Never again...made an order inside was told it would be 5 minutes. After a 12 minute wait was told another 5 minutes because they just dropped more fish. No other orders in lobby waiting...except people waiting to order. Drive thru orders were going out like crazy. They are more concerned with drive through than the lobby! Don't waste your time...go across the street to Culvers and get the service you deserve...the fish is better anyway!
Service: 1
Kay Hollis
I picked up Thur drive Thur and the potato was rotten. I called and was informed by Manager that see is not allowed to touch food . Well that's fine but is she not allowed to look at the potato and see it rotten
Atmosphere: 5
Food: 2
Service: 2
donaldo willy
Terrible service and terrible food… will not be eating here again. I don’t ever give bad reviews, but it was deserved.
Atmosphere: 1
Food: 1
Service: 1
T Johnson
Tried to order here, person said wait a minute, never came back. Helped car in second line that showed up 5 minutes after us.
Atmosphere: 1
Food: 1
Service: 1
Cindy Osburn
Horrible all the way around! Drive through backed up bad. Waited 30 min in drive through for them to bring out one small order. Called inside to see what the hold up was and was told they had 3 family meals that had just come through they had to get out first and the store wasn’t even busy. Only 2 cars in parking lot at the time
Atmosphere: 1
Food: 1
Service: 1
Dale Davis
Waited in drive thru line 20mins. When I ask for our food she said it was coming out now. It’s didn’t come then it was 10mins later. I ask for my money back 3 time was denied MY money each time. This place has always been terrible since the first minute it open.
Atmosphere: 1
Food: 1
Service: 1
Pam Blauner
We loved the fried fish in 2 senior menu meals. Very fresh. We will be back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fish and Fries
Captain Rex Studios
1st time here.
I would Definitely recommend it!
Atmosphere: 5
Service: 5
Julia Marquez
First time here. I got a kids meal: popcorn shrimp and fries, which were ok, I would've expected more fries than what they actually gave, I've attached a pic. The second plate I got was the butterfly shrimp with hushpuppies and fries: the shrimp were super good, hushpuppies were alright, fries were alright. I went through the drive thru, paid, got a bag to realize it was the wrong order. I went back, and then had to make sure I got my full correct order as the employee was still forgetting to give me the rest of my order. So just double check your order before leaving! The employees weren't rude or anything so that helps.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: French Fries
David Pinkston
Tanya was so nice, they were busy and she was handling it like a champ. Food was awesome and the prices surprisingly fair. Pleasantly surprised
Used to live in Ms but moved back to Buffalo NY. Now the closest place to go for Captain D"s is in W. Virginia. Buffalo has NO fast food fish restaurants. PLEASE..someone open one here!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fish & Fries, Mac & Cheese, Coleslaw
Gary Stepanian
Our 1st visit, and we loved it for many reasons, but, most of all, the great food! The menu had everything...clams, shrimp, 2 piece fish sandwiches, and great fries. Honestly, the prices were amazingly low, especially the add-ons. WE WILL BE GOING BACK SOON!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Giant Fish Sandwich, Giant Fish Sandwich Combo
Cindy Jones
It was a pleasant experience. I had the Salmon n Shrimp skewer with lemon pepper. It was a little heavy on the pepper, so next time, hold the pepper. Other than that, I'm sure I'll be back.
Kid-friendliness: Kids get more options than just chicken.
Atmosphere: 5
Food: 4
Service: 5
me to you (M)
This is the first time eating at Captain D's. They have a Senior Menu which is unusual for a lot of restuarants. The service was right to each customer's table. No calling or yelling out a name or number. I had the fish and shrimp although I should not, and have not, eaten shrimp for many years because of high cholesterol. Maybe 4 little shrimp will not raise my cholesterol too high. The french fries were very good. I had corn and have not eaten corn in many years. Corn is fattening. This corn was on the cob, soggy, and maybe over-cooked. I remember how corn should look and taste although it has been many years. Corn should not be soggy, mushy, and taste as though it was boiled too long and allowed to sit in the water to become infused with water. It should be dry, crisp, firm, and just boiled with adding a little butter, salt, and maybe pepper or seasoning after removing it from the boiling water. Their boiled corn need some work. Stay with the french fries. Their fish was nice, crispy, and tasty. I hope it was not Swaii fish which is grown in sewerage ponds in Vietnam, processed, frozen, and shipped to American. The Vietamese must be having a big laugh over growing fish in their sewers and feeding them to Americans. The hush puppies tasted "off" and smelled weird. I wrapped those in a paper napkin to take home to the birds. Now I know not to order shrimp, corn, and decline hush puppies or take those to the birds. I can order catfish and french fries or baked potato. No problem there.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Three Piece Fish Dinner, Baked Potato, Loaded Baked Potato
Tiffany Vines
Rachel helped us tonight through the drive thru! She was awesome. My husband had never eaten at Captain Ds so he had a lot of questions. She was so patient and super sweet!
