Zaxbys Chicken Fingers & Buffalo Wings

Things were good. But not a good vibe.

Atmosphere: 3

Food: 4

Service: 4

Went to Zaxby’s today in fultondale. Car in front of me had two large dogs. Two ladies working the drive through window decided to hand out the window and play with the dogs even allowing the dogs to lick their hands while serving food. Even though I had already put in my order and was next in line I left. Called back and was told the ladies washed their hands Manager at least she said she was the manager, said she had tried to tell them better. That means they probably do it all the time. Maybe the health department should help them to understand more about food handling and safety

Service: 1

Dined in on our way home from a trip. This is one of the locations that still has the classic Zaxbys charm. Personality on the inside and outside. The food was really great. We had the Big Zax Snack and the boneless Wings and Things meal with the buffalo garlic blaze and the lemon pepper. Everything was cooked perfectly. We are big Zaxbys lovers but have watched things go downhill for our local locations. My husband and I both agree that the food here was exactly like we remember it from years ago when Zaxbys was at their peak. Great experience. Will definitely make sure to stop through to this location when we are traveling through next time.

Atmosphere: 5

Food: 5

Service: 5

I got the Lemon Pepper dry rub wings and they were gross! The young lady at the window rude.

Atmosphere: 1

Food: 1

Service: 1

Next time Im sitting and checking the bag,
I dont care if they assume Im the one being trouble. No sauce??? Thats literally the easiest step.

One star was too harsh but I am pregnant and craving the zax sauce so I was tempted. I almost cried over the absence of sauce (I know, hormones are powerful.)

I will give them another chance.

Atmosphere: 2

Food: 2

Service: 2

Sat in the drive thru for over 20 mins and nobody ever said anything so we left and went to the one in gardendale. Do better!

Service: 1

Very good service,good attention,clean place,good food good music,is like a museum,very cool.

Atmosphere: 5

Food: 5

Service: 5

Great croissandwich! Fresh, and hot, and not flattened like some stores do it. Employee was nice.

Atmosphere: 5

Food: 5

Service: 5

Took 20 minutes to get fries and 2 pieces of bread. Bread was stale and burnt. No seasoning on the fries at all.

Atmosphere: 2

Food: 2

Service: 3

The service was prompt, and the cashier was very considerate and glad they gave a military discount. My wings and fingers were on point

Atmosphere: 5

Food: 4

Service: 4

Service is nice,food is great

Atmosphere: 5

Food: 5

Service: 5

Will not go back to this location! They didn't get my order right, and the food was not up to par!

Atmosphere: 3

Food: 1

Service: 1

Fresh food, friendly staff, clean location

Atmosphere: 5

Food: 5

Service: 5

Waited for about an hour for 2 food items and 2 drinks

Go to this Zaxby's all the time, pretty consistently I will order a meal that comes with 1 Zax sauce already and I will ask for 2 extra Zax sauces, totalling 3 Zax sauces, and there will be a grand total of 0 Zax sauces in my meal. This is especially bewildering considering I have 1 that is already supposed to come with the meal and I know Zaxby's charges for extra sauce, so I'm giving you guys an extra $1 or $2 for essentially nothing. Ridiculous.