Subway
Exit 4, 1 Creel Rd I-10, Grand Bay
(251) 865-0866
Recent Reviews
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Food great, need the vitamin water though
Every time I have gone here, there is never an employee behind the counter. Always have to ring a bell to get them to come out from the kitchen. Today the food was so gross. I've been sick to my stomach ever since. I'm not going back, my coworkers told me how gross the place is hygiene-wise.
Atmosphere: 1
Food: 1
Service: 1
the two women that served me tonight were unfortunately not prepared for the night thanks to the morning crew. however, they were beyond accommodating and so sweet.
Service: 5
If I could give less than the one star review I would !!!! I will be taking my business to the 24 hour store in the next state over ! Atleast there they are always stocked and don't sit around on their phones while there is a line of people waiting on their food!! Ridiculous!!!!
Atmosphere: 1
Food: 1
Service: 1
Under construction, friendly service though.
For two days this location has been out of bread of all things. They only have wheat & flat bread, there toaster never works, & the staff is never friendly at all.. no customers were at the location or in line.
Atmosphere: 1
Recommended dishes: Subway Club
The workers ignored when I asked them for 3 subs. They were too busy talking with their friends to do their job. They did try to fix the issue, but too little too late.
Atmosphere: 2
Food: 4
Service: 1
March 9, 2024 at 2:00 pm. Placed an online order for 3 footlongs. Picked up and went home. Every single sandwich was wrong. All of them was extra lettuce and they gave me 2 without any lettuce at all. They all had random toppings that was not even ordered, they just put what they felt like on them. I'm so disappointed. It's definitely whoever was on the clocks fault because every other time I go there I get exemplary service. I placed online orders all the time and never have a problem. I have since called 6x in the last 30 minutes with no answer.
Atmosphere: 1
Food: 1
Service: 1
Had an online order. Ordered 6 pm arrived 655 only to have one employs throw a knife and go somewhere leaving one employee by her self. Then I find out that my order has not been started, an hour later. This is not acceptable. It's always something at this location. I recommend Popeyes across the street.at least there u can get some food.
Kid-friendliness: Not kid friendly cursing going on from employees. Knife throwing bouncing everywere
Atmosphere: 1
Service: 1
I LOVE this subway! They are always so polite and kind, and complete your order fast!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Lazy manager just slopped sandwich together and stingy with vegetables. There might be one thin onion ring on a foot long sandwich. The meat is on one half and vegetables on one half.
I wish I could give less than 1 star but this has nothing to do with the actual employee who served us on 12/28/23.For starters the employee who was working that night was not only a new employee but had not been properly trained nor spoke fluent/clear English. The person in charge of prep did horrible as many bottles were miss labeled so the poor guy went of the name yet the sauce was incorrect. (That specific issue caused a "Karen" to go off on the poor man and when he did his best to fix the situation by refunding her after she berated him she was insulted and continued to verbally harass the man while yelling.)Once it came to our sandwiches we pointed at what we wanted and he did great, he was kind and did his best to verbally communicate with us. My partner and I have worked in many food establishments and understand it can take time to get the hang of things BUT it doesn't help when they are left alone while still new much less when there is a speech barrier. I genuinely wanted to cry for the guy after that lady treated him such a way. But he was put in that position by management.Another issue is not with Subway directly but that due to the situation management/prep put him in, he was not only loudly and publicly berated and insulted by the women mentioned above but also by the gas station employee who worked on the other side of the joint establishment. The woman went over to the gas station cashier complaining about the worker of subway and they continued to not only holler and yell across the building horrid/rude things about this man but also racial slurs, profanity, and etc. If it wasn't so late I would have asked to talk to both of their managers. The woman should have been asked to leave the establishment by management for disrupting the establishment and harassing an employee. The cashier of said gas station should be fired for berating and harassing the subway employee as well as behaving in an unprofessional way/participating in profanity, slurs, etc.This poor man is trying to making a living and was as kind and as call as could be. This is how people quit, fall into depression, etc. Employers do better by your employees.
Atmosphere: 1
Food: 3
Service: 5
Ordered of the app was told they’ve been out of marinara sauce for meatballs for 2 days also the toaster was out of order plus it took another 20 minute after we waited 30 minutes because we ordered off the app . Every time we go there there out of something either meat or bread or soda won’t be back
This all happened AFTER I waited 15 minutes - Worker complained about having to heat up my meat in the microwave, the other worker didn’t know what he was doing & had very poor training, they only put 3 pieces of bacon on my footlong BLT, there was loud vulgar music coming from the back & one of the men lost a beard hair in my sandwich. Absolutely disgusting. I’ve tried calling multiple times to speak to a manager, nobody ever picks up.
Atmosphere: 1
Food: 1
Service: 1
Always 2 high
Atmosphere: 2
Food: 2
Service: 2
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