I wouldn’t recommend this place to my worst enemy. We stood in line for over 20 minutes with no one in front of us. All they would take is drive thru orders and kept walking right by us. They finally came over and took the order of the person in front of me then walked away and left me standing there for another 10 minutes. Very crappy service
Atmosphere: 1
Food: 1
Service: 1
Glenn Cyrus
Typical Dunkin. Service was fine and the blueberry donuts are always good.
Atmosphere: 3
Food: 4
Service: 3
Corinne Crowley
All staff acts like you are a bother when you order. No one this morning made me feel welcome. And then they got my order wrong and the man acted like I was wrong. I ordered a caramel frozen coffee with extra coffee base and this is what he gave me… he was so rude and so was all the other ladies in there. If I could give negative stars I would. Reminds me of the difference between Walmart and target.
Atmosphere: 1
Food: 2
Service: 1
Kaylee Brooks
One of the more consistent locations. The managers are so nice!!
Food: 5
Jessica
The general manager there is very rude and got an attitude with me for no reason. I can tell that all the employees don’t like being there because of her
Atmosphere: 1
Food: 1
Service: 1
jennifer wade
Absolutely terrible service. the lady who took my order had the worst attitude. she would laugh when i ordered something and acted like what i ordered isn’t on the menu making me seem dumb. never told me to pull around, told me the total, NOTHING. went silent for 5 minutes while i sat there waiting for her to say something. then came back on and said “are you done….” as i had been done 5 minutes ago and had already said “that’s it.” once i finally pull around another girl is at the window laughing at me again like i'm dumb. handed me my food with a attitude and got pissed when i didn’t tip for their horrible customer service. i’ve never once had a good interaction with this dunkin. something is ALWAYS wrong and they get so mad when you say something. It seems everyone on here can say the say thing about the service. i will never go to this location again. find better employees.
Gaige Roberson
The manager on duty around noon on dec 6th was so rude. The owners should really reconsider who they let run the place. Will not be going back to such an unwary and unhappy place. You can tell she makes the lives of all the staff worse because they were all in a bad mood. But she was the worst.
Service: 1
Azya lewis
I walked in Dunkin and was served by this lady named germanda she was so sweet and professional but it was this other store manager who was very rude and loud yelling and cussing being very nasty on what looked like the headset to the drive thru she said she doesn’t wanna serve anybody and don’t have anything food
Atmosphere: 1
Food: 5
Service: 5
Austin Willis
Germanda greeted me with such a warm smile and friendly attitude that it truly brightened my day. Her positive energy made me feel welcome and set the tone for a great experience. Thank you for going above and beyond to make people feel valued!
Atmosphere: 5
Food: 5
Service: 5
Denisha Robertson
The girl who took my order was sweet in drive thru however the one I received my order from shouldn’t be in am early morning customer service position if she doesn’t want to smile and greet customers! Then this is the ONLY location that doesn’t have a warmer, I’ll continue to visit lakeshore location.
This dunkin location is awesome! The service is great! Selena deserves some recognition for always putting a smile on my face and making my mornings better. Everyone is always kind and friendly, and my order is completed quickly.
Atmosphere: 5
Food: 4
Service: 5
aubrey speegle
Every time I go there's always something wrong, my drink isn't what I ordered, and this morning I ordered the bacon and everything bagel, my bacon had TREE PIECES in it??? And my bagle didn't have cream cheese even tho she asked if I wanted it and I said yes. Not to mention she made me repeat me order 4 times bc she didn't understand what I was asking. I wanted the white chocolate latte with whipped cream, everything bagle with cream cheese and a side of snackn bacon. I don't think it's that hard.
Marina Zolofra
My routine coffee stop.
Atmosphere: 5
Food: 5
Service: 5
Jessica Carmichael
Really Dunkin? Is it too overwhelming at 10:50am on Monday?
