We stopped here on our way to the Peach Bowl in Atlanta. We stood in line for about 15 minutes behind 2 hunters. We finally had our order taken and paid. We asked for a refund after waiting for 15 minutes after paying. We watched the staff run around Luke chickens with their heads cut off to try to straighten up and put time labels on things like tea due to the health inspector walking in while we were there. One employee threw away hasbrown bites for the entire time we were waiting. When we asked for our money back Noone knew how to refund us so we just had to wait for our food. Mind you, we were the only 2 people in line waiting for food. It was an experience that will prevent my husband or I from EVER stopping at another Jack's. It was absolutely ridiculous! They should ALL be fired. I feel sorry for the owner!
Atmosphere: 1
Food: 2
Service: 1
Barry Gillott
Good people quick
Atmosphere: 4
Food: 5
Service: 5
Leah Fowler
I have NEVER wrote a bad review, or a review at all, but my husband went to get a milkshake, a large fry, and 2 cookies. He was asked to pull up while they cooked the fries. He waited 30 something minutes, and someone finally came out and asked what he ordered. He watched at least 10 vehicles get their order and leave. Also, before all of this we had went and gotten milkshakes and was given the wrong kind after waiting about 20 minutes on them. So after giving them a second chance this time, we are even more disappointed.
James Lee Sullivan
It's in Guin, so ya know. Went thru drive thru.Parking: Normal Jack's parking lot around the restaurant. Plus there's another Piggly Wiggly parking lot right beside it.Wheelchair accessibility: Standard wheelchair ramp and doors.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Hamburger, Cheeseburger, Big Jack, Breakfast Special
Michael Flenor
They did well holding their composure. They were busy and had a new hire working the front. Very good!
Wendy B
Went to Jacks in Guin, AL around 10am this morning- food was great hot and made fast. Very pleased with my service!!
Atmosphere: 5
Food: 5
Service: 5
allison page
Loved eating outside!! Nice,quiet,respectful,safe environment. They had fast service and done a great job especially considering it was the 4th of July!
Claudett Parker
The food is cold and been cooked for a while and my order is never right and some people who work there r rude and has a attitude with
Atmosphere: 1
Food: 1
Service: 1
Trace Howell
Very good food. Hot and fresh. Nice customer service. Great atmosphere!
Food was ok. Service was terrible. Over all restaurant could use a cleaning. This visit was round 230 so lunch was
Atmosphere: 1
Food: 1
Service: 1
Shelly Smalley
Paid $25 for some nasty chicken and biscuits that looked like they was made yesterday. Gross.
David Blankenship
Food was very good,fresh. The service was good.
Jason Rye
Quick, good, and accurate. What more could you ask for in a fast food experience?
Atmosphere: 5
Food: 5
Service: 5
Fire Dragon
Drive thru was fast and efficient, had everything ready when I got to the window. Biscuits were burned though but usually there great so somebody had a bad morning I guess. They were still eatable though.
Always delicious with a polite and friendly staff
We stopped here on our way to the Peach Bowl in Atlanta. We stood in line for about 15 minutes behind 2 hunters. We finally had our order taken and paid. We asked for a refund after waiting for 15 minutes after paying. We watched the staff run around Luke chickens with their heads cut off to try to straighten up and put time labels on things like tea due to the health inspector walking in while we were there. One employee threw away hasbrown bites for the entire time we were waiting. When we asked for our money back Noone knew how to refund us so we just had to wait for our food. Mind you, we were the only 2 people in line waiting for food. It was an experience that will prevent my husband or I from EVER stopping at another Jack's. It was absolutely ridiculous! They should ALL be fired. I feel sorry for the owner!
Atmosphere: 1
Food: 2
Service: 1
Good people quick
Atmosphere: 4
Food: 5
Service: 5
I have NEVER wrote a bad review, or a review at all, but my husband went to get a milkshake, a large fry, and 2 cookies. He was asked to pull up while they cooked the fries. He waited 30 something minutes, and someone finally came out and asked what he ordered. He watched at least 10 vehicles get their order and leave. Also, before all of this we had went and gotten milkshakes and was given the wrong kind after waiting about 20 minutes on them. So after giving them a second chance this time, we are even more disappointed.
It's in Guin, so ya know. Went thru drive thru.Parking: Normal Jack's parking lot around the restaurant. Plus there's another Piggly Wiggly parking lot right beside it.Wheelchair accessibility: Standard wheelchair ramp and doors.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Hamburger, Cheeseburger, Big Jack, Breakfast Special
They did well holding their composure. They were busy and had a new hire working the front. Very good!
Went to Jacks in Guin, AL around 10am this morning- food was great hot and made fast. Very pleased with my service!!
Atmosphere: 5
Food: 5
Service: 5
Loved eating outside!! Nice,quiet,respectful,safe environment. They had fast service and done a great job especially considering it was the 4th of July!
The food is cold and been cooked for a while and my order is never right and some people who work there r rude and has a attitude with
Atmosphere: 1
Food: 1
Service: 1
Very good food. Hot and fresh. Nice customer service. Great atmosphere!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Food was ok. Service was terrible. Over all restaurant could use a cleaning. This visit was round 230 so lunch was
Atmosphere: 1
Food: 1
Service: 1
Paid $25 for some nasty chicken and biscuits that looked like they was made yesterday. Gross.
Food was very good,fresh. The service was good.
Quick, good, and accurate. What more could you ask for in a fast food experience?
Atmosphere: 5
Food: 5
Service: 5
Drive thru was fast and efficient, had everything ready when I got to the window. Biscuits were burned though but usually there great so somebody had a bad morning I guess. They were still eatable though.
Food: 3
Service: 4