Went for lunch today. Ordered the same sandwiches we have always ordered. My fiance got a footlong on white, sweet onion chicken teriyaki, toasted. Half way through his sandwich he got a BONE. A freaking bone! When I went to the counter and showed the Indian Man that was working he took it, squeezed it and looked at the white girl that was working. Showed it to her, she said that their chicken comes from a bag. She has never had that happen before. I stated he was jot going to finish eating that and we should get a refund. They both looked dumb founded. They did not give me a receipt when we ordered, they did not offer a solution, gift card, refund, new sandwich of another kind, NOTHING. No apology. NOTHING. $26 for two people to eat lunch and one only got to eat 1/4 of their lunch because he got a CHICKEN BONE at least that is what we hope it was. I am glad he didn’t choke on it. But the response from those working was also a disgusting disgrace.
Atmosphere: 2
Food: 1
Service: 1
Kaylin Lane
I had to grab a few things before getting my food & there were no customers. Not even 5 minutes later I go into subway and there are three people waiting in line (including myself) & they were restocking everything. Poor customer service. You had free time to restock it should have been prioritized before your customers came in.
Atmosphere: 3
Food: 3
Service: 1
RYAN KIRKLAND
Refused to take good coupon Come out from the back listening to music not returning i left went to firehouse subs they taste way better anyway
Atmosphere: 1
Food: 1
Service: 1
Diane Lopez
Delicious as usual.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Club
Michelle Mitebee
I literally just stood at the counter 15 minutes waiting for one of the employees to acknowledge me. I was the only person in there and I know they both saw me waiting.
Teresa Fields
This the worst Subway ever. The drink machine is constantly out. The icee machine is always down. Today, the tuna was bad and they wouldn't replace the sandwich.
Atmosphere: 1
Food: 1
Service: 1
Truth Uncovered
Come on Subway 13 dollars for this where are the vegetable?
Atmosphere: 1
Food: 1
Service: 1
Shadow Rogue
Just look at the workers. Who is running these restaurants in Dothan into the ground? The district managers are the most pointless positions in any of these companies. Nothing is getting done. Almost every fast food restaurant is failing in Dothan. This Subway you have to show your phone to them when placing an online order because they have too many people stealing they say. I just gave you the name. Are you dxxb? Toasted? Was it? One line of sauce, sure, just slosh it right on. It's scary but I think we need to do IQ tests for restaurants now.
Atmosphere: 1
Food: 1
Service: 1
Joshua Remley
I went to this store today 02/04/24 at 1030am. My sub had mold on the meat and bread. I'm so happy I looked at it before just eating it. I would not recommend this store to anyone. They should close is location down. So sad to get this kind of quality from a fast food joint. I will be contacting the BBB.
Atmosphere: 2
Food: 1
Service: 2
Ghazala Sanders
I only go here once in a while. It doesn't matter what day I go it takes the girl 20 to 25 minutes to make a sub!Management needs to retrain her!!
This subway never accepts the coupons that come in our dothan mailboxes and the employees act as if they own the store I went to this subway a year ago an gave it a bad review then and nothing has changed the last time I witness a white person get special treatment the employee actually told the customer to come before me and I let that go but nobody needs to spend their hard earned money at this place the service STINKS
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Cold Cut Combo
Kevin Deese
Worst subway ever. Spent 43.00 on just 2 footlong subs on Doordash and got 2 6inch. Took the back at 5:00 just to get told we don't have anymore meatballs
jttj7
First of all they don't believe in throwing anything away so don't be surprised if you get sick and not only that but the associate @ 6pm today that is always in there because I'm sure she doesn't have anything else to do actes like she couldn't give out a cup for water! Just bad customer service honestly.
Jiten Dadlani
It was not one of the best experiences I have had in a subway. I ate a Teriyaki chicken sandwich with onion, pickles, tomato and cheese, it warmed me up a little but unlike almost 90 percent of the places you go around here, they were not very friendly. The sandwich was only about 6 dollars. The Subway is inside the wallmart and it is not very big.
Jimmy Windsor
Last friday between 6 & 7pm i went into this place to order a sandwich to go i am a 75 yr 100% disabled Vietnam veteran woth a small service dog that monitors my breathing so i have him on a mat in the cart, the young lady behind the counter starting argueing about the cart being in the store i tried to explain why i had the cart in the store, she rudely refused to serve me & told me to quote "Get out of the store" she was totally disrespectful, i was the only customer in Subway @ the time. The young man @ the cash register looked @ her with disbelief & actually said sorry sir as i went out. Fire House subs across the street welcomed my business & even commented on my dog & talked to him, the sub & service was excellent from Firehouse.
