I came in expecting good food and a calm environment, but instead I witnessed something that honestly shocked me. One of the employees, his name was Josh, loudly berated another worker in front of everyone customers and coworkers alike, over what looked like a really small mistake. He called her rude names and was completely unprofessional. She looked embarrassed and clearly shaken, but handled it with more grace than most people could.
No employee deserves to be talked to like that, especially not in front of a crowd. It made the whole atmosphere tense and uncomfortable. Management needs to seriously address this kind of behavior. It’s not okay, and it reflects poorly on the entire restaurant.
Until something changes, I won’t be back.
Kywanna Baker
I went to get a breakfast bowl. I simply said no.onions. I had so many onions and this the 2nd time this has happened within 2 weeks. I cant call to let them know. I'm pissed bc im working and cant take back or get my money. Its ridiculous. Like I stated this the 2nd time but I will never go back
HustleUp Raiders
I was promptly greeted as I entered the restaurant, the waitress refilled my water before I even needed it refilled, and another asked if I needed anything when it wasn't even her table. Great service, the staff was friendly with all the customers calling many of them by name.
karen McClure
TiKi was our waitress, that's what people call her. She was nice ,polite to have waitress on us. The coffee was fresh we didn't have to wait for anything. Everyone that works there was nice. Definitely will go back if we come this way. I hope that the manager realizes he has a good group of employees working on that shift.Thank you again TiKi
Sultane Adesina
People were very nice professional food was good
Atmosphere: 5
Food: 5
Service: 5
jessica lloyd
Hands down the friendliest Waffle
Atmosphere: 5
Food: 5
Service: 5
C Morris
Great management and good food!!
Atmosphere: 5
Food: 5
Service: 5
Ray Hess
Dirty place mats
Atmosphere: 1
Food: 2
Service: 3
Christpher “BiG N” Hutton
Great coffee
Atmosphere: 5
Food: 5
Service: 5
Doug Wooton
Very friendly wasvl only my son and me in the restaurant waitress and cook very friendly food cooked the right way
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: 2 All Star Cheeseburgers, All Star Breakfast Plate, Bacon Cheesesteak Plate, Country Ham, Patty Melt, Sausage, Pecan Waffle, Bacon Egg and Cheese Hash Brown Bowl, Sausage Omelette with Hashbrowns an Toast, 6 Egg Omelet, Steak and Eggs, Waffle with Side Meat, Texas Cheesesteak Melt, Bacon Egg and Cheese Breakfast Bowl
Shay greeted me as I walked in. Said she'd be right with me. She took my order, got my coffee and called out to the cooks. Less than 5 minutes later my order was hot and fresh in front of me. Fastest and best service Ive recieved in a long time! Everyone was pleasant, laughing and customers were visibly happy. I mentioned the appalling lack of service from the Main st. Location on 84 minutes before I came in to her location..and she was most interested . After asking some questions, she told me that store was one of her charges. It pays to be NICE to your customers, regardless of your feelings of the moment. At least acknowledge them and be courteous. Thanks Shay and April!
Atmosphere: 5
Food: 5
Service: 5
M T
Just left the Waffle House on Ross Clark in Dothan. Never got greeted, or waited on. Two separate couples came in after I was there. Both got waited on. It was Like I was invisible. I’ll never go back to this location. Pitiful training and no service !!!
Unacceptable behavior from employee named Josh
I came in expecting good food and a calm environment, but instead I witnessed something that honestly shocked me. One of the employees, his name was Josh, loudly berated another worker in front of everyone customers and coworkers alike, over what looked like a really small mistake. He called her rude names and was completely unprofessional. She looked embarrassed and clearly shaken, but handled it with more grace than most people could.
No employee deserves to be talked to like that, especially not in front of a crowd. It made the whole atmosphere tense and uncomfortable. Management needs to seriously address this kind of behavior. It’s not okay, and it reflects poorly on the entire restaurant.
Until something changes, I won’t be back.
I went to get a breakfast bowl. I simply said no.onions. I had so many onions and this the 2nd time this has happened within 2 weeks. I cant call to let them know. I'm pissed bc im working and cant take back or get my money. Its ridiculous. Like I stated this the 2nd time but I will never go back
I was promptly greeted as I entered the restaurant, the waitress refilled my water before I even needed it refilled, and another asked if I needed anything when it wasn't even her table. Great service, the staff was friendly with all the customers calling many of them by name.
TiKi was our waitress, that's what people call her. She was nice ,polite to have waitress on us. The coffee was fresh we didn't have to wait for anything. Everyone that works there was nice. Definitely will go back if we come this way.
I hope that the manager realizes he has a good group of employees working on that shift.Thank you again TiKi
People were very nice professional food was good
Atmosphere: 5
Food: 5
Service: 5
Hands down the friendliest Waffle
Atmosphere: 5
Food: 5
Service: 5
Great management and good food!!
Atmosphere: 5
Food: 5
Service: 5
Dirty place mats
Atmosphere: 1
Food: 2
Service: 3
Great coffee
Atmosphere: 5
Food: 5
Service: 5
Very friendly wasvl only my son and me in the restaurant waitress and cook very friendly food cooked the right way
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: 2 All Star Cheeseburgers, All Star Breakfast Plate, Bacon Cheesesteak Plate, Country Ham, Patty Melt, Sausage, Pecan Waffle, Bacon Egg and Cheese Hash Brown Bowl, Sausage Omelette with Hashbrowns an Toast, 6 Egg Omelet, Steak and Eggs, Waffle with Side Meat, Texas Cheesesteak Melt, Bacon Egg and Cheese Breakfast Bowl
Restaurantji Recommends
Wheelchair accessibility: They have a ramp
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Texas Cheesesteak Melt
Dirty!!! Could get our order straight.
Atmosphere: 2
Food: 4
Service: 2
Shay greeted me as I walked in. Said she'd be right with me. She took my order, got my coffee and called out to the cooks. Less than 5 minutes later my order was hot and fresh in front of me. Fastest and best service Ive recieved in a long time! Everyone was pleasant, laughing and customers were visibly happy. I mentioned the appalling lack of service from the Main st. Location on 84 minutes before I came in to her location..and she was most interested . After asking some questions, she told me that store was one of her charges. It pays to be NICE to your customers, regardless of your feelings of the moment. At least acknowledge them and be courteous. Thanks Shay and April!
Atmosphere: 5
Food: 5
Service: 5
Just left the Waffle House on Ross Clark in Dothan. Never got greeted, or waited on. Two separate couples came in after I was there. Both got waited on. It was
Like I was invisible. I’ll never go back to this location. Pitiful training and no service !!!
Atmosphere: 1
Service: 1
Great service and food
Atmosphere: 5
Food: 5
Service: 5
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