Sweet as they can be but it took THIRTY MINUTES to get through the drive thru . Not worth it.
Service: 1
Kristi Sanford
I love Jacks! Their burgers are delicious and their fries with come back sauce is delicious! The chocolate milkshake was absolutely worth the trip. They're a little pricey but worth it. You just can't beat fries and a shake!
Atmosphere: 4
Food: 4
Service: 3
Rita Haney
Very good food thank yall the chicken was hot and the biscuit was good
Atmosphere: 5
Food: 5
Service: 5
Eric Shaffer
The workers are nice but the cashier kept messing up orders, which slowed down the whole process.
Atmosphere: 4
Food: 4
Service: 3
Grady Deloach
Got the double big jack looked more like a kids hamburger smashed together very disappointed, of course doesn’t look like the picture. They never do but at least they should’ve taken some pride in what they do being that it was a special order. I didn’t expect it to be flat.
Atmosphere: 5
Food: 1
Service: 2
Just a Reviewer
Ordered some chicken tenders and my stomach hasn’t been the same since.
Atmosphere: 4
Food: 1
Service: 4
Jimbo Flexa
Ordered # 2 Bacon Burger. No bacon, fries cold Sad excuse
Food: 1
fireflyva100
Food is either great or lousy depending on staff- very inconsistent
Atmosphere: 3
Food: 3
Service: 3
Shirley Edgil
My. Great granddaughter and myself were waiting to order and we stood there 10 or 15 minutes and still didn't get our order taken it was at breakfast time. I told my great granddaughter that we were just going to leave because the person taking the orders didn't ever look our way.
Atmosphere: 1
Food: 1
Service: 1
Michael Lee
I went through and got me a chicken biscuit. First off I use their app religiously because they have some awesome rewards that will save you money plus earn money towards some awesome rewards and it doesn't take long. Food is always great quality and served in a timely manner. Customer service has always been better during breakfast and lunch. My opinion on that is age difference. You're gonna have more highschool age kids in the evening. But even then it's not bad. I will say I ate a burger from there and it was the first time in my 39 years of eating a fast food burger and it was actually amazing. I was told by multiple people that I picked the right one for my first time fast food burger and they were right I chose right. I've ha wed another since then and it was just as good. Just bun, meat, tomato, lettuce and ketchup. I would have choose cheese but I don't do American on any sandwich. If you had some mozzarella or swiss throw on there, well y'all would have a hard time keeping me away
Kid-friendliness: They have a nice outdoor kids play area. It's fenced in so they can't run off. and they're are huge glass windows so you have your eyes on them at all times if Joe's be.
Wheelchair accessibility: It is very wheel chair accessible and I had no issues getting around inside when I had to be in a wheel chair for two months before my back surgery. And hopefully all won't have any now that my cancer has hopefully temporarily forced me back into one.
Staff is very friendly and efficient. This location was clean and well run
Atmosphere: 4
Food: 4
Service: 5
dmec c
Staff was friendly and professional. Like that WiFi is available for the public.
Atmosphere: 4
Food: 4
Service: 5
Dakota Glasgow
Not too bad but you get what you pay for friend .
Atmosphere: 3
Food: 3
Service: 4
Carla Eaton
If you want what you pay for and enjoyable experience go see the wonderful people at Jack's in Fayette!! First ones to get my order perfect! The lady that waited on me was very nice!
Atmosphere: 3
Food: 2
Service: 3
Smile O
On April 30, 2024 a little after 2:30pm . I drove to the drive through to get me a VANILLA Milkshake. When I received it , it had black particles in it. After I knocked on the window several times the young lady acted like she didn’t hear me. I laid on my horn until I got her attention. I asked her what was the black stuff in my milkshake. She gave it back to the person who made it and she said OH it’s just cookies and cream that I had made before hers. She looking at me and I had an ugly face and the other just hand it back to me like Oh well. If I wanted a Cookie and Cream milkshake I would have ordered one. I asked for VANILLA!!!! Vanilla is plain white!!! She should have fixed me another one and because I wasn’t in the mood to be bothered with either. I drove off. Who want something they didn’t order and who wants to inhale something that they don’t want????