Went for lunch today. Ordered the same sandwiches we have always ordered. My fiance got a footlong on white, sweet onion chicken teriyaki, toasted. Half way through his sandwich he got a BONE. A freaking bone! When I went to the counter and showed the Indian Man that was working he took it, squeezed it and looked at the white girl that was working. Showed it to her, she said that their chicken comes from a bag. She has never had that happen before. I stated he was jot going to finish eating that and we should get a refund. They both looked dumb founded. They did not give me a receipt when we ordered, they did not offer a solution, gift card, refund, new sandwich of another kind, NOTHING. No apology. NOTHING. $26 for two people to eat lunch and one only got to eat 1/4 of their lunch because he got a CHICKEN BONE at least that is what we hope it was. I am glad he didn’t choke on it. But the response from those working was also a disgusting disgrace.
Atmosphere: 2
Food: 1
Service: 1
I had to grab a few things before getting my food & there were no customers. Not even 5 minutes later I go into subway and there are three people waiting in line (including myself) & they were restocking everything. Poor customer service. You had free time to restock it should have been prioritized before your customers came in.
Atmosphere: 3
Food: 3
Service: 1
Refused to take good coupon
Come out from the back listening to music not returning i left went to firehouse subs they taste way better anyway
Atmosphere: 1
Food: 1
Service: 1
Delicious as usual.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Club
I literally just stood at the counter 15 minutes waiting for one of the employees to acknowledge me. I was the only person in there and I know they both saw me waiting.
This the worst Subway ever. The drink machine is constantly out. The icee machine is always down. Today, the tuna was bad and they wouldn't replace the sandwich.
Atmosphere: 1
Food: 1
Service: 1
Come on Subway 13 dollars for this where are the vegetable?
Atmosphere: 1
Food: 1
Service: 1
Just look at the workers. Who is running these restaurants in Dothan into the ground? The district managers are the most pointless positions in any of these companies. Nothing is getting done. Almost every fast food restaurant is failing in Dothan. This Subway you have to show your phone to them when placing an online order because they have too many people stealing they say. I just gave you the name. Are you dxxb? Toasted? Was it? One line of sauce, sure, just slosh it right on. It's scary but I think we need to do IQ tests for restaurants now.
Atmosphere: 1
Food: 1
Service: 1
I went to this store today 02/04/24 at 1030am. My sub had mold on the meat and bread. I'm so happy I looked at it before just eating it. I would not recommend this store to anyone. They should close is location down. So sad to get this kind of quality from a fast food joint. I will be contacting the BBB.
Atmosphere: 2
Food: 1
Service: 2
I only go here once in a while. It doesn't matter what day I go it takes the girl 20 to 25 minutes to make a sub!Management needs to retrain her!!
Atmosphere: 3
Food: 3
Service: 1
Restaurantji Recommends
This subway never accepts the coupons that come in our dothan mailboxes and the employees act as if they own the store I went to this subway a year ago an gave it a bad review then and nothing has changed the last time I witness a white person get special treatment the employee actually told the customer to come before me and I let that go but nobody needs to spend their hard earned money at this place the service STINKS
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Cold Cut Combo
Worst subway ever. Spent 43.00 on just 2 footlong subs on Doordash and got 2 6inch. Took the back at 5:00 just to get told we don't have anymore meatballs
First of all they don't believe in throwing anything away so don't be surprised if you get sick and not only that but the associate @ 6pm today that is always in there because I'm sure she doesn't have anything else to do actes like she couldn't give out a cup for water! Just bad customer service honestly.
It was not one of the best experiences I have had in a subway. I ate a Teriyaki chicken sandwich with onion, pickles, tomato and cheese, it warmed me up a little but unlike almost 90 percent of the places you go around here, they were not very friendly. The sandwich was only about 6 dollars. The Subway is inside the wallmart and it is not very big.
Last friday between 6 & 7pm i went into this place to order a sandwich to go i am a 75 yr 100% disabled Vietnam veteran woth a small service dog that monitors my breathing so i have him on a mat in the cart, the young lady behind the counter starting argueing about the cart being in the store i tried to explain why i had the cart in the store, she rudely refused to serve me & told me to quote "Get out of the store" she was totally disrespectful, i was the only customer in Subway @ the time. The young man @ the cash register looked @ her with disbelief & actually said sorry sir as i went out. Fire House subs across the street welcomed my business & even commented on my dog & talked to him, the sub & service was excellent from Firehouse.
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