Arby's

544 Fieldstown Rd, Gardendale
(205) 631-8296

Recent Reviews

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Alexander Hartman

Forgot my bacon..

Atmosphere: 4

Food: 3

Service: 3

Laura Lesueur

I usually just deal with the rude employees. There's always a problem and it comes with a side of attitude. We stopped going.
However, we decided to go to the drive-thru, the other night. I got the attitude then, too. I backed out and left.
The food isn't good enough to deal with it anymore.

Atmosphere: 1

Food: 3

Service: 1

Troy Venable

Clean and nice staff

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Roast Beef Sandwich

Brian Shump

One of the best Arby's we've been to!

Atmosphere: 5

Food: 5

Service: 5

Bama1963

Great roast beef sandwich and fries

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Roast Beef Sandwich, Curly Fries

Jacob H

Food was warm at best, needs some more pep in its step!

Atmosphere: 2

Food: 3

Service: 2

Recommended dishes: Roast Beef Sandwich, Curly Fries

Brandi Hammond

Always good and service is usually great. They act a little funny about the coupons THEY hand out for the kids through the school but most locations are that way. Other than that, it's pretty good.

Atmosphere: 5

Food: 5

Service: 5

Pamela Marshall

I asked for the food to be freshly cooked and they redropped it to make it seem fresh. They asked me to pull around, and as soon as I parked They brought the food out.

Atmosphere: 3

Food: 3

Service: 3

Jessica Nabors

My mom simply asked if a sandwich was good or not and the lady said, “We work here. You think we gonna tell you if something nasty”😂 so rudely and absolutely unnecessary. I’ve never had someone not just answer with their honest opinion in my 23 years alive. I know she had to be having some day to be acting like that over a question lmao.

Atmosphere: 1

Food: 4

Service: 1

JR

I decided to stop in here tonight to get me something to eat as a matter of a whim remembering the last time I was here the person working behind the counter appeared to be severely handicapped and was unable literally to communicate with me despite Manning the cash register by himself A co-worker ended up intervening and taking my order.

Fast forward to today....

When I entered the restaurant I instantly noticed how terribly cold it was and also noticed a girl standing behind the counter that looked kind of like she was in emotional distress with her arms folded like she was freezing. I placed my order and had to immediately go to my car to get a jacket so I did not have an uncomfortable dining experience. The the girl who took my order gave me a drink cup and I went to the drink machine to get my drink, the ice coming out of the machine on both sides was so slow that it took me approximately 4 minutes just to fill a small cup. Shortly thereafter I was given my food tray by the girl who took my order she was courteous enough to bring it to me which I thought was very professional when I placed my tray on the table and begin to eat my food I instantly noticed that the fries were very hot like they had been cooked very good but I also noticed there were a number of large burned items along with my fries one of the items was literally black indicating it had been left in the grease of the cooker for an extremely long period of time and was probably something very old. I ate my fries and begin to notice that there was a woman there whom I later determined was the manager that was talking on the phone very loud about a problem she was having with an employee while she was touching her face handling food items and then touching the telephone and touching food items. After the rather large African-American lady ended her phone call she began a rant and tirade about employee problems and this went on for the majority of the time I was there eating, she spoke so loudly that it actually was louder than the music being played on the overhead speakers. After I ate I placed an order for one of the shakes they were advertising on a sign and then the girl who took my order had to twice tell the manager person that the order was for the shake whenever that manager person looked back at me and asked me: did I want the whipped cream on it whenever I replied I would like it may just like it is on the advertising sign while pointing at the sign the manager person then turned away from me and said while she was facing where she was walking well some people don't want that on there. Considering I'm a college educated adult I think if I did not want something I would say that up front but I did not and this is the first time I've ever had such a request when being in any kind of restaurant. It appears here that the reviews at this location appear to be quite skewed from the number of the visits I've had to this location no doubt they have been manipulated and from my experiences are completely untrue.

Atmosphere: 1

Food: 3

Service: 2

Recommended dishes: Roast Beef

Sikamari 13

Absolutely rude staff! We will never come back to this location. We were in the drive-thru and we said one second while we looked at the menu right quick. There was no one else in the line. She comes back over the speaker and with the rudest tone and said "Can I help you with the menu!" Absolutely uncalled for.

Atmosphere: 1

Food: 1

Service: 1

Barry Alan

Good food and friendly staff.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Roast Beef, French Dip

Buck Caradine

Kid-friendliness: Yes it is Kid friendliness.

Wheelchair accessibility: This place has wheelchair accessibility.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Curly Fries

hannah king

workers had a good attitude, food came out fast and was delish, and dine in area was clean kept up with.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Roast Beef

Timothy Gill

They have the meat btw

Atmosphere: 4

Food: 5

Service: 5

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