Wetzel's Pretzels
2601 S McKenzie St #240, Foley
(251) 200-4235
Recent Reviews
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The young man at the register is very kind is helpful
Atmosphere: 5
Food: 5
Service: 5
Local here. First time visiting. Things advertised on the wall are not available. No one welcomes you in. You place your own order at the kiosk. One of the items we ordered wasn't avaliable. Wait time was about 15 minutes after ordering. I had to ask for a receipt. I don't like working at places that I don't actually work at. It's not good customer service, period. The pricing is also astronomical. This is a a tourist trap and a no go for us again.
Atmosphere: 2
Food: 4
Service: 2
Very friendly staff. The young girls are always cheerful and welcoming. Worth the 7-8 minute wait for fresh pretzels. The place is also very clean.
Atmosphere: 5
Food: 5
Service: 5
Food is great! Customer order took 7 to 10 Minutes. No problem there the only issue is, They don’t like to talk to you So customer service is bad. If they can be more energetic and interact with customers, this place can be a lot busier. Good luck guys!
Atmosphere: 3
Food: 4
Service: 1
We ordered two things and waited over 30 minutes for our food
Atmosphere: 2
Food: 4
Service: 1
Great customer service and the pretzels were made fresh! These are by far the best tasting pretzels I’ve had! We will be back!
Atmosphere: 5
Food: 5
Service: 5
Great customer service and great pretzels!!!!
Atmosphere: 5
Food: 5
Service: 5
I haven't even gotten to try the pretzels when I walked in. I said hello and the guy that was standing behind the counters. Just stared at me, didn't say hello, made me feel very uncomfortable.
Just staring at me, didn't say? How can I help you? And this lasted for about a good 5 solid minutes. Of just pure awkwardness where I didn't know. If I should tell him what I wanted or how it works. I can tell you this won't last long here , friendly advice get some of that southern charm in ur store. I would even settle for just being treated like human being.
Atmosphere: 1
Food: 1
Service: 1
Showed up at 7:00pm on a Tuesday and the lights were off and the store was closed. Says they are open until 9pm.
Atmosphere: 1
Food: 1
Service: 1
very clean kept location. food was amazing and so was the service so quick and kind chat think of a better place to eat. especially the one young man who took my order!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
6:23 and doors locked when they are supposed to be open until 7. They still had pretzels in the case too….employee looks at me stone faced. Not an I’m sorry, not a sign on the door, nothing. Way to treat customers, especially locals.
Passed this place while shopping in tanger. I was immediately entranced by the amazing scent of the cinnamon. Went in and me and my family got some cinnamon pretzels, some pizza pretzels, and some icees. All of our food was delicious and a 10/10! We all agree that this place is better than Auntie Anne’s! We were served by an amazing girl named Kayla who was nice and funny! Gracias Kayla, we’ll be back soon.
Atmosphere: 5
Food: 5
Service: 5
Besides the young lady touching her face and hair while handling the food it was great.
Atmosphere: 5
Food: 1
Service: 5
Great place. Good pretzel. Highly recommend
Atmosphere: 5
Food: 5
Service: 5
GET THE REGULAR PRETZELS OR PRETZEL DOGS. Those were delicious. My pizza pretzel bites were very bland tasting & had no flavor.
Atmosphere: 4
Food: 4
Service: 4
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