Love it the cashier and all the employees were super nice and helpful the food was great
Atmosphere: 5
Food: 5
Service: 5
Suzanne Case
had a doordash order and it doesn't provide an area to make it say that I wanted all the toppings for the baked potato on the side tried calling nine times lady had an attitude said I need to make it in the comments well all they did was take the blob of cheese and baxon on the side that is the worsr cusromer service i have ever had I will never order from them again
Atmosphere: 1
Food: 1
Service: 1
WACKIEST CRAZY8
Great Customer service & food starts
Atmosphere: 5
Food: 5
Service: 5
Laird Culver
What a difference the right crew makes. From the moment we walked into our local Captain D's, we noticed the change. We were greeted immediately and the cashier was very friendly and helpful. After we received our food the manager who had been on break came by to ask if we needed anything. The restaurant was cleaner than the last time we visited several months ago. The food was prepared well and tasted great. Whatever happened, keep up the improvements.
Atmosphere: 4
Food: 4
Service: 5
LaTasha Evans
Visiting from out of town today and experienced the most unprofessional manager/cook. Received a baked fish combo with less rice. I could see the bottom of the plate. If Captain Ds is doing portion control maybe resize your plates, because a 10 dollar meal doesn't require me to see the bottom of the plate. But let's get past the portion control. Let's talk about about the ghetto, unprofessional individual yelling from the back with an attitude and tone about your portion sizes. The professional cashier and I had already established that I would get a refund. But Miss Attitude in the back proceeds to yell and go on and on about that's the portion and if I wanted more I would have to pay and blah blah. Just mouthing off unprofessional is definitely a character flaw. Maybe she was mad I requested a refund and she made a halfway meal that was then going in the trash. No wonder there wasn't a line in drive thru small portions and high prices equals going out of business. And based on the employee attitude and unprofessional communication skills, you lost money. My advice would be to find a better manager for this location with less attitude and better customer service. She also may want to watch who and how she talks to people. Etiquette school may do her some good.
Atmosphere: 1
Food: 1
Service: 1
Tammy Luther
The employees were very polite, and I received my food quickly, and it was hot! I would recommend it!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coleslaw, Fish Dinner, Fried Okra, Southern Style Fish Meal, Fried Shrimp
Tim Daniels
Our food was hot and delicious, service was very courteous and very attentive. I ordered the deluxe seafood platter, my wife got fish and chicken. Staff deserves big congrats.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fish Dinner
Lynn Leonard
When your waitress is serving food and has hair hanging in her face I think a hair net should be worn. The portion sizes have decreased so alot of changes should occur.
Atmosphere: 3
Food: 2
Service: 2
Recommended dishes: French Fries, Coleslaw, Fish Dinner
Angela McBroom
The fried food was old and hard and if the oil has been changed less than 7 - 10 days ago, I will kiss your behind. NEVER have I had anything so awful. My dog turned it down. It was too far to drive back and I was too mad to voice my ire and disappointment. Never again and word of mouth can really damage .
I order a 5.99 deal I get it there hardly no food 4 French fries and food was cold
Atmosphere: 2
Food: 1
Service: 1
Roy Lindsey
Service was very slow, my wife and I were the only people in the store. I didn't see any reason for being slow.. my friends all know how slow they are... I noticed that the ceiling was leaking and had black mold on the ceiling tiles....
Atmosphere: 1
Food: 4
Service: 2
Joe McKinney
Literally the best place for fish in the Enterprise area and the coleslaw is the best
Fish was dry
Atmosphere: 5
Food: 4
Service: 5
Love it the cashier and all the employees were super nice and helpful the food was great
Atmosphere: 5
Food: 5
Service: 5
had a doordash order and it doesn't provide an area to make it say that I wanted all the toppings for the baked potato on the side tried calling nine times lady had an attitude said I need to make it in the comments well all they did was take the blob of cheese and baxon on the side that is the worsr cusromer service i have ever had I will never order from them again
Atmosphere: 1
Food: 1
Service: 1
Great Customer service & food starts
Atmosphere: 5
Food: 5
Service: 5
What a difference the right crew makes. From the moment we walked into our local Captain D's, we noticed the change. We were greeted immediately and the cashier was very friendly and helpful. After we received our food the manager who had been on break came by to ask if we needed anything. The restaurant was cleaner than the last time we visited several months ago. The food was prepared well and tasted great. Whatever happened, keep up the improvements.
Atmosphere: 4
Food: 4
Service: 5
Visiting from out of town today and experienced the most unprofessional manager/cook. Received a baked fish combo with less rice. I could see the bottom of the plate. If Captain Ds is doing portion control maybe resize your plates, because a 10 dollar meal doesn't require me to see the bottom of the plate. But let's get past the portion control. Let's talk about about the ghetto, unprofessional individual yelling from the back with an attitude and tone about your portion sizes. The professional cashier and I had already established that I would get a refund. But Miss Attitude in the back proceeds to yell and go on and on about that's the portion and if I wanted more I would have to pay and blah blah. Just mouthing off unprofessional is definitely a character flaw. Maybe she was mad I requested a refund and she made a halfway meal that was then going in the trash. No wonder there wasn't a line in drive thru small portions and high prices equals going out of business. And based on the employee attitude and unprofessional communication skills, you lost money. My advice would be to find a better manager for this location with less attitude and better customer service. She also may want to watch who and how she talks to people. Etiquette school may do her some good.
Atmosphere: 1
Food: 1
Service: 1
The employees were very polite, and I received my food quickly, and it was hot! I would recommend it!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coleslaw, Fish Dinner, Fried Okra, Southern Style Fish Meal, Fried Shrimp
Our food was hot and delicious, service was very courteous and very attentive. I ordered the deluxe seafood platter, my wife got fish and chicken. Staff deserves big congrats.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fish Dinner
When your waitress is serving food and has hair hanging in her face I think a hair net should be worn. The portion sizes have decreased so alot of changes should occur.
Atmosphere: 3
Food: 2
Service: 2
Recommended dishes: French Fries, Coleslaw, Fish Dinner
The fried food was old and hard and if the oil has been changed less than 7 - 10 days ago, I will kiss your behind. NEVER have I had anything so awful. My dog turned it down. It was too far to drive back and I was too mad to voice my ire and disappointment. Never again and word of mouth can really damage .
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Coleslaw
Restaurantji Recommends
Drive thru
Food: 3
Service: 4
I order a 5.99 deal I get it there hardly no food 4 French fries and food was cold
Atmosphere: 2
Food: 1
Service: 1
Service was very slow, my wife and I were the only people in the store. I didn't see any reason for being slow.. my friends all know how slow they are... I noticed that the ceiling was leaking and had black mold on the ceiling tiles....
Atmosphere: 1
Food: 4
Service: 2
Literally the best place for fish in the Enterprise area and the coleslaw is the best
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Lobster Rolls, Fried Shrimp, Loaded Baked Potato, Add 2 Crab Shells, Coleslaw, Fish Dinner, Funnel Cake Stix, Classic Cheesecake
Not that clean teens are alittle rude when I called but it was ok food was good
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