Krystal

2400 S McKenzie St, Foley
(251) 943-6101

Recent Reviews

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Catherine Byerly

Great friendly service. Told a funny story of an employee. Best fries from a Krystal’s ever. Well run place.

Atmosphere: 5

Food: 5

Service: 5

Arteria Moffett

Our Kids love it!

Atmosphere: 5

Food: 5

Service: 4

Ladybug

This is to the owner: if you're going to respond to my review and leave a link for me to get in touch with you, please make sure it works. Also,why give me a number to call if there's not anyone to talk to. So annoying to spend half an hour trying and nothing 🙄

UPDATE: After spending 20 minutes trying to get in touch with customer service (phone and online) I decided to come back this morning. I'm really bad about getting names but the manager that's worked on 11/25/25, didn't hesitate to remake my order. Keep in mind that I brought back 11 out of the 12 I ordered because they weren't edible. She asked to look at a couple of them and she was shocked so she took a picture of them. I'm changing my star review from 1 to 4. I will come here again.
Thank you so much morning crew on 11/25/2025🥰. If all stores ran their business the way these ladies do, life would be great 🤗

I ordered online in the parking lot and then went to the drive-thru so I could let them know that I wanted the onion's that the meat was cooked on to go on my sandwich. The women told me that he hadn't cooked them yet and she would let him know. I get to the window and within 3 minutes, she was bagging them up. As she handed me my order, she told me that he put what he had on the grill on my burgers.
She went on and on about how they wouldn't be hot if they didn't grill the onions under the patty. I thought I hit jackpot... Nope, I can't even eat them because of the taste of the dried up onions 🤢 Not only were they old, cold and brown onions stuck to the side of a few of them, she told me a bold face lie. All 12 of them were old including the buns. What a disgrace to the company and a Brand new store.

Atmosphere: 5

Food: 4

Service: 5

Kip Miller

Nov 13th, ordered 4 regular krystals and tots and a coke. Stupid me didn't check the bag. Fries and 3 krystals.

Lauren Bayton

Oh My God I Just Love Angeline She The Best!!!!

Atmosphere: 5

Food: 5

Service: 5

Vanessa Vance

Order 40$ worth of food and all the burgers eere flat and soggy and not fresh at all. Terrible food. And they just opened. Beey disappointed

Atmosphere: 1

Food: 1

Service: 1

Gail Sanchez

The food was good, but the cashier seemed unhappy. The new building and setup is nice.

Atmosphere: 4

Food: 5

Service: 4

Kimberly Russell

Ordered no mustard on the sandwiches and they were all full of mustard.🤢 the chili cheese fries were so salty my husband couldn't eat them. The girl who took our order was very nice. But not enough for 33.00 worth of unbeatable food.

Atmosphere: 4

Food: 1

Service: 4

Bill Cox

Quick in and out. Delicious Krystal burgers!!! Got a sack full, should've gotten two!

Food: 5

Service: 5

Christopher Jay Todd

Yummy yummy 😋

Darcy McKenzie

Food wasn't hot and burgers were smashed. Combos and deals $2-$3 higher than other Krystal locations. Not going to return.

Atmosphere: 1

Food: 2

Service: 1

Cody Wightman

Dont think this bread could get more wet. We had two of our four this wet and inedible. Trash and water hose all out everywhere. ;(

Atmosphere: 1

Food: 1

Service: 1

Towboat Foodie

Them wings good but they hot.

Atmosphere: 4

Food: 5

Service: 4

Olivia Tb

Terrible service. I don’t care I said what I said I asked if they could relay my food because drink was spilled all over it and they refused.

Service: 1

Darryl Ruth

Rude people burgers look the stepped on them . New building same third rate custom service.

Atmosphere: 1

Food: 1

Service: 1

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