Jack's Family Restaurant
425 Fieldstown Rd, Gardendale
(205) 631-0702
Recent Reviews
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Had to wait to long for my food. And when I got it my grand babies chicken was hard I had to send it back.
Don’t go, just don’t go.
Best chicken strips I've had in a long time
This lady who is supposed to be the General Manager is as RUDE as they come! Zero customer service skills absolutely bothered to even be employed.
Unfortunately, this particular restaurant needs to be completely overhauled. From management on down. Everything my family visits this location the visit is a bad experience. From orders being wrong or incomplete to the sheer negligence of sanitation.
Perfect place for a surprise inspection! Would probably be shut down.
Not friendly not family oriented.
Check your order before you leave
Person taking our order was very impatient. They called for a name and then just came to the table to tell us to pick up the food. The service needed improvement they were not patient nor respectful very shocking I haven't had this issue in the past
We stopped in to get dinner and what an experience…. The girl behind the counter didn’t have a clue how to run a register….. she seemed spaced out. My friend ordered the chicken finger after 4 pm and instead of $6.00 she charged him $8.00
I got the country fried steak and it was tough as nails…. She didn’t put in any plasticware we had to go back for Condiments after asking for them .
The fries were tiny… and tasteless.
And the store was nasty…. The tables were dirty and not wiped down….over all it was a bad experience and it’s safe to say we will not be back….. Ever!
At first I couldn’t figure out exactly what I wanted. But Tierra and Kiera both suggested what the sausage egg and cheese biscuit. And boy ol boy it was phenomenal. More than I could imagine everything was fresh and customer service was over a 10. She didn’t rush me allow me to take my take to order exactly what I wanted. I really appreciate that.
First time here. The down home cookin' hit the spot. I had the 2 piece fried chicken with green beans and coleslaw and a biscuit.
Must see for yourself,the food is for hunger time.
Restaurantji Recommends
Took thirty minutes to get my chicken sandwich in the drive through
Sometime this place smeel something bad but i can smeel some delicious food from the kitchen. But i love double cheese. THE IS NOT COMPLETELY CLEAN MY SLEEVE GOT DIRTY FROM SOMETHING STICKY
I really wish this location would hire some decent employees
chicken had an odd oder and looked bad on the inside, cheeseburger was hard and crunchy and workers confused me and were not helpful
Horrible, Food was cold and drink tasted like the machine. 0/10 not to mention the order was wrong. Wont be back at this location.
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