The girl was extremely rude at the speaker, then told us to pull around but didnt inform to skip first window and go to second so we waited at the first window about 5 min while people passed inside with saying anything. Finally, decided to pull up to second window and some man was outside my passenger door spraying chemicals while my window was open and sprayed my car. We asked him to please stop and he didnt understand english. Just kept standing there spraying something!? The lady at checkout continued to be rude and unfriendly. We couldnt wait to get out of there and realized they forgot all the forks and syrups for all 4 hotcakes orders for my children!!! I also got a bagel sandwich and the bagel was hard as a rock! I couldnt even eat it. Oh and they didnt provide a receipt, we were too distracted with the man spraying my car! Worst experience! This place is disgusting.
Atmosphere: 1
Food: 1
Service: 1
Jeff Burrowes
Prepared to be parked if you go through the drive-thru. Line of parked vehicles just to make their times look good. Probably would park someone ordering a coke and bring it out 5 mins later. Shame
Danny Niblett
Good breakfast
Atmosphere: 4
Food: 4
Service: 4
Allan Dunson
That was a very good experience at the drive-through. The lady was very polite and the food was really good even if it's not made with real cows.
Food: 5
Service: 5
Billy Welch
I usually stop at this McDonald’s on my way to work but the lady today made all that change my third bad experience all from one lady twice I’ve had hair in my iced caramel macchiato and today i told her it was filled with foam and she said it wasn’t instead of making it right now I’m sitting at work very pissed i paid for a large and should have been charged for a small
Atmosphere: 1
Food: 1
Service: 1
Mike Allen
The server has the personality of a turnip and moves slower than molasses in January. The food was less than stellar and that's saying something because McDonald's isn't great to begin with.
Atmosphere: 1
Food: 2
Service: 1
Kameisha Johnson
Very nice and sweet.
Atmosphere: 5
Food: 5
Service: 5
Omar Gallardo
Went in the morning to get some breakfast in the drive thro I was in 2nd lane…waiting for some one to take my order mean while the 1st lane in the drive thro 5 cars already had there order take meanwhile I’m still waiting for mine I left pissed as hell😡🤬
Service: 1
Julia Bradford
Great food hot
Atmosphere: 5
Food: 5
Service: 5
Velon and Sherry Brewer
Went through the drive thru ...grabbed a quick happy meal on the way back from bham headed to Cullman.
We stopped at this location with our children while traveling and they took such good care of us. Every employee was so kind to us and the kids and the manager was so friendly and helpful towards us! We were so glad we stopped here. It was clean, fast and food was great.
Atmosphere: 5
Food: 5
Service: 5
Eugenia Davis
I recently encountered an issue with my order at this restaurant in Fultondale, Al where I had to advocate for the food I had paid for. Despite having proof of my order and the corresponding charge on my PNC bank account through Apple Pay, I was informed that no manager was available; only a manager in training was present. This individual seemed to lack the necessary skills to effectively handle online order issues.
Additionally, my order was left sitting to the side, which resulted in receiving food that was already prepared and had cooled down due to the delay caused by the online system mishap. While I understand that these situations can be complex, it is important for staff members, especially those in training, to be equipped with the knowledge and tools to manage such challenges efficiently.
I believe it would be beneficial for the restaurant to consider enhancing training for their employees to ensure better service and smoother operations in the future
The girl was extremely rude at the speaker, then told us to pull around but didnt inform to skip first window and go to second so we waited at the first window about 5 min while people passed inside with saying anything. Finally, decided to pull up to second window and some man was outside my passenger door spraying chemicals while my window was open and sprayed my car. We asked him to please stop and he didnt understand english. Just kept standing there spraying something!? The lady at checkout continued to be rude and unfriendly. We couldnt wait to get out of there and realized they forgot all the forks and syrups for all 4 hotcakes orders for my children!!! I also got a bagel sandwich and the bagel was hard as a rock! I couldnt even eat it. Oh and they didnt provide a receipt, we were too distracted with the man spraying my car! Worst experience! This place is disgusting.
Atmosphere: 1
Food: 1
Service: 1
Prepared to be parked if you go through the drive-thru. Line of parked vehicles just to make their times look good. Probably would park someone ordering a coke and bring it out 5 mins later. Shame
Good breakfast
Atmosphere: 4
Food: 4
Service: 4
That was a very good experience at the drive-through. The lady was very polite and the food was really good even if it's not made with real cows.
Food: 5
Service: 5
I usually stop at this McDonald’s on my way to work but the lady today made all that change my third bad experience all from one lady twice I’ve had hair in my iced caramel macchiato and today i told her it was filled with foam and she said it wasn’t instead of making it right now I’m sitting at work very pissed i paid for a large and should have been charged for a small
Atmosphere: 1
Food: 1
Service: 1
The server has the personality of a turnip and moves slower than molasses in January. The food was less than stellar and that's saying something because McDonald's isn't great to begin with.
Atmosphere: 1
Food: 2
Service: 1
Very nice and sweet.
Atmosphere: 5
Food: 5
Service: 5
Went in the morning to get some breakfast in the drive thro I was in 2nd lane…waiting for some one to take my order mean while the 1st lane in the drive thro 5 cars already had there order take meanwhile I’m still waiting for mine I left pissed as hell😡🤬
Service: 1
Great food hot
Atmosphere: 5
Food: 5
Service: 5
Went through the drive thru ...grabbed a quick happy meal on the way back from bham headed to Cullman.
Food: 4
Service: 5
Restaurantji Recommends
Too dam slow
Atmosphere: 2
Food: 2
Service: 1
They are extremely slow, but food is fresh!
Atmosphere: 5
Food: 5
Service: 5
Friendly workers fast food
Atmosphere: 5
Food: 5
Service: 5
We stopped at this location with our children while traveling and they took such good care of us. Every employee was so kind to us and the kids and the manager was so friendly and helpful towards us! We were so glad we stopped here. It was clean, fast and food was great.
Atmosphere: 5
Food: 5
Service: 5
I recently encountered an issue with my order at this restaurant in Fultondale, Al where I had to advocate for the food I had paid for. Despite having proof of my order and the corresponding charge on my PNC bank account through Apple Pay, I was informed that no manager was available; only a manager in training was present. This individual seemed to lack the necessary skills to effectively handle online order issues.
Additionally, my order was left sitting to the side, which resulted in receiving food that was already prepared and had cooled down due to the delay caused by the online system mishap. While I understand that these situations can be complex, it is important for staff members, especially those in training, to be equipped with the knowledge and tools to manage such challenges efficiently.
I believe it would be beneficial for the restaurant to consider enhancing training for their employees to ensure better service and smoother operations in the future
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Double Cheeseburger
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