Been here several times. The food is what you would expect from a subway. The employees are always very moody. Not a very inviting experience here.
Atmosphere: 1
Food: 2
Service: 1
Lori Pet
They dont speak good English. My coupon had exclusion of the beast and something else. They told me no steak, roast beef. It didn't say that but argued with me held their hand up at me and said no. Very rude and wouldn't honor my coupon
Atmosphere: 1
Food: 1
Service: 1
Dawna Sanders
I placed an order online at the Gardendale, AL location for a salad. When I got to the store my order was made into a sandwich. The employee said the receipt didn't say salad, but it did. There also wasn't a bread selection listed. He refused to correct the order. Instead he handed me an empty salad bowl and told me to scrape the ingredients off the bread. He was very rude.
Atmosphere: 4
Food: 3
Service: 1
Christina Everhart
The worst Subway I've ever been to. First off I give a place 3 tries before I say I'm never going back, I gave this place 5 tries cause the first 2 were great when the young girl was there. The man & woman are awful. They are rude, charge more then they should & hardly put anything on the subs. They have it so you can't see them put the meat & cheese on them. I payed for double meat but didn't even get the amount they are suppose to put. I will not be going back to this location. I definitely do not recommend.
Atmosphere: 1
Food: 1
Service: 1
kohen marlin
We went in and we where getting 2 sandwich’s and 1 pizza we asked for a pizza with no extra cheese they gave us extra cheese on everything when we didn’t ask for it and made us pay extra. DONT GO HERE THEY ARE NOT GOOD AT
They will not honor coupons and charge extra for toppings that should come with meals. I won't be back here.
Atmosphere: 1
Service: 1
AKANDE FEMI
This is the worst subway in the history of subway. Don’t go there. They almost don’t give you anything , it should half priced
Atmosphere: 1
Food: 1
Service: 1
Aubree Cummings
Hours say they open at 8:30 on Sundays, but I got there at 8:50 and the doors were locked and lights were off. Hours do not reflect actual times they are open.
Mary Harris
My co-workers and I ordered 5 footlong subs on the app. None of them had the cheese on them that was ordered and all were cold even though we asked for them to be toasted. All 5 were just bread with a couple of slices of meat. We were told by other co-workers that this particular Subway doesn't get your order right even if you are standing there telling them what you want on it. Never again!!
I had three separate orders from the app and the app glitched and when my husband showed them that they took the money out whatever lady was working there refused to make our food that we paid for. The app continued to glitch so half of us didn’t get food. I would never go here. All three charges back to back and the moron lady that could barely speak English tried to tell me it was pending. Well they all were! I’d stay far away if I were you.
Atmosphere: 1
Food: 1
Service: 1
Jen Falk
Stopped by this location during a baseball tourney. The people working were some of the most unfriendly. They were difficult to understand and were annoyed when we didn’t. They didn’t acknowledge us when we asked for things and even though we stumbled through our order and were displeased with the experience we paid the $60 and completed the transaction. When we went to grab the beverage from the cooler we purchased it was warm. My husband grabbed a cup to get ice and both the man and woman working lost it, saying you didn’t order another drink! When we explained the drink was warm and we were getting ice, they again argued and said you need to pay for the cup! I asked if they were serious and they rudely said absolutely. We put the cup down and exited. What a joke! Working in customer service and business it’s shocking this day and age this location under this management still exists. It likely won’t for long.
Atmosphere: 1
Food: 2
Service: 1
Madeline Thomas
Terrible service went in 30 minutes before closing and they tried telling us they were closed my boyfriend went in and asked and they gave us terrible faces acting like it was awful I will never be returning to a place that I get treated that terribly
Been here several times. The food is what you would expect from a subway. The employees are always very moody. Not a very inviting experience here.
Atmosphere: 1
Food: 2
Service: 1
They dont speak good English. My coupon had exclusion of the beast and something else. They told me no steak, roast beef. It didn't say that but argued with me held their hand up at me and said no. Very rude and wouldn't honor my coupon
Atmosphere: 1
Food: 1
Service: 1
I placed an order online at the Gardendale, AL location for a salad. When I got to the store my order was made into a sandwich. The employee said the receipt didn't say salad, but it did. There also wasn't a bread selection listed. He refused to correct the order. Instead he handed me an empty salad bowl and told me to scrape the ingredients off the bread. He was very rude.
Atmosphere: 4
Food: 3
Service: 1
The worst Subway I've ever been to. First off I give a place 3 tries before I say I'm never going back, I gave this place 5 tries cause the first 2 were great when the young girl was there. The man & woman are awful. They are rude, charge more then they should & hardly put anything on the subs. They have it so you can't see them put the meat & cheese on them. I payed for double meat but didn't even get the amount they are suppose to put. I will not be going back to this location. I definitely do not recommend.
Atmosphere: 1
Food: 1
Service: 1
We went in and we where getting 2 sandwich’s and 1 pizza we asked for a pizza with no extra cheese they gave us extra cheese on everything when we didn’t ask for it and made us pay extra. DONT GO HERE THEY ARE NOT GOOD AT
Atmosphere: 1
Food: 2
Service: 1
Very nice service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lays Baked Original, Garlic Roast Beef
They will not honor coupons and charge extra for toppings that should come with meals. I won't be back here.
Atmosphere: 1
Service: 1
This is the worst subway in the history of subway. Don’t go there. They almost don’t give you anything , it should half priced
Atmosphere: 1
Food: 1
Service: 1
Hours say they open at 8:30 on Sundays, but I got there at 8:50 and the doors were locked and lights were off. Hours do not reflect actual times they are open.
My co-workers and I ordered 5 footlong subs on the app. None of them had the cheese on them that was ordered and all were cold even though we asked for them to be toasted. All 5 were just bread with a couple of slices of meat. We were told by other co-workers that this particular Subway doesn't get your order right even if you are standing there telling them what you want on it. Never again!!
Restaurantji Recommends
I had three separate orders from the app and the app glitched and when my husband showed them that they took the money out whatever lady was working there refused to make our food that we paid for. The app continued to glitch so half of us didn’t get food. I would never go here. All three charges back to back and the moron lady that could barely speak English tried to tell me it was pending. Well they all were! I’d stay far away if I were you.
Atmosphere: 1
Food: 1
Service: 1
Stopped by this location during a baseball tourney. The people working were some of the most unfriendly. They were difficult to understand and were annoyed when we didn’t. They didn’t acknowledge us when we asked for things and even though we stumbled through our order and were displeased with the experience we paid the $60 and completed the transaction. When we went to grab the beverage from the cooler we purchased it was warm. My husband grabbed a cup to get ice and both the man and woman working lost it, saying you didn’t order another drink! When we explained the drink was warm and we were getting ice, they again argued and said you need to pay for the cup! I asked if they were serious and they rudely said absolutely. We put the cup down and exited. What a joke! Working in customer service and business it’s shocking this day and age this location under this management still exists. It likely won’t for long.
Atmosphere: 1
Food: 2
Service: 1
Terrible service went in 30 minutes before closing and they tried telling us they were closed my boyfriend went in and asked and they gave us terrible faces acting like it was awful I will never be returning to a place that I get treated that terribly
Atmosphere: 1
Food: 2
Service: 1
Friendly and professional.
Atmosphere: 5
Food: 5
Service: 5
Not too bad.
Atmosphere: 4
Food: 4
Service: 4
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