Charleys Cheesesteaks

Don't plan on eating dinner here. When you can catch them open, they're actually closing for the day.

Never tried this establishment and reading these reviews I never will! Why isn’t corporate or ownership doing something to change this?? This has to be bad for your bottom line. I’m the customer you will never have.

Grand opening in Dothan, AL. Spent $60 on 3 large cheesesteaks and 3 fries. Every single thing was wrong. And only got 3 small cheesesteaks. The absolute worst most incompetent employees.

Awesome

Atmosphere: 5

Food: 5

Service: 5

Came into this place to order a sandwich for my sister and lord this is what they gave me alone with some cold French Fries. I will never order again from this place. The staff were nasty and rude and they were treating me like I work there. If you are in the need of a sandwich and want it from Charley's I suggest you try them during lunch, because if you go anytime you are going to get cold French Fries and a sandwich that looks like it came out of your lunch box. When visiting this place you need to be beware and check your food. STAY AWAY

Atmosphere: 1

Food: 1

Service: 1

Lady there was SO RUDE. She always has an attitude and never does my order correctly.

Save yourself and dont go here. The staff will mess up your order and not fix it. They are also incredibly rude while continuing to give you the wrong food.

Atmosphere: 1

Food: 1

Service: 1

Unfriendly staff. Very stingy with their ketchup. This is the 2nd time I’ve eaten here along with my wife. It’s always hard to get more than 3 packs each

Have had Charley’s in multiple states and on multiple military bases and I have never seen a Charley’s restaurant this problematic. I LOVE Charley’s but this specific location is not it. I have come here multiple times and every time it’s the same thing. They consistently do not have fries or lemonade available doesn’t matter day of the week or time of day. If you come after 1pm lunch rush all of a sudden the lemonade machine is broken and they can’t make fries. Worst quality Charley’s sandwich I’ve ever had. The customer service is horrendous and the store has always been trashed. Also this store doesn’t take or participant Charley’s Rewards. It’s a stark contrast to the Qdoba next door which shows it’s possible to keep a clean kitchen, and have hot food.

I went there today for lunch and the cashier was BEYOND rude. She rang up my order incorrect and when I let her know she shouted over to the other workers ‘someone needs to take over the register before my nerves get my mouth in trouble’. I heard her be rude to the other customers in line as well. Would love some info to report her to a higher up as well.Only giving it two stars because the food tasted okay.

I went there today for lunch and the cashier was BEYOND rude. She rang up my order incorrect and when I let her know she shouted over to the other workers ‘someone needs to take over the register before my nerves get my mouth in trouble’. I heard her be rude to the other customers in line as well. Would love some info to report her to a higher up as well.Only giving it two stars because the food tasted okay.

Every time this charleys is a disappointment and a waste of money.

Amazing food, always hits the spot, great customer service as well

Closest thing I can get to a real philly. However, wish they put more meat on the sandwiches

This place is amazing! Wonderful food and great customer services! This was my first time here and I loved it! I will definitely be coming back!