Zaxbys Chicken Fingers & Buffalo Wings

We are from out of town, and the Zaxbys around us are a little lack luster, but this one is one of the best my wife and I have ever had! Every time we are in town we find ourselves coming back, multiple times! If you are looking for chicken by the ocean, I highly recommend this Zax!

Atmosphere: 5

Food: 5

Service: 5

This is my meal. That is correct, it looks half eaten and I haven’t even touched it. Then on top of that; had to wait 15 minutes. Not a great start to a vacation.

Food: 1

The food is really good, comparable to Raising Canes but I like the sauce Canes uses just a bit better. The staff behind the counter were messing around, one of the girls took a disposable cup and put it on the head of her coworker. I hope they threw that one away. The soda machine was out of a lot of flavors, but everything else seemed alright. The place was relatively clean but it could’ve been better considering there was no rush when we were there. Maybe it would be better to use downtime to clean up instead of screwing around with each other

Atmosphere: 3

Food: 4

Service: 2

Never got food. The wait was too long so had to leave the drive thru line. Only one car in front of me.

Good food and service.

Atmosphere: 5

Food: 5

Service: 5

I usually have a great experience here and I love this Zaxbys…. However, today I waited inside in line to order and while the line was long (which its lunch hour, it happens), the cashier left her register to wipe down tables and take care of other things for quiet a while and didn’t acknowledge me standing there. A simple “I’ll be right with you” would’ve been nice at the least. I didn’t like being ignored and also, leaving the register for a while to wipe tables when there is a still a long line is unprofessional. I worked at CFA for years and that would’ve been completely unacceptable to have nobody at the register ringing up orders during lunch hour with a long line.

Atmosphere: 5

Food: 5

Service: 1

You can grab your meal from here and have fun at Gulf Shores! lol

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: The Nibbler

Absolutely appalled by the level of service and attitude by 2 of the employees. I was here with my daughter to enjoy lunch together. They called my name for the order but 3 entire items were wrong on the tray so I assumed it was for someone else by the same name (what is the likelihood of 3 wrong items and the entree being incorrect) after waiting about 10 minutes I finally ask about it and was told that the incorrect order was mine. Upon showing the receipt, the lady behind the counter struck up an attitude about having to correct it. Then the kitchen staff yelled back at me when I asked them to remake the entire order after it was sitting for 10 minutes. I can only assume this was some type of manager as she was constantly barking orders and yelling at employees the entire time I was there. I don't know how she has any employees left working for her. Completely unprofessional and should either be fired or go back for proper management training. If I was her superior walking in on this, I would have fired her on the spot. I frequent this place often, so I will give it one more chance, but if it is like that again, I will no longer return. If any employees are reading this, I am so sorry that your experience with your manager is like this.

Atmosphere: 1

Food: 5

Service: 1

This location is great! Food, staff, and facilities are always top notch. This is our go-to late at night when other establishments have closed for the evening.

Atmosphere: 5

Food: 5

Service: 5

Visited while on vacation. We ordered are food (4 meals) and asked for additional sauce if possible. We received 3 of 4 drinks then were asked to pull around and wait. Once we received our order, they gave us 4 ketchups, two Zaxby and hot sauce packs. I also mentioned we did not receive one of our drinks. The young lady asked me to pull back in line and tell them. I think my puzzled look convinced her to grab the drink for us. Once received the additional drink I went inside to request more sauce. I was told you get on of each for each meal. I did not receive that and was told I would be charged for them. At that point, I was not interested in the business and left. In addition, three orders were messed up while I was inside waiting to request additional sauce.

Atmosphere: 1

Food: 3

Service: 1

I had the misfortune of eating here today. The manager obviously hates her job ,rolling her eyes all the time and slamming things on the counter. She speaks to her co-workers in such a demeaning way. They yell at each other as if there is not a soul here but them. So unprofessional.

Atmosphere: 1

Food: 