the drive thru line literally doesn’t move. i’ve listened to 10 songs and still haven’t made it to the speaker. i’m still waiting cause ive already invested time but I will not be back. management must be really poor for this to happen.
Atmosphere: 1
Food: 3
Service: 1
John Bishop
Staff and coffee was awesome
Atmosphere: 5
Food: 5
Service: 5
melody noles
Awesome coffee
Atmosphere: 5
Food: 5
Service: 5
Sarah Madrigal
Teri helped me the entire time and was such a delight! I have a had a very stressful day traveling and she was the happy face I needed to see!
Atmosphere: 5
Food: 5
Service: 5
Samantha May
I went through the drive-thru this morning, and Rich took my order. I just want to say that he was GREAT! If anyone were having a bad day, he would've made it better. I just wanted him to know that he has to make the day better for everyone.
Food: 4
Service: 5
Jessica Jordan
Th guy working the window was very rude. They got my drink wrong. They remade it and I told the 4 times make sure it is decaf. When he handed it to me is ask d if it was decaf? He said it is make the same way the other one was. I drink half of it and my heart starts going crazy. We don’t order decaf to just or decaf. I love the Starbucks coffee and when I say decaf it is for a medical reason! This is the 3rd time my coffee has not been decaf! Please make sure your employees know decaf and the reasons why people get decaf or HAVE to! I spent the rest of the day trying to flush the caffeine out of my system and trying to watch my kid play baseball. I was doing all I could to keep from passing out! I’ve been caffeine free doctor’s orders! 7 years and boom caffeine. It is important to make sure your employees know!
Atmosphere: 1
Food: 1
Service: 1
Stacey Black
My husband goes to this place every morning and gets a drink every morning. I just call it five bucks cause you’re not gonna get no drink there that’s got anything out of it other than plain black coffee more than five dollars.
Atmosphere: 5
Food: 5
Service: 5
The King Family
I have always had such a great experience here but last week was one of a kind. Jennifer made my day so special just by her friendly and kind spirit!!!
Atmosphere: 5
Food: 5
Service: 5
Montclair Cruz
Just got my order and had the most unpleasant experience from this location. Drive-thru person didn't say hi or here you go, absolutely nothing! Her face was plain no smile absolutely zero interaction with the customer. Maybe at this location they don't have to, but not all of us are having a bad day 😊
Ordered and paid for A Venti iced caramel macchiato with an extra shot. Since there’s an extra shot, it should be darker than the normal iced caramel macchiato. They literally just gave me milk and a splash of coffee.
Atmosphere: 1
Food: 1
Service: 1
Blu Squirrel
Starbucks is often top quality in what they serve and their staff.
Atmosphere: 5
Food: 5
Service: 5
Misty Strange
We get the same drink every Sunday. Me and my spouse get same drink with light ice. Same drink but we will get the drinks one dark one light. Suppose to be the same, yall should have a recipe to follow.
Atmosphere: 4
Food: 1
Service: 5
David Kopp
Terrible customer service. Definitely use drive thru at this location
Service: 1
Courtney Wallace
It took over 20 minutes to get my coffee and they were making drinks for people who weren't even there. I have never waited this long for a coffee. They weren't busy but no one seemed to be in a hurry to get the drinks made. It would have been quicker for me to go to the next exit and go in target.
the drive thru line literally doesn’t move. i’ve listened to 10 songs and still haven’t made it to the speaker. i’m still waiting cause ive already invested time but I will not be back. management must be really poor for this to happen.
Atmosphere: 1
Food: 3
Service: 1
Staff and coffee was awesome
Atmosphere: 5
Food: 5
Service: 5
Awesome coffee
Atmosphere: 5
Food: 5
Service: 5
Teri helped me the entire time and was such a delight! I have a had a very stressful day traveling and she was the happy face I needed to see!
Atmosphere: 5
Food: 5
Service: 5
I went through the drive-thru this morning, and Rich took my order. I just want to say that he was GREAT! If anyone were having a bad day, he would've made it better. I just wanted him to know that he has to make the day better for everyone.
Food: 4
Service: 5
Th guy working the window was very rude. They got my drink wrong. They remade it and I told the 4 times make sure it is decaf. When he handed it to me is ask d if it was decaf? He said it is make the same way the other one was. I drink half of it and my heart starts going crazy. We don’t order decaf to just or decaf. I love the Starbucks coffee and when I say decaf it is for a medical reason! This is the 3rd time my coffee has not been decaf! Please make sure your employees know decaf and the reasons why people get decaf or HAVE to! I spent the rest of the day trying to flush the caffeine out of my system and trying to watch my kid play baseball. I was doing all I could to keep from passing out! I’ve been caffeine free doctor’s orders! 7 years and boom caffeine. It is important to make sure your employees know!
Atmosphere: 1
Food: 1
Service: 1
My husband goes to this place every morning and gets a drink every morning. I just call it five bucks cause you’re not gonna get no drink there that’s got anything out of it other than plain black coffee more than five dollars.
Atmosphere: 5
Food: 5
Service: 5
I have always had such a great experience here but last week was one of a kind. Jennifer made my day so special just by her friendly and kind spirit!!!
Atmosphere: 5
Food: 5
Service: 5
Just got my order and had the most unpleasant experience from this location. Drive-thru person didn't say hi or here you go, absolutely nothing! Her face was plain no smile absolutely zero interaction with the customer. Maybe at this location they don't have to, but not all of us are having a bad day 😊
Coffee is good
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
Ordered and paid for A Venti iced caramel macchiato with an extra shot. Since there’s an extra shot, it should be darker than the normal iced caramel macchiato. They literally just gave me milk and a splash of coffee.
Atmosphere: 1
Food: 1
Service: 1
Starbucks is often top quality in what they serve and their staff.
Atmosphere: 5
Food: 5
Service: 5
We get the same drink every Sunday. Me and my spouse get same drink with light ice. Same drink but we will get the drinks one dark one light. Suppose to be the same, yall should have a recipe to follow.
Atmosphere: 4
Food: 1
Service: 5
Terrible customer service. Definitely use drive thru at this location
Service: 1
It took over 20 minutes to get my coffee and they were making drinks for people who weren't even there. I have never waited this long for a coffee. They weren't busy but no one seemed to be in a hurry to get the drinks made. It would have been quicker for me to go to the next exit and go in target.
Food: 5
Service: 1
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