Charleys Cheesesteaks

Our first Ike trying Charley’s and it was amazing! The cashier was kind and had a beautiful smile. The food was amazing! The buffalo sauce for the wings was tastiest, even our baby liked it😂 we definitely will be back to see you guys! Thanks for the wonderful experience ❤️

Atmosphere: 4

Food: 5

Service: 5

That has got to be hands down the worst chicken wings I have tasted. The chicken was cold in the middle and the breading was crisped to a point just before blackening. The sauce was just some more oil poured on before a skimpy amount of lemon pepper seasoning was applied. The fries were greasy, soggy, and lukewarm at best. The staff was nice. And the order was served quick. But the quality was just. Not. There.

Atmosphere: 5

Food: 1

Service: 5

If you are not getting a sub from the grill. There is no need to go. I've been going to try wings for 3 months. They never have any but today they had without bone. They say in the tray for my 25 minute wait. They was cold and the fries was already made which was cold to and then she said there drink machine was down and they was out of lemonade. Awful

Atmosphere: 3

Food: 1

Service: 1

Nice people great Philly cheese steak!!

Atmosphere: 5

Food: 5

Service: 5

If there are 100 people in line for Qdoba and only 3 in line for Charley's, get into the Qdoba line. You'll still get your food faster.

Do not get in line if you are in a hurry. They are SLOW. I just spent 30 minutes in line then another 10 to get my food. All the other places were quick and moving people thru. The wings had a funny taste. I believe the fryer oil was past its prime. Not going to be a repeat customer.

Atmosphere: 3

Food: 3

Service: 2

Don't plan on eating dinner here. When you can catch them open, they're actually closing for the day.

Atmosphere: 3

Food: 3

Service: 2

Never tried this establishment and reading these reviews I never will! Why isn’t corporate or ownership doing something to change this?? This has to be bad for your bottom line. I’m the customer you will never have.

Grand opening in Dothan, AL. Spent $60 on 3 large cheesesteaks and 3 fries. Every single thing was wrong. And only got 3 small cheesesteaks. The absolute worst most incompetent employees.

Awesome

Atmosphere: 5

Food: 5

Service: 5

Came into this place to order a sandwich for my sister and lord this is what they gave me alone with some cold French Fries. I will never order again from this place. The staff were nasty and rude and they were treating me like I work there. If you are in the need of a sandwich and want it from Charley's I suggest you try them during lunch, because if you go anytime you are going to get cold French Fries and a sandwich that looks like it came out of your lunch box. When visiting this place you need to be beware and check your food. STAY AWAY

Atmosphere: 1

Food: 1

Service: 1

Lady there was SO RUDE. She always has an attitude and never does my order correctly.

Save yourself and dont go here. The staff will mess up your order and not fix it. They are also incredibly rude while continuing to give you the wrong food.

Atmosphere: 1

Food: 1

Service: 1

Unfriendly staff. Very stingy with their ketchup. This is the 2nd time I’ve eaten here along with my wife. It’s always hard to get more than 3 packs each

Have had Charley’s in multiple states and on multiple military bases and I have never seen a Charley’s restaurant this problematic. I LOVE Charley’s but this specific location is not it. I have come here multiple times and every time it’s the same thing. They consistently do not have fries or lemonade available doesn’t matter day of the week or time of day. If you come after 1pm lunch rush all of a sudden the lemonade machine is broken and they can’t make fries. Worst quality Charley’s sandwich I’ve ever had. The customer service is horrendous and the store has always been trashed. Also this store doesn’t take or participant Charley’s Rewards. It’s a stark contrast to the Qdoba next door which shows it’s possible to keep a clean kitchen, and have hot food.