Church's Texas Chicken

Horrible.

Atmosphere: 1

Food: 1

Service: 1

This location is horrible!! I ordered through Uber Eats and the place had no cole slaw. They said it would take an hour to make. 🙄 They had no 1/2 gallon sweet tea . No lids for the drinks. I will never order from this place again and would give 0 stars if I could. Thank you to my driver who picked up lids at another location. Bless his heart.

Food: 1

There were literal roaches. Never eating here.

Atmosphere: 1

Food: 1

Service: 1

The service is so slow we need to wait in the parking lot many time for the order 🥴

Atmosphere: 4

Food: 3

Service: 2

I ordered the four piece combo mixed and was told that they didn't have any white meat after already paying and waiting for about 8 minutes at the window so, I had to settle for dark pieces only. They did offer to replace the non-existent white meat initially ordered with chicken tenders but obviously, that's not the same thing. I also ordered the fries because I don't ever recall tasting churches fries (I haven't been in over 15 years) but, they didn't have them available either so, I opted for okra instead.
The food I did get was good but I'm starting to see a trend where many restaurants I visited between Enterprise and Dothan just don't have basic menu item staples. Almost like they don't align their restock orders according to sale projections. It's pretty disappointing. I don't ask for much but, I would think a free menu item or a discount for the inconvenience would be offered. I didn't ask so, no complaints but, to me, that's basic customer service. Here and now is not the best forum to discuss that but, It's pretty disappointed to see it so often.

So, this is another time my order is not right. I ordered coleslaw and Mac n cheese, instead I got 2 macncheese, no coleslaw. 😒 And the chicken was not fresh, it was old reheated chicken with no taste, just blah. $50 should have at least got me fresh chicken, we were very disappointed with this meal.

This was my first time trying Church's and it was a terrible experience. I ordered on doordash and my driver calls and tells me they have no French fries at all and I have to pick a different side so I do. I finally get my order at my home and the tenders were not all that crispy and I was missing my Mac and cheese that was for my daughter. I'd actually put zero stars if I could. I will definitely not be ordering from here again.

Food: 1

The doors were locked due to short staff. The drive through speaker was broke so we had to wait to order from the pay/pickup window. Otherwise, the food was fresh, hot, and tasted really Good. The customer service at the window was Great! The Ladies were as efficient as they could be. I'd return. Hopefully, they'll get those issues resolved. :)

Atmosphere: 2

Food: 5

Service: 5

Recommended dishes: Fried Chicken

Gizzard great taste but hard!

Atmosphere: 4

Food: 4

Service: 4

Orders take a long time, the service is very slow, they barely serve you, I hope they improve

Fresh, Fresh, Fresh food. Sooooo good, with pretty fast service.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fried Okra

Decent people, just slow service. Seem to be always waiting on chicken in the fryer. They make Popeyes seem like a NASCAR pit stop.

Atmosphere: 4

Food: 4

Service: 4

Working night shift, asked my girlfriend to grab food and I haven’t had churches in year probably should’ve never went back.. nasty, greasy, mess no more churches chicken for me??‍♂️

Atmosphere: 1

Food: 1

Service: 2

Chicken was very crispy & most white meat !!

Atmosphere: 4

Food: 4

Service: 4

Food was delicious and excellent service

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fries, Mashed Potatoes