biggest fan of sonic to begin with but I bought an oreo sonic blast at this location, paid an extra $0.50 for cookie dough as well...I litterally got a cup of ice cream with 7 cookie dough pieces and not even half an oreo just sprinkled on top. The whole rest of the cup was only ice cream unstirring, no oreo or cookie dough pieces. I'll never buy anything from Sonic again, if I'm paying $6 for a small then it better come as advertised. Just pathetic and careless customer service.

Food: 1

Service: 1

Heather Schumaker

Waited forever for service. Had to press the button at least 10 times because it timed out several times before my order was taken.

Atmosphere: 2

Food: 3

Service: 1

Imma Nicholas

Ordered cheesy bacon Sonic stack for it to look like this also ordered mozzarella sticks and didn’t receive any marinara sauce.

Food: 1

Service: 1

Jake Wimberly

This place sucks. Just waited 45 minutes for my food and it wasn’t even that much to really make. About 3 other cars waited a long time and I didn’t see any of them get their food either. Had two small children with me just trying to get home at a decent hour. They took real good care of the punk teenagers that were sitting there though they kept ordering extra food and had it coming out before the rest of ours and we actually arrived before they did

Atmosphere: 1

Food: 1

Service: 1

Jessica C

I understand being busy and/or new ? I’m really not sure which one was the issue. But I waited almost 30 minutes just to order. I go to order and she argues that I’ve already ordered. She takes my order & repeats it back to me wrong, so I ask her to change it. She then repeats it wrong again and gets snappy when I say that’s wrong again and tells me the whole issue is she’s trying to figure out what stall I’m at. I tell her I’m at 4 and that doesn’t help her anyways. Over an hour at this point and I’m still sitting waiting on my drinks. Didn’t even order food. Train your people better.

Atmosphere: 1

Food: 3

Service: 1

Shelby Knotts

Absolute worst slowest service possible. 2 days in a row I wait 25-30 minutes for them to even take my order then take another 15-20 minutes just to bring out two drinks. Do not shop here. Absolutely HORRIBLE service.

Atmosphere: 1

Food: 1

Service: 1

Misty Morris

It was awful ? the food was cold and had to wait for a long time to order and for the food to arive.

Ryan Griffith

Chicken sandwich was super dry and onion rings over cooked

Atmosphere: 3

Food: 3

Service: 3

Michael Cureton

Computer was supposedly down, which we were informed of after the fact of sitting there reading the menu for 20 damn minutes!

Kayla Sheppard

The last few months this place has gone downhill! Tonight it took almost 45 minutes to get our food during a non busy time and our food was cold like it had been just sitting there for that whole 45 minutes!! This place used to have good quick service. I'm very disappointed.

Atmosphere: 1

Food: 1

Service: 1

Dorothy Wilson

Very good slushie but slow turn around to get food

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Hot Dog, Burger, Tots

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