Dairy Queen

650 Claxton Ave, Elba
(334) 897-5188

Recent Reviews

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Kadence Hall

very slow

Atmosphere: 3

Food: 3

Service: 1

G B

I went to pick up food pretty close to closing and they still took my order and food was very fresh. The customer service was great

Atmosphere: 5

Food: 5

Service: 5

Morgan Morgan

Worst costomer service! I ordered a smal strawberry Sunday and there was a tint amount in the cup, I decided wow this was $4.50 I want the cup filled up, it was really far below the line, the man put another small spec of ice cream on top, never spoke a word to me and I should have thrown it at them and demanded my money back. I was very upset and I will not be going back, fries were cold and soggy and the burger was also cold and hard.

Atmosphere: 1

Food: 1

Service: 1

Natasha Moczarnik

I’m not sure who owns this in this small town of Elba, but the Indian guy that works there makes everything he touches smell like Indian food or whatever it is that creates that Indian smell. So when I’m about ready to eat my food and enjoy my shake, that’s all I smell is Indian odor or whatever it is and that is NOT appealing or appetizing to say the least. I don’t know if he even washes his hands but something needs to be done because it’s gross

Atmosphere: 2

Food: 1

Service: 2

S n

I bought a DQ cake and it definitely wasn't like any I have bought at other locations, see pictures. The chocolate layer was just a little chocolate, no crunchy cookie part and only a very thin layer of the fudge.. I reached out and they said they make their own cakes and they would tell the person who makes the cakes about it. I also called corporate, which all DQ are franchise owned so there isn't a lot they can do. They did contact the Elba DQ and I was supposed to be contacted but never was. I hate to pay this much and it isn't up to DQ standards. It was my husband's birthday so I couldn't just return it after we cut into it. The manager should have at least called me and talked to me about it.

Edit: I have already contacted corporate and filled out the form and was told the owner would contact me but they have not. I am very disappointed in this whole thing.

Food: 1

Edith Corley

There is Always an unusually long wait, even during slow times. The staff is always friendly.

Atmosphere: 2

Food: 3

Service: 4

Recommended dishes: Original Cheeseburger Signature Stackburger

Colt stuckey

I would definitely recommend it to the nice staff that understands the food is so good the main thing is the milkshakes are so

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Reese's Peanut Butter Cup Blizzard Treat, Chili Cheese Dog, Caramel Fudge Cheesecake Blizzard Treat, Hot Dog, Chicken Strip Baskets, Side of Onion Rings, Bacon Two Cheese Deluxe Signature Stackburger Combo, Chicken Strips, Two Cheese Deluxe Signature Stackburger, Classic Hot Dog

Jaxson Miller

Always great shakes! Chicken tenders, chilidog, and popcorn shrimp are all yummy too! Customer service great too.

Atmosphere: 5

Food: 5

Service: 5

Michael Driggers (FreeBird57)

I used the drive thru and ordered a cheeseburger and fries. The meat was tough as beef jerky and the fries were also.

Food: 1

Service: 5

Victoria Soules

Can't go inside so there is

Food: 3

Service: 5

Backwoods Country Boy

The ice cream is terrific and you got to love them footlong hot dogs

Atmosphere: 5

Food: 5

Service: 5

Kimmy Jordan

Great food and amazing service. Entire staff was great and Curtis went above and beyond to make sure everything was excellent for my kids and I. We will definitely be back.

Atmosphere: 5

Food: 5

Service: 5

Kimmy Jordan

Curtis was amazing, my kids and I really appreciate the hospitality!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: It's all great

David Green

Do you have 45 minutes to wait in line at the drive thru? Then this place is great. Seriously, I've waited in line 45 minutes in the drive thru. Once you actually get your order, the food is perfectly fine and the service is friendly, but that wait! If they would hire some more people and open the dining room (still closed from COVID, I guess?) it would probably make a huge difference.

Atmosphere: 2

Food: 5

Service: 3

Drew Mack

It takes forever! It literally took 45 minutes for 1 car in front of me to get food and me to get ice cream. It is ridiculous.

Atmosphere: 2

Food: 5

Service: 1

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