The two counter workers did not acknowledge us at all, barely looked at us during the order. The attitude was very poor. We had to repeat the order 3 times because he clearly wasn't paying attention. he mis labeled or order so we were over charged and then after we said something they were very obviously and loudly complaining about us, to each other, as we were getting our drinks. Terrible customer service. Try one of the other subways in town, avoid this location.
Stacy Knowles
I came in from shopping in Walmart grab sandwich first thing I noticed was smell in there then took 2 people make man in front two sandwiches then when my turn woman waited on woman behide me instead me so then other guy got my stuff started making my sandwich and 2 cookies and drink then when I got up there to pay he took my coupon it was foot long meal for 8.99 he said I scanned it took my coupon still charged me 11.49 then was plus tax there no where on my receipt where shows him using my coupon
Erica Johnson
I ordered through the subway app. I went in to pick up the sandwich and the employee said he didn’t have the ingredients to make the sandwich. He said he informed his manager 4 hours prior and she did nothing. I asked for a refund and he said he couldn’t give me a refund. He gave me a phone number to call. This happened on a Thursday. It’s now Saturday no one has answered my calls. I left messages and no one has called me back. Still no sandwich and no refund. This is disgusting!
Mia Hatcher
Ordered ahead, took me about 20 minutes to arrive for pickup. Sandwiches were not done, that's okay, i'm not in a rush. The problem lies in the worker having both airpods in, distracted, talking on the phone to someone. I ordered 3 BLT sandwiches. None of them had a single slice of bacon, or cheese. Sandwiches were not toasted. 2 had the same toppings, which were all correct besides missing the main part of the sandwich. The other one was supposed to have different toppings. It had all the same as the other two (which are things the person who the sandwich was ordered for doesn't eat.) Sent a complaint on their corporate website, will update if I manage to get a refund. If not, I will not be going to this subway again. Posted a picture of the order receipt she was "looking at," to make the sandwiches. All toppings and specifications are very clear lol.
Atmosphere: 1
Food: 2
Service: 1
Christina Foley
People would not speak to us. We waited 5 minutes to even have our order taken while both employees were right there. They acted like it was such a bother that we were there. We asked for mayo on both sandwiches and one the first one they literally drowned it in mayo. It was so bad. The second sandwich we made to tell her to stop
Atmosphere: 1
Food: 1
Service: 1
Madisyn Rayleigh Edmondson
I am a 36 week pregnant woman and I went there thinking I was going to have a good thing to say about them but no the employees were rude and had an attitude now I've met some older ladies that work in fast food that was super nice but these ladies I can't with thier attitudes. Also when me and my husband got home he ate his and I ate mine he had roast beef and I had the boss (which I have had at different subways before and nothing happened) well when he left to go to work because he is a hard working man trynna provide for his pregnant wife I finish3d my sub a few minutes after he had left for work and instantly I felt like I was going to throw up so I thought I just ate too fast or too much so I wait for him to get off work and he comes home and I don't think too much on it but I started having abdominal pain and I was nauseated as hell so I just think maybe it will stop after a good night's sleep wrong. I woke up to severe abdominal pain a fever and throwing up with diarrhea and can you guess what happened. Bingo your right! Had to go to the hospital because of food poisoning they are lucky that me and my baby are safe because I would have sued them if I lost my baby no joke. So in other words don't eat here!
Atmosphere: 1
Food: 1
Service: 1
Autumn Polk
Subway has really gone down in the portion sizes and way up in price. I know that’s not the employees fault but the company and itself however, the workers at this particular location we’re not only extremely rude, but they would not honor the coupon I have and I double checked it was not expired. they made me feel unwelcome and rushed me through my order, though there was no other person in line there it seemed like they just wanted to get it over with. They threw everything in the bag and refused to chop my salad, even though all other subways I’ve ever been to gladly chopped the salad if you ask. It certainly wasn’t the cleanest subway. I’ve been to either, but the customer service is really what made me decide I would not be back.
Atmosphere: 1
Food: 4
Service: 1
Paul & Yvonne Layton
An employee told my sister, when she asked for some jalapenos please....the lady shouted back aty sister and said" You are disrespecting me while I'm on the register"! She was rude and unprofessional. She then threw my jalapenos in my bag.
Atmosphere: 3
Food: 3
Service: 1
WATCHMAN'S VIEW
An employee told my sister, when she asked for some jalapenos please....the lady shouted back aty sister and said" You are disrespecting me while I'm on the register"! She was rude and unprofessional. She then threw my jalapenos in my bag.
Atmosphere: 3
Food: 3
Service: 1
Sabra Reacts
I placed an online order today for a philly and black forest ham footlongs. And let me tell you!!! My sandwiches were made to perfection! The care that went into making my food was outstanding and the lady that made it did a great job! 10 out of 10 will be back. Perfect amount of pickles and black olives. (I like a little sandwich with them) ?
The workers are but the manager is terrible. She came in while they had at least two people in line and yelled at them about not 'getting off her clock early enough'. She even went as far as to tell a customer very rudely that her coupons could not be used on certain items ?
Atmosphere: 1
Food: 5
Service: 4
Joshua Remley
My wife got 3 subs from this location. We received our food in a filthy paper bag. Our subs wasn't even wrapped, so all of the toppings were in the bottom of the bag. I can't believe we got our food in a paper bag that looked like it came out the trash. I will be contacting a lawyer. DO NOT EAT HERE
Brenda Mowbray
flies were in the containers of different items such as the tuna salad. i refused to eat anything
Gracie Clark
It showed they offered delivery after going thru placing my order come to find out three different places didn't deliver like the website said I called them and told them there will be a complaint for false advertisement
The two counter workers did not acknowledge us at all, barely looked at us during the order. The attitude was very poor. We had to repeat the order 3 times because he clearly wasn't paying attention. he mis labeled or order so we were over charged and then after we said something they were very obviously and loudly complaining about us, to each other, as we were getting our drinks. Terrible customer service. Try one of the other subways in town, avoid this location.