Sweet as they can be but it took THIRTY MINUTES to get through the drive thru . Not worth it.
Service: 1
I love Jacks! Their burgers are delicious and their fries with come back sauce is delicious! The chocolate milkshake was absolutely worth the trip. They're a little pricey but worth it. You just can't beat fries and a shake!
Atmosphere: 4
Food: 4
Service: 3
Very good food thank yall the chicken was hot and the biscuit was good
Atmosphere: 5
Food: 5
Service: 5
The workers are nice but the cashier kept messing up orders, which slowed down the whole process.
Atmosphere: 4
Food: 4
Service: 3
Got the double big jack looked more like a kids hamburger smashed together very disappointed, of course doesn’t look like the picture. They never do but at least they should’ve taken some pride in what they do being that it was a special order. I didn’t expect it to be flat.
Atmosphere: 5
Food: 1
Service: 2
Ordered some chicken tenders and my stomach hasn’t been the same since.
Atmosphere: 4
Food: 1
Service: 4
Ordered # 2 Bacon Burger. No bacon, fries cold
Sad excuse
Food: 1
Food is either great or lousy depending on staff- very inconsistent
Atmosphere: 3
Food: 3
Service: 3
My. Great granddaughter and myself were waiting to order and we stood there 10 or 15 minutes and still didn't get our order taken it was at breakfast time. I told my great granddaughter that we were just going to leave because the person taking the orders didn't ever look our way.
Atmosphere: 1
Food: 1
Service: 1
I went through and got me a chicken biscuit. First off I use their app religiously because they have some awesome rewards that will save you money plus earn money towards some awesome rewards and it doesn't take long. Food is always great quality and served in a timely manner. Customer service has always been better during breakfast and lunch. My opinion on that is age difference. You're gonna have more highschool age kids in the evening. But even then it's not bad. I will say I ate a burger from there and it was the first time in my 39 years of eating a fast food burger and it was actually amazing. I was told by multiple people that I picked the right one for my first time fast food burger and they were right I chose right. I've ha wed another since then and it was just as good. Just bun, meat, tomato, lettuce and ketchup. I would have choose cheese but I don't do American on any sandwich. If you had some mozzarella or swiss throw on there, well y'all would have a hard time keeping me away
Kid-friendliness: They have a nice outdoor kids play area. It's fenced in so they can't run off. and they're are huge glass windows so you have your eyes on them at all times if Joe's be.
Wheelchair accessibility: It is very wheel chair accessible and I had no issues getting around inside when I had to be in a wheel chair for two months before my back surgery. And hopefully all won't have any now that my cancer has hopefully temporarily forced me back into one.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger
Restaurantji Recommends
Staff is very friendly and efficient. This location was clean and well run
Atmosphere: 4
Food: 4
Service: 5
Staff was friendly and professional. Like that WiFi is available for the public.
Atmosphere: 4
Food: 4
Service: 5
Not too bad but you get what you pay for friend .
Atmosphere: 3
Food: 3
Service: 4
If you want what you pay for and enjoyable experience go see the wonderful people at Jack's in Fayette!! First ones to get my order perfect! The lady that waited on me was very nice!
Atmosphere: 3
Food: 2
Service: 3
On April 30, 2024 a little after 2:30pm . I drove to the drive through to get me a VANILLA Milkshake. When I received it , it had black particles in it. After I knocked on the window several times the young lady acted like she didn’t hear me. I laid on my horn until I got her attention. I asked her what was the black stuff in my milkshake. She gave it back to the person who made it and she said OH it’s just cookies and cream that I had made before hers. She looking at me and I had an ugly face and the other just hand it back to me like Oh well. If I wanted a Cookie and Cream milkshake I would have ordered one. I asked for VANILLA!!!! Vanilla is plain white!!! She should have fixed me another one and because I wasn’t in the mood to be bothered with either. I drove off. Who want something they didn’t order and who wants to inhale something that they don’t want????
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