We went to Jack's in Greensboro twice last week. Both times were very disappointing! The person in the drive thru was very rude. The first day we were told lunch was served at 11a not 10:45 so we came back at 11 a then was told lunch was not to be served til 11:10a. We could not wait. We cannot continue to come back as we have other things to take care of. Then the next day we arrived for lunch after 11:40 and was informed that they didn't know when lunch would be ready as they had no help. We saw 2 people with Jack's shirts in parking lot looking at someone's baby at that time. No one is going their job. I don't know how the business is expected to function. This is a TOTAL lack of customer service. This needs to be addressed. Had to give a rating so it would be posted, but it deserves a negative 3.
Service: 1
E Young
Jacks great food and service
Brenda Wallace
Long wait time to get chicken that wasn't fresh and dry
Atmosphere: 3
Food: 2
Service: 3
Bobby James Ramsey
It was ok. Pretty quick service.
Atmosphere: 5
Food: 5
Service: 4
Arthur Prevost
Clean, fast service, friendly workers.
Rachel Horne
I love it.. They are friendly and have a great personality that I enjoy.
Duke Cavaliere
It's 4 stars compared to other fast food chains.
Albert Tubbs
I was in town visiting my Dad for Thanksgiving. Thanksgiving morning my brother and I decided to get breakfast and was happy that the restaurant was opened. Unfortunately, the two employees working wasn't too excited about it. Customer service was rude. I've eaten there often when visiting and had never experienced any issues. I ordered an extra side of bacon. The bacon was cold and had cheese residue on it. Seemingly, like leftover food. Quite disgusting.
Sunshine Lang
They didn't have half the dishes on the menu. Girl at the register was very rude.
Atmosphere: 2
Food: 3
Service: 2
Matt Harless
This location is a joke. Something’s always wrong with the order or it’s out of stock. Always closes 20-30 mins early, even with 5+ cars waiting in line. Drive thru cashier couldn’t be nice if they were paid for it. Eat at Jack’s…nope.
I have four chicken fingers. two of them was so thin I could read the newspaper through them.
Atmosphere: 4
Food: 1
Service: 4
Jean Greenwood
Window attendant need an attitude adjustment. I ordered a Med Caramel Ice Coffee which tasted like water! I tasted no coffee and only one sip of caramel!! The vanilla milkshake seemed to be ok! This Jack’s and the one in Moundville are often out of menu items and frequently get the order incorrect!!
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Bacon Egg & Cheese Biscuit
David Allen
Always out of something.
Atmosphere: 4
Food: 5
Service: 3
kevin joyce
Horrible was given an coupon for a bad experience from another restaurant. They told me I couldn't use it here. Manager was rude and condending. When inask for hills Manager he said he could not give it to me
We went to Jack's in Greensboro twice last week. Both times were very disappointing! The person in the drive thru was very rude. The first day we were told lunch was served at 11a not 10:45 so we came back at 11 a then was told lunch was not to be served til 11:10a. We could not wait. We cannot continue to come back as we have other things to take care of.
Then the next day we arrived for lunch after 11:40 and was informed that they didn't know when lunch would be ready as they had no help. We saw 2 people with Jack's shirts in parking lot looking at someone's baby at that time.
No one is going their job. I don't know how the business is expected to function. This is a TOTAL lack of customer service. This needs to be addressed. Had to give a rating so it would be posted, but it deserves a negative 3.
Service: 1
Jacks great food and service
Long wait time to get chicken that wasn't fresh and dry
Atmosphere: 3
Food: 2
Service: 3
It was ok. Pretty quick service.
Atmosphere: 5
Food: 5
Service: 4
Clean, fast service, friendly workers.
I love it.. They are friendly and have a great personality that I enjoy.
It's 4 stars compared to other fast food chains.
I was in town visiting my Dad for Thanksgiving. Thanksgiving morning my brother and I decided to get breakfast and was happy that the restaurant was opened. Unfortunately, the two employees working wasn't too excited about it. Customer service was rude. I've eaten there often when visiting and had never experienced any issues. I ordered an extra side of bacon. The bacon was cold and had cheese residue on it. Seemingly, like leftover food. Quite disgusting.
They didn't have half the dishes on the menu. Girl at the register was very rude.
Atmosphere: 2
Food: 3
Service: 2
This location is a joke. Something’s always wrong with the order or it’s out of stock. Always closes 20-30 mins early, even with 5+ cars waiting in line. Drive thru cashier couldn’t be nice if they were paid for it. Eat at Jack’s…nope.
Service: 1
Restaurantji Recommends
I have four chicken fingers. two of them was so thin I could read the newspaper through them.
Atmosphere: 4
Food: 1
Service: 4
Window attendant need an attitude adjustment.
I ordered a Med Caramel Ice Coffee which tasted like water! I tasted no coffee and only one sip of caramel!!
The vanilla milkshake seemed to be ok!
This Jack’s and the one in Moundville are often out of menu items and frequently get the order incorrect!!
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Bacon Egg & Cheese Biscuit
Always out of something.
Atmosphere: 4
Food: 5
Service: 3
Horrible was given an coupon for a bad experience from another restaurant. They told me I couldn't use it here. Manager was rude and condending. When inask for hills Manager he said he could not give it to me
Biscuits,gravy,eggs , and bacon was all excellent
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Deluxe, Biscuits & Gravy
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