Never again...made an order inside was told it would be 5 minutes. After a 12 minute wait was told another 5 minutes because they just dropped more fish. No other orders in lobby waiting...except people waiting to order. Drive thru orders were going out like crazy. They are more concerned with drive through than the lobby! Don't waste your time...go across the street to Culvers and get the service you deserve...the fish is better anyway!
Service: 1
I picked up Thur drive Thur and the potato was rotten. I called and was informed by Manager that see is not allowed to touch food . Well that's fine but is she not allowed to look at the potato and see it rotten
Atmosphere: 5
Food: 2
Service: 2
Terrible service and terrible food… will not be eating here again. I don’t ever give bad reviews, but it was deserved.
Atmosphere: 1
Food: 1
Service: 1
Tried to order here, person said wait a minute, never came back. Helped car in second line that showed up 5 minutes after us.
Atmosphere: 1
Food: 1
Service: 1
Horrible all the way around! Drive through backed up bad. Waited 30 min in drive through for them to bring out one small order. Called inside to see what the hold up was and was told they had 3 family meals that had just come through they had to get out first and the store wasn’t even busy. Only 2 cars in parking lot at the time
Atmosphere: 1
Food: 1
Service: 1
Waited in drive thru line 20mins. When I ask for our food she said it was coming out now. It’s didn’t come then it was 10mins later. I ask for my money back 3 time was denied MY money each time. This place has always been terrible since the first minute it open.
Atmosphere: 1
Food: 1
Service: 1
We loved the fried fish in 2 senior menu meals. Very fresh. We will be back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fish and Fries
1st time here.
I would Definitely recommend it!
Atmosphere: 5
Service: 5
First time here. I got a kids meal: popcorn shrimp and fries, which were ok, I would've expected more fries than what they actually gave, I've attached a pic. The second plate I got was the butterfly shrimp with hushpuppies and fries: the shrimp were super good, hushpuppies were alright, fries were alright. I went through the drive thru, paid, got a bag to realize it was the wrong order. I went back, and then had to make sure I got my full correct order as the employee was still forgetting to give me the rest of my order. So just double check your order before leaving! The employees weren't rude or anything so that helps.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: French Fries
Tanya was so nice, they were busy and she was handling it like a champ. Food was awesome and the prices surprisingly fair. Pleasantly surprised
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Tender & Fish Combo
Restaurantji Recommends
Used to live in Ms but moved back to Buffalo NY. Now the closest place to go for Captain D"s is in W. Virginia. Buffalo has NO fast food fish restaurants. PLEASE..someone open one here!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fish & Fries, Mac & Cheese, Coleslaw
Our 1st visit, and we loved it for many reasons, but, most of all, the great food! The menu had everything...clams, shrimp, 2 piece fish sandwiches, and great fries. Honestly, the prices were amazingly low, especially the add-ons. WE WILL BE GOING BACK SOON!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Giant Fish Sandwich, Giant Fish Sandwich Combo
It was a pleasant experience. I had the Salmon n Shrimp skewer with lemon pepper. It was a little heavy on the pepper, so next time, hold the pepper. Other than that, I'm sure I'll be back.
Kid-friendliness: Kids get more options than just chicken.
Atmosphere: 5
Food: 4
Service: 5
This is the first time eating at Captain D's. They have a Senior Menu which is unusual for a lot of restuarants. The service was right to each customer's table. No calling or yelling out a name or number. I had the fish and shrimp although I should not, and have not, eaten shrimp for many years because of high cholesterol. Maybe 4 little shrimp will not raise my cholesterol too high. The french fries were very good. I had corn and have not eaten corn in many years. Corn is fattening. This corn was on the cob, soggy, and maybe over-cooked. I remember how corn should look and taste although it has been many years. Corn should not be soggy, mushy, and taste as though it was boiled too long and allowed to sit in the water to become infused with water. It should be dry, crisp, firm, and just boiled with adding a little butter, salt, and maybe pepper or seasoning after removing it from the boiling water. Their boiled corn need some work. Stay with the french fries. Their fish was nice, crispy, and tasty. I hope it was not Swaii fish which is grown in sewerage ponds in Vietnam, processed, frozen, and shipped to American. The Vietamese must be having a big laugh over growing fish in their sewers and feeding them to Americans. The hush puppies tasted "off" and smelled weird. I wrapped those in a paper napkin to take home to the birds. Now I know not to order shrimp, corn, and decline hush puppies or take those to the birds. I can order catfish and french fries or baked potato. No problem there.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Three Piece Fish Dinner, Baked Potato, Loaded Baked Potato
Rachel helped us tonight through the drive thru! She was awesome. My husband had never eaten at Captain Ds so he had a lot of questions. She was so patient and super sweet!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Three Piece Fish Dinner
Loading...