Wendy's
1002 Fort, Rucker Blvd, Enterprise
(334) 347-7056
Recent Reviews
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Let's just say we were the only customers in the lobby waiting to order. Needless to say we waited about 15 min and NO ONE came to take our order so we left.
Atmosphere: 1
Food: 1
Service: 1
The clerk, a middle aged woman, made us wait over 10 minutes to get our order because she was making a pick up order! She was extremely slow, very disorganized & kept going back and forth looking for the same things, kept forgetting what she had done or had looked there already. Another employee had to tell her more than once not to make us wait like that yet she still kept going on the pick up order. Never greeted is when we came in, just kept working on the pick up order! There was only one other person in the entire lobby, sitting at a table. The restaurant was hot! I won't be back to this location.
Atmosphere: 5
Food: 5
Service: 1
Let me say, if I could give a zero-star rating, I would. Wendy’s has been declining in quality, and it’s always been a disappointing experience. It’s rare to get good-prepared food here, and I’ve come to the conclusion that they don’t care about the quality of their food. From sloppy burgers to a young girl through the window having a disgusting attitude and passing it out to the others, it’s clear that they don’t care about their customers. My daughter walked in one day and asked for a water cup. A young Hispanic boy was getting yelled at by the manager for ice because he had to take orders in the front. The environment is so disgusting that it can definitely make the food worse. If you don’t want to read all of this, basically, they don’t care about their attitudes, service, atmosphere, or food. It seems like they do the bare minimum to keep it clean.
Atmosphere: 1
Food: 1
Service: 1
Rating is for this location and not Wendy’s as a whole.
Every time I come here the service is god awful.
The inside of the restaurant is a mix up sticky and slippery floors.
The food always takes much longer than expected to be served.
The staff mess up the orders every time I’ve ordered here no matter how many time you repeat it to them.
Just go eat anywhere else
Atmosphere: 1
Food: 3
Service: 1
Ordered inside, waited ages for my to-go order. Approx 20 minutes. I feel the only reason I got my order at all is because the group after me demanded a refund and alerted the manager on duty of the fact I had been waiting. My meal was essentially an overcooked/burnt chicken sandwich which was inedible.
Floors are extremely sticky which I am assuming is from inaccurate use of their chemicals. Please check- you probably need to rinse the cleaner with warm water!
Lastly, AC? It was a sauna! Workers probably are dying in the back because I was sweating in the dining room.
I won't be back.
Atmosphere: 1
Food: 1
Service: 1
Worst Meal Ever our food wasn't even made right don't know if we will ever eat here again.
STAY AWAY U'VE BEEN WARNED ⚠️
Atmosphere: 1
Food: 1
Service: 1
This restaurant was a huge disappointment. Despite placing my order ahead of time, I waited a frustrating 28 minutes while DoorDash orders that came in after mine were prioritized and filled.
When I finally received my food, all three orders of fries were cold, even though I witnessed staff drop fresh batches of fries twice while I waited. While the burgers were warm, the cold fries really detracted from the meal.
To top it all off, the men's bathroom had a broken soap dispenser. This is concerning, as it makes it difficult for employees to properly wash their hands, raising serious questions about the sanitation of the environment. I definitely won't be returning.
Atmosphere: 2
Food: 1
Service: 1
Burnt the burger. Didn’t cook the fries and the staff is racist to Asians.
Atmosphere: 1
Food: 1
Service: 1
Nothing special.. Wasn't busy when we was there.. So it was nice and peaceful..Food was great.. I love Wendys
Atmosphere: 5
Food: 5
Service: 5
I door dashed my food and my DoorDash came in time and didn’t take long to come, my food was extremely cold and the meet was black !!!!!!!!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
fast food my ahh this place slower than a fuh i been here 30 minutes
The breakfast here is actually really good. The French toast sticks were fresh and the breakfast baconator is the best fast food breakfast sandwich you can get. The only issue was that the order took a very long time to come out, even though I pre-ordered through the app before arriving.
Atmosphere: 4
Food: 4
Service: 2
Would give zero stars if I could.
Atmosphere: 1
Food: 1
Service: 1
girl at the front counter has a bad attitude problem. 😕
Atmosphere: 1
Service: 1
Im guessing finding anyone these days that actually gives a shit about their job is hard ... but to accumulate as many people that just dont care as this store is truly an art.
Atmosphere: 1
Food: 1
Service: 1
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