Was looking forward to getting a sub here and was not impressed by the way the manager Suzie speaks to her employees. Speaking down to your staff members is not what i would want for my restaurant, couldnt even finish my meal in house because she was being so nasty i just had to leave.
Atmosphere: 1
Food: 3
Service: 1
Mikel Nonya
Taste good but where is the rest of it.
Atmosphere: 5
Food: 1
Service: 5
Molly Broders
Took a really long time to fix two sandwiches without it being a busy time and then having a ton of staff
Atmosphere: 3
Food: 4
Service: 3
Japika Dacus
They definitely need customer service training…I ordered on Door Dash however the restaurant made my order wrong so I called the store and was told to come up there and get the correct sandwich and was told they was sorry for the inconvenience only to get to the store and the lady I spoke with on the phone acted as though she didn’t know what I was talking about and even accused me of coming up there last week doing the same thing. I’m looking at the manager like why would I come up here if she didn’t tell me to then the lady who I spoke with on the phone hands me my sandwich that she already had ready but denied telling me to come get it.
Dave Magee
Love that New York Steamer!
Food: 5
Service: 5
Robert Mcwilliams
Don't like eating lunch with a big hairy dog walking through
melody noles
Food was good but lacking something.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Hook Ladder Sub
liz
The bread was soggy, the meat was gross. Will not be ordering here again.
Atmosphere: 2
Food: 1
Service: 3
William Powell
Nice employees absolutely most disgusting Roast Beef sandwich I’ve ever had in my life.
Atmosphere: 1
Food: 1
Service: 5
Allison Maddox
This was an excellent firehouse and the fastest I've ever received my order at firehouse! Excellent job!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian on Wheat, Club on a Sub
Today got 2 subs for take out and when we got home noticed buns were close to the size of hotdog buns, so less food inside plus prices have increased. Payed more for less today. Unhappy!!!!
Sean Ham
Excellent sandwiches
Atmosphere: 4
Food: 5
Service: 5
Amelia Beadle
We love Firehouse Subs. Great selection and prices. Very friendly staff and clean stores. A portion of sales goes to first responders for much needed equipment.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Firehouse Steak Cheese Sub, Hook & Ladder Sub
Nellie Baughman
Love toasted sandwiches
Atmosphere: 4
Food: 5
Service: 5
My Linh Bushnell
Feedback was given, and I received a harassing phone call from floor manager Christina. It was a horrible experience with a terrible attitude. It was basically a call to say that I was wrong when I had proof of receipt. I would never recommend this place.
Was looking forward to getting a sub here and was not impressed by the way the manager Suzie speaks to her employees. Speaking down to your staff members is not what i would want for my restaurant, couldnt even finish my meal in house because she was being so nasty i just had to leave.
Atmosphere: 1
Food: 3
Service: 1
Taste good but where is the rest of it.
Atmosphere: 5
Food: 1
Service: 5
Took a really long time to fix two sandwiches without it being a busy time and then having a ton of staff
Atmosphere: 3
Food: 4
Service: 3
They definitely need customer service training…I ordered on Door Dash however the restaurant made my order wrong so I called the store and was told to come up there and get the correct sandwich and was told they was sorry for the inconvenience only to get to the store and the lady I spoke with on the phone acted as though she didn’t know what I was talking about and even accused me of coming up there last week doing the same thing. I’m looking at the manager like why would I come up here if she didn’t tell me to then the lady who I spoke with on the phone hands me my sandwich that she already had ready but denied telling me to come get it.
Love that New York Steamer!
Food: 5
Service: 5
Don't like eating lunch with a big hairy dog walking through
Food was good but lacking something.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Hook Ladder Sub
The bread was soggy, the meat was gross. Will not be ordering here again.
Atmosphere: 2
Food: 1
Service: 3
Nice employees absolutely most disgusting Roast Beef sandwich I’ve ever had in my life.
Atmosphere: 1
Food: 1
Service: 5
This was an excellent firehouse and the fastest I've ever received my order at firehouse! Excellent job!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian on Wheat, Club on a Sub
Restaurantji Recommends
Today got 2 subs for take out and when we got home noticed buns were close to the size of hotdog buns, so less food inside plus prices have increased. Payed more for less today. Unhappy!!!!
Excellent sandwiches
Atmosphere: 4
Food: 5
Service: 5
We love Firehouse Subs. Great selection and prices. Very friendly staff and clean stores. A portion of sales goes to first responders for much needed equipment.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Firehouse Steak Cheese Sub, Hook & Ladder Sub
Love toasted sandwiches
Atmosphere: 4
Food: 5
Service: 5
Feedback was given, and I received a harassing phone call from floor manager Christina. It was a horrible experience with a terrible attitude. It was basically a call to say that I was wrong when I had proof of receipt. I would never recommend this place.
Atmosphere: 1
Food: 1
Service: 1
Loading...