I came in from shopping in Walmart grab sandwich first thing I noticed was smell in there then took 2 people make man in front two sandwiches then when my turn woman waited on woman behide me instead me so then other guy got my stuff started making my sandwich and 2 cookies and drink then when I got up there to pay he took my coupon it was foot long meal for 8.99 he said I scanned it took my coupon still charged me 11.49 then was plus tax there no where on my receipt where shows him using my coupon
I ordered through the subway app. I went in to pick up the sandwich and the employee said he didn’t have the ingredients to make the sandwich. He said he informed his manager 4 hours prior and she did nothing. I asked for a refund and he said he couldn’t give me a refund. He gave me a phone number to call. This happened on a Thursday. It’s now Saturday no one has answered my calls. I left messages and no one has called me back. Still no sandwich and no refund. This is disgusting!
Ordered ahead, took me about 20 minutes to arrive for pickup. Sandwiches were not done, that's okay, i'm not in a rush. The problem lies in the worker having both airpods in, distracted, talking on the phone to someone. I ordered 3 BLT sandwiches. None of them had a single slice of bacon, or cheese. Sandwiches were not toasted. 2 had the same toppings, which were all correct besides missing the main part of the sandwich. The other one was supposed to have different toppings. It had all the same as the other two (which are things the person who the sandwich was ordered for doesn't eat.) Sent a complaint on their corporate website, will update if I manage to get a refund. If not, I will not be going to this subway again. Posted a picture of the order receipt she was "looking at," to make the sandwiches. All toppings and specifications are very clear lol.
Atmosphere: 1
Food: 2
Service: 1
People would not speak to us. We waited 5 minutes to even have our order taken while both employees were right there. They acted like it was such a bother that we were there. We asked for mayo on both sandwiches and one the first one they literally drowned it in mayo. It was so bad. The second sandwich we made to tell her to stop
Atmosphere: 1
Food: 1
Service: 1
I am a 36 week pregnant woman and I went there thinking I was going to have a good thing to say about them but no the employees were rude and had an attitude now I've met some older ladies that work in fast food that was super nice but these ladies I can't with thier attitudes. Also when me and my husband got home he ate his and I ate mine he had roast beef and I had the boss (which I have had at different subways before and nothing happened) well when he left to go to work because he is a hard working man trynna provide for his pregnant wife I finish3d my sub a few minutes after he had left for work and instantly I felt like I was going to throw up so I thought I just ate too fast or too much so I wait for him to get off work and he comes home and I don't think too much on it but I started having abdominal pain and I was nauseated as hell so I just think maybe it will stop after a good night's sleep wrong. I woke up to severe abdominal pain a fever and throwing up with diarrhea and can you guess what happened. Bingo your right! Had to go to the hospital because of food poisoning they are lucky that me and my baby are safe because I would have sued them if I lost my baby no joke. So in other words don't eat here!
Atmosphere: 1
Food: 1
Service: 1
Subway has really gone down in the portion sizes and way up in price. I know that’s not the employees fault but the company and itself however, the workers at this particular location we’re not only extremely rude, but they would not honor the coupon I have and I double checked it was not expired. they made me feel unwelcome and rushed me through my order, though there was no other person in line there it seemed like they just wanted to get it over with. They threw everything in the bag and refused to chop my salad, even though all other subways I’ve ever been to gladly chopped the salad if you ask. It certainly wasn’t the cleanest subway. I’ve been to either, but the customer service is really what made me decide I would not be back.
Atmosphere: 1
Food: 4
Service: 1
An employee told my sister, when she asked for some jalapenos please....the lady shouted back aty sister and said" You are disrespecting me while I'm on the register"! She was rude and unprofessional. She then threw my jalapenos in my bag.
Atmosphere: 3
Food: 3
Service: 1
An employee told my sister, when she asked for some jalapenos please....the lady shouted back aty sister and said" You are disrespecting me while I'm on the register"! She was rude and unprofessional. She then threw my jalapenos in my bag.
Atmosphere: 3
Food: 3
Service: 1
I placed an online order today for a philly and black forest ham footlongs. And let me tell you!!! My sandwiches were made to perfection! The care that went into making my food was outstanding and the lady that made it did a great job! 10 out of 10 will be back. Perfect amount of pickles and black olives. (I like a little sandwich with them) ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Philly
Restaurantji Recommends
Wonderful place for a Sub..?
Atmosphere: 5
Food: 5
Service: 5
The workers are but the manager is terrible. She came in while they had at least two people in line and yelled at them about not 'getting off her clock early enough'. She even went as far as to tell a customer very rudely that her coupons could not be used on certain items ?
Atmosphere: 1
Food: 5
Service: 4
My wife got 3 subs from this location. We received our food in a filthy paper bag. Our subs wasn't even wrapped, so all of the toppings were in the bottom of the bag. I can't believe we got our food in a paper bag that looked like it came out the trash. I will be contacting a lawyer. DO NOT EAT HERE
flies were in the containers of different items such as the tuna salad. i refused to eat anything
It showed they offered delivery after going thru placing my order come to find out three different places didn't deliver like the website said I called them and told them there will be a complaint for false advertisement
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