Terrible service!!! You may not get served! Stay away !!!!
Atmosphere: 1
Food: 1
Service: 1
Chad Bartiett
Great place to eat. Fast service. Only time it's really crowded is after Winston county highschool sports events.
Atmosphere: 5
Food: 5
Service: 5
Jennifer Hauser
The cashier, Amber was PHENOMENAL!!! Some of the best customer we’ve received in a long while!
Terriann Biagi
The cashier, Amber was PHENOMENAL! Her patience, sincerity, and efficiency resulted in some of the best customer service we’ve experienced in a while. Well worth the stop!
Tom Mclemore
Friendly and great shake
Atmosphere: 4
Food: 5
Service: 5
Fred Garcia
Pretty good!
Atmosphere: 5
Food: 5
Service: 5
Ronald Seymore
Fast food. No atmosphere.
Atmosphere: 3
Food: 5
Service: 5
Loren
I was in the drive thru today and the lady was insanely rude. It took absolutely for ever for cars to move and I was stuck with two screaming kids in the back, asked if our food was ready or if we would have to pull up to park before we paid because we frankly could not wait another second we either needed food or to leave to calm the kids down and get them out. But instead of saying anything about the 20+ minutes we were waiting she got an attitude telling me there was only two workers there today. I get that, but do not get an attitude when asked a simple question with a mom and her two kids still screaming their heads off. (Dark hair, blue eyes)
Atmosphere: 1
Food: 1
Service: 1
Velon and Sherry Brewer
Just got a strawberry shake...had already ate earlier and didn't need much..
The drive-through service was fast and friendly. The food was as ordered.
Food: 5
Service: 5
Lauren Ashley
Always friendly and normally do not wait long.
Atmosphere: 5
Food: 5
Service: 5
Jan Hoadley
Good food, special request was accurate. Reasonable price
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Cheeseburger
Susan Strickland
We waited a few minutes in the drive thru but our food was really good!
Food: 5
Service: 5
Recommended dishes: French Fries, Fried Chicken Tenders
T Wilson (Mother of the CornCats)
Drive thru 8.14.24 5.55pm As this will be the last time I spend money at Jack's in Double Springs,Al please see images provided.
I just want to warn everyone please check your food your sandwiches, especially. this was served to me just now, note a huge black spot obviously rotten tomato was served to a customer namely me, I don't care how busy that place is and actually it wasn't busy the person that put together the sandwich saw the poor quality and chose to serve it anyway. So customers beware when eating at this Jack's always always check each layer of your food. Because the quality control is non-existent now.
On a side note this is to the loudmouth worker that was questioning why a customer was getting extra pickles. dear, it doesn't come out of your paycheck so it's none of your business unless you're actually handling the food.
The quality of the ingredients see the three images of the slice of tomato with a black spot that's not acceptable and frankly the person that put the sandwich together obviously needs glasses and a remedial course in the anatomy of what constitutes a consumable tomato product.
Terrible service!!! You may not get served! Stay away !!!!
Atmosphere: 1
Food: 1
Service: 1
Great place to eat. Fast service. Only time it's really crowded is after Winston county highschool sports events.
Atmosphere: 5
Food: 5
Service: 5
The cashier, Amber was PHENOMENAL!!! Some of the best customer we’ve received in a long while!
The cashier, Amber was PHENOMENAL! Her patience, sincerity, and efficiency resulted in some of the best customer service we’ve experienced in a while. Well worth the stop!
Friendly and great shake
Atmosphere: 4
Food: 5
Service: 5
Pretty good!
Atmosphere: 5
Food: 5
Service: 5
Fast food. No atmosphere.
Atmosphere: 3
Food: 5
Service: 5
I was in the drive thru today and the lady was insanely rude. It took absolutely for ever for cars to move and I was stuck with two screaming kids in the back, asked if our food was ready or if we would have to pull up to park before we paid because we frankly could not wait another second we either needed food or to leave to calm the kids down and get them out.
But instead of saying anything about the 20+ minutes we were waiting she got an attitude telling me there was only two workers there today. I get that, but do not get an attitude when asked a simple question with a mom and her two kids still screaming their heads off. (Dark hair, blue eyes)
Atmosphere: 1
Food: 1
Service: 1
Just got a strawberry shake...had already ate earlier and didn't need much..
Atmosphere: 5
Food: 4
Service: 5
Fast service, good biscuits, friendly staff.
Food: 5
Service: 5
Restaurantji Recommends
The drive-through service was fast and friendly. The food was as ordered.
Food: 5
Service: 5
Always friendly and normally do not wait long.
Atmosphere: 5
Food: 5
Service: 5
Good food, special request was accurate. Reasonable price
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Cheeseburger
We waited a few minutes in the drive thru but our food was really good!
Food: 5
Service: 5
Recommended dishes: French Fries, Fried Chicken Tenders
Drive thru 8.14.24 5.55pm
As this will be the last time I spend money at Jack's in Double Springs,Al please see images provided.
I just want to warn everyone please check your food your sandwiches, especially.
this was served to me just now, note a huge black spot obviously rotten tomato was served to a customer namely me, I don't care how busy that place is and actually it wasn't busy the person that put together the sandwich saw the poor quality and chose to serve it anyway.
So customers beware when eating at this Jack's always always check each layer of your food. Because the quality control is non-existent now.
On a side note this is to the loudmouth worker that was questioning why a customer was getting extra pickles. dear, it doesn't come out of your paycheck so it's none of your business unless you're actually handling the food.
The quality of the ingredients see the three images of the slice of tomato with a black spot that's not acceptable and frankly the person that put the sandwich together obviously needs glasses and a remedial course in the anatomy of what constitutes a consumable tomato product.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Big Jack
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