I ordered online using coupons and received a call saying they were out of meatballs and he could refund my money when I got there and I could order something else but wouldn’t be able to receive same price as my coupons which was any two footlongs for 1299. Told me he couldn’t fix it so I d be better off going somewhere else. Which is ridiculous! He couldn’t just make me a different sandwich to make up for them not having what was on menu cause it would mess up inventory so he just cancelled my order. This is no way to run a business. This happened around 730 Friday Jan 17. No sure what his name was but it was a male I talked to. Management needs to teach him customer service.
Charlie-N- CeliaAnn
Online order cancelled and money wasn't returned for 24 hours.. then I wasn't able to use the coupon/discount I did when I ordered online making our food much more than expected after I had to order it all over again
mattea miles
The worst experience ever I will never give them my business accidentally made a mobile order to this store and meant for it to go to Winfield they refused to refund my money and told me I’d have to drive over 30 mins for my sandwich instead of refunding the money I will be contacting cooperate ASAP!
Atmosphere: 1
Food: 1
Service: 1
Corey Harrington
We came in at 4:30 on Friday Aug 9 , the guy making our sandwiches his name is Zack was just plain rude to us for no reason. I dont know what this dudes problem is but if he hates working here so much he ought to just find another job because it was ridiculous
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Vitamin Water xxx
Abbotts Superflow
80% of the time the bread is stale. The bread been horrible for years . The only reason I started eating subway again was because of the app were you can pre-order. But it’s not worth it if you’re gonna get stale bread, most of the time.
Atmosphere: 4
Food: 1
Service: 4
Recommended dishes: Cold Cut Combo
Krystal Nolen
I went into subway in double springs on March 25 ordered 3 orders with 2 subs on each order I waited a little at the end when they gave me my food the girl that says that she is the manager in front of everybody told me if I order again I was to call before because I threw them behind and I told them they shouldn’t talk to me like that and she repeated that when the place had a lot of people in there I spent over 100 dollars to be treated like that and then I call to find out who the district manager and they won’t give it to me she needs to have to be responsible for her talking to a customer like that but subway makes it where they can do it without getting into any trouble I will be researching into finding who I have to talk to
Tommy Estes
Loved the Outlaw sub!
Atmosphere: 5
Food: 5
Service: 5
Paula Gable
Kelsie and Abi always are on top of things! They are fast, kind and always working hard!!!! Keep these girls! They are awesome!
Atmosphere: 5
Food: 5
Service: 5
Chad Phillips (Dusk)
The ladies that work there are always smiling and doing the best job they can.
Great little sandwich shop. The new menu is great! I enjoyed eating there with my grandson. They were very busy for a tiny little town.
Atmosphere: 5
Food: 5
Service: 5
Blake Turner
I have been in this subway multiple times 20-30 minutes before closing time. Every time the same girl in there will limit what you can order because it’s “too close to closing time”. My son who will only eat pizza, pizza being the easiest thing to make there, well obviously you can’t order a pizza in the entire last hour of business hours it seems. Tonight I went in there 15 minutes before closing time and was refused service because they were “closed”. Even tho the sign said open and there was a lady that walked in right before me and they took her order. I told her subway doesn’t close until 8 and it’s 7:45. I was told there clock says 8 and I need to set my clock to their time. I will not be back to this subway because of this one particular worker.
I ordered online using coupons and received a call saying they were out of meatballs and he could refund my money when I got there and I could order something else but wouldn’t be able to receive same price as my coupons which was any two footlongs for 1299. Told me he couldn’t fix it so I d be better off going somewhere else. Which is ridiculous! He couldn’t just make me a different sandwich to make up for them not having what was on menu cause it would mess up inventory so he just cancelled my order. This is no way to run a business. This happened around 730 Friday Jan 17. No sure what his name was but it was a male I talked to. Management needs to teach him customer service.
Online order cancelled and money wasn't returned for 24 hours.. then I wasn't able to use the coupon/discount I did when I ordered online making our food much more than expected after I had to order it all over again
The worst experience ever I will never give them my business accidentally made a mobile order to this store and meant for it to go to Winfield they refused to refund my money and told me I’d have to drive over 30 mins for my sandwich instead of refunding the money I will be contacting cooperate ASAP!
Atmosphere: 1
Food: 1
Service: 1
We came in at 4:30 on Friday Aug 9 , the guy making our sandwiches his name is Zack was just plain rude to us for no reason. I dont know what this dudes problem is but if he hates working here so much he ought to just find another job because it was ridiculous
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Vitamin Water xxx
80% of the time the bread is stale. The bread been horrible for years . The only reason I started eating subway again was because of the app were you can pre-order. But it’s not worth it if you’re gonna get stale bread, most of the time.
Atmosphere: 4
Food: 1
Service: 4
Recommended dishes: Cold Cut Combo
I went into subway in double springs on March 25 ordered 3 orders with 2 subs on each order I waited a little at the end when they gave me my food the girl that says that she is the manager in front of everybody told me if I order again I was to call before because I threw them behind and I told them they shouldn’t talk to me like that and she repeated that when the place had a lot of people in there I spent over 100 dollars to be treated like that and then I call to find out who the district manager and they won’t give it to me she needs to have to be responsible for her talking to a customer like that but subway makes it where they can do it without getting into any trouble I will be researching into finding who I have to talk to
Loved the Outlaw sub!
Atmosphere: 5
Food: 5
Service: 5
Kelsie and Abi always are on top of things! They are fast, kind and always working hard!!!! Keep these girls! They are awesome!
Atmosphere: 5
Food: 5
Service: 5
The ladies that work there are always smiling and doing the best job they can.
Atmosphere: 5
Food: 5
Service: 5
Very fast service
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Fresh bread, fresh meats and veggies. They made everything we ask for perfect and I couldn't have made it better myself.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Subway Club, Grilled Chicken
Marvelous toasted subs!
Parking: Great.
Wheelchair accessibility: Adequate.
Great subs made the way you want it
Atmosphere: 5
Food: 5
Service: 5
Great little sandwich shop. The new menu is great! I enjoyed eating there with my grandson. They were very busy for a tiny little town.
Atmosphere: 5
Food: 5
Service: 5
I have been in this subway multiple times 20-30 minutes before closing time. Every time the same girl in there will limit what you can order because it’s “too close to closing time”. My son who will only eat pizza, pizza being the easiest thing to make there, well obviously you can’t order a pizza in the entire last hour of business hours it seems. Tonight I went in there 15 minutes before closing time and was refused service because they were “closed”. Even tho the sign said open and there was a lady that walked in right before me and they took her order. I told her subway doesn’t close until 8 and it’s 7:45. I was told there clock says 8 and I need to set my clock to their time. I will not be back to this subway because of this one particular worker.
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