Atmosphere: 1
Food: 1
Service: 1
Davis Daniels
Totally average everything. Went to the drive thru. Ordered 2 donuts and a black coffee. So make me understand why the cashiers hands me a cumbersome piece of machinery with 5 different options to tip her. 10%, 15%, 20%, 50%, Custom %? Do you really pay your employees so little that you’re asking me for a tip on you handing me a donut? ——last visit to Dunkin
I wouldn’t recommend this place to my worst enemy. We stood in line for over 20 minutes with no one in front of us. All they would take is drive thru orders and kept walking right by us. They finally came over and took the order of the person in front of me then walked away and left me standing there for another 10 minutes. Very crappy service
Atmosphere: 1
Food: 1
Service: 1
Typical Dunkin. Service was fine and the blueberry donuts are always good.
Atmosphere: 3
Food: 4
Service: 3
All staff acts like you are a bother when you order. No one this morning made me feel welcome. And then they got my order wrong and the man acted like I was wrong. I ordered a caramel frozen coffee with extra coffee base and this is what he gave me… he was so rude and so was all the other ladies in there. If I could give negative stars I would. Reminds me of the difference between Walmart and target.
Atmosphere: 1
Food: 2
Service: 1
One of the more consistent locations. The managers are so nice!!
Food: 5
The general manager there is very rude and got an attitude with me for no reason. I can tell that all the employees don’t like being there because of her
Atmosphere: 1
Food: 1
Service: 1
Absolutely terrible service. the lady who took my order had the worst attitude. she would laugh when i ordered something and acted like what i ordered isn’t on the menu making me seem dumb. never told me to pull around, told me the total, NOTHING. went silent for 5 minutes while i sat there waiting for her to say something. then came back on and said “are you done….” as i had been done 5 minutes ago and had already said “that’s it.” once i finally pull around another girl is at the window laughing at me again like i'm dumb. handed me my food with a attitude and got pissed when i didn’t tip for their horrible customer service. i’ve never once had a good interaction with this dunkin. something is ALWAYS wrong and they get so mad when you say something. It seems everyone on here can say the say thing about the service. i will never go to this location again. find better employees.
The manager on duty around noon on dec 6th was so rude. The owners should really reconsider who they let run the place. Will not be going back to such an unwary and unhappy place. You can tell she makes the lives of all the staff worse because they were all in a bad mood. But she was the worst.
Service: 1
I walked in Dunkin and was served by this lady named germanda she was so sweet and professional but it was this other store manager who was very rude and loud yelling and cussing being very nasty on what looked like the headset to the drive thru she said she doesn’t wanna serve anybody and don’t have anything food
Atmosphere: 1
Food: 5
Service: 5
Germanda greeted me with such a warm smile and friendly attitude that it truly brightened my day. Her positive energy made me feel welcome and set the tone for a great experience. Thank you for going above and beyond to make people feel valued!
Atmosphere: 5
Food: 5
Service: 5
The girl who took my order was sweet in drive thru however the one I received my order from shouldn’t be in am early morning customer service position if she doesn’t want to smile and greet customers! Then this is the ONLY location that doesn’t have a warmer, I’ll continue to visit lakeshore location.
Atmosphere: 3
Food: 2
Service: 2
Restaurantji Recommends
This dunkin location is awesome! The service is great! Selena deserves some recognition for always putting a smile on my face and making my mornings better. Everyone is always kind and friendly, and my order is completed quickly.
Atmosphere: 5
Food: 4
Service: 5
Every time I go there's always something wrong, my drink isn't what I ordered, and this morning I ordered the bacon and everything bagel, my bacon had TREE PIECES in it??? And my bagle didn't have cream cheese even tho she asked if I wanted it and I said yes. Not to mention she made me repeat me order 4 times bc she didn't understand what I was asking. I wanted the white chocolate latte with whipped cream, everything bagle with cream cheese and a side of snackn bacon. I don't think it's that hard.
My routine coffee stop.
Atmosphere: 5
Food: 5
Service: 5
Really Dunkin? Is it too overwhelming at 10:50am on Monday?
Atmosphere: 1
Food: 1
Service: 1
Totally average everything. Went to the drive thru. Ordered 2 donuts and a black coffee. So make me understand why the cashiers hands me a cumbersome piece of machinery with 5 different options to tip her. 10%, 15%, 20%, 50%, Custom %? Do you really pay your employees so little that you’re asking me for a tip on you handing me a donut? ——last visit to Dunkin
Atmosphere: 3
Food: 3
Service: 3
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