Smoothies have nearly no flavor and are super stiff. Staff is friendly service is great. Music is entirely too loud.
Atmosphere: 4
Food: 2
Service: 5
Paul
Probably the worst customer service I've ever experienced from a Tropical Smoothie. The whole staff needs to be retrained and given lessons on customer service.
Atmosphere: 2
Food: 4
Service: 1
Mariah Algarin
Smoothies have been watery. Hardly any flavor, I get the PB Cup extra PB and can barely taste the PB. I get the dilla as well and they literally left half of it empty. Is it too hard to fill up the whole tortilla. There is atleast 2 inches of tortilla. Where is the meat and cheese?
Updated: came again Nov 6. Ordered chicken dilla as I always do...and no chicken...just a cheese quesadilla? I feel like im not getting my money's worth here. This will be my last visit to one of my favorite lunch spots...you'd think someone who comes in almost EVERY week they'd know how to make it....yet again...very disappointed.
Atmosphere: 3
Food: 1
Service: 2
karl mathews
You’re not getting my money if you don’t wait on me
Service: 1
Mercedes Borges
Love their smoothies.
Atmosphere: 5
Food: 4
Service: 5
Lesley Mcduffie
I have been to this particular establishment twice and this was the last time! We sat in drive thru this time and the same girl sat there on her phone texting and looking at us and never came to the window. Sad because I love the Enterprise establishment they are Great.
Kathryn McCord
This tropical smoothie is the GOAT!!!! Came to get a pick up order and ordered at the wrong address, I only have a 30 minute lunch so was so frustrated with myself! Well these angels not only made my food in under 5 minutes but didn’t make me pay twice thank you to this team for being so sweet to this hungry pregnant gal! ❤️
Atmosphere: 5
Food: 5
Service: 5
PixinStone
We love this place. We have enjoyed the food and service at several of their locations. Always pleased.
Atmosphere: 5
Food: 5
Service: 5
taylor boykin
I am very unpleased. I asked for a hummus veggie and I got chicken? Figure it out. I’m a vegetarian and once I bit into it I realized it was chicken in it.
For the first tine at ANY Tropical Smoothie location I left with no order. First no body checking the front for about 10 minutes of wait, then someone finally comes from the back we say "Good morning" and we dont even get a greeting or may I take your order, my husband greets the guy again and tells him his order and nothing he looks at me and I tell my husband no thank you! I work with customers all the time I am a manager and that is no way imof treating customers, I not asking for special treatment and Im a regular customer and all the other girls are great. A hello or good morning goes a long way, and the even ask for the order don't just stand there like a blank and say nothing AT ALL. That just mean you don't want my business.
Jay Lehman aka JAG
Bahama Mama is the best!!! Chicken Quesidilla is superb!!!
Vivian Hammock Sherrock
Good drinks
tide49pride
Ridiculous service. I attempted to order in the drive thru and no one came to the first window, so I pulled to the 2nd window, not knowing which one they took orders at... Still no one came to the window with MULTIPLE employees walking by it. I called the business because the car behind me was helped and I was in his way to leave. Explaining the situation, I was told "we don't serve at the 2nd window". I explained again how I only pulled up because no one came to the 1st window... and she says "Well it's national smoothie day and we're really busy." Understood... I ask her what to do (seeing that I can't back up). "Well I can serve you and the 2nd window just this one time, but it's not something we can continue to do." No, I didn't get anything, and no I won't be back. Busy is understandable. Disrespect to customers is not.
Julie Layton
Love me some Trop! We tend to visit one in every city we travel to and the food quality is always consistently good.
Smoothies have nearly no flavor and are super stiff.
Staff is friendly service is great.
Music is entirely too loud.
Atmosphere: 4
Food: 2
Service: 5
Probably the worst customer service I've ever experienced from a Tropical Smoothie. The whole staff needs to be retrained and given lessons on customer service.
Atmosphere: 2
Food: 4
Service: 1
Smoothies have been watery. Hardly any flavor, I get the PB Cup extra PB and can barely taste the PB. I get the dilla as well and they literally left half of it empty. Is it too hard to fill up the whole tortilla. There is atleast 2 inches of tortilla. Where is the meat and cheese?
Updated: came again Nov 6. Ordered chicken dilla as I always do...and no chicken...just a cheese quesadilla? I feel like im not getting my money's worth here. This will be my last visit to one of my favorite lunch spots...you'd think someone who comes in almost EVERY week they'd know how to make it....yet again...very disappointed.
Atmosphere: 3
Food: 1
Service: 2
You’re not getting my money if you don’t wait on me
Service: 1
Love their smoothies.
Atmosphere: 5
Food: 4
Service: 5
I have been to this particular establishment twice and this was the last time! We sat in drive thru this time and the same girl sat there on her phone texting and looking at us and never came to the window. Sad because I love the Enterprise establishment they are Great.
This tropical smoothie is the GOAT!!!! Came to get a pick up order and ordered at the wrong address, I only have a 30 minute lunch so was so frustrated with myself! Well these angels not only made my food in under 5 minutes but didn’t make me pay twice thank you to this team for being so sweet to this hungry pregnant gal! ❤️
Atmosphere: 5
Food: 5
Service: 5
We love this place. We have enjoyed the food and service at several of their locations. Always pleased.
Atmosphere: 5
Food: 5
Service: 5
I am very unpleased. I asked for a hummus veggie and I got chicken? Figure it out. I’m a vegetarian and once I bit into it I realized it was chicken in it.
Make the best smoothies....hands down...
Restaurantji Recommends
For the first tine at ANY Tropical Smoothie location I left with no order. First no body checking the front for about 10 minutes of wait, then someone finally comes from the back we say "Good morning" and we dont even get a greeting or may I take your order, my husband greets the guy again and tells him his order and nothing he looks at me and I tell my husband no thank you! I work with customers all the time I am a manager and that is no way imof treating customers, I not asking for special treatment and Im a regular customer and all the other girls are great. A hello or good morning goes a long way, and the even ask for the order don't just stand there like a blank and say nothing AT ALL. That just mean you don't want my business.
Bahama Mama is the best!!! Chicken Quesidilla is superb!!!
Good drinks
Ridiculous service. I attempted to order in the drive thru and no one came to the first window, so I pulled to the 2nd window, not knowing which one they took orders at... Still no one came to the window with MULTIPLE employees walking by it. I called the business because the car behind me was helped and I was in his way to leave. Explaining the situation, I was told "we don't serve at the 2nd window". I explained again how I only pulled up because no one came to the 1st window... and she says "Well it's national smoothie day and we're really busy." Understood... I ask her what to do (seeing that I can't back up). "Well I can serve you and the 2nd window just this one time, but it's not something we can continue to do." No, I didn't get anything, and no I won't be back. Busy is understandable. Disrespect to customers is not.
Love me some Trop! We tend to visit one in every city we travel to and the food quality is always consistently good.
Loading...