Dunkin'
9201 Grand Bay Wilmer Rd, Grand Bay
(251) 865-0268
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Recent Reviews
I have been going to this store for alittle over a year first thing in the morning on my way home cause I work overnights. They are the nicest, polite staff I have ever seen. They are so attentive that they know me by name and my order. They all deserve a raise atleast.
I stopped in at Dunkin’ around 5AM after my third-shift job to grab a Cookie Dough Frozen Coffee, which I genuinely enjoy.
Unfortunately, the customer service left a lot to be desired. As a walk-in, I was met with a look from the girl at the counter like I was out of place just for showing up. When I said “thank you,” all I got back was a half-hearted hum. No smile, no acknowledgment just cold vibes.
I get that it’s early, but customer...
Unfortunately, the customer service left a lot to be desired. As a walk-in, I was met with a look from the girl at the counter like I was out of place just for showing up. When I said “thank you,” all I got back was a half-hearted hum. No smile, no acknowledgment just cold vibes.
I get that it’s early, but customer...
Normally pretty good service but came in today (29 may 2025) and all the employees were ignoring customer chatting and every order that came to the pickup counter they inaudibly mumbled something and tossed it on the pick up counter so you just had to hop for the best and grab stuff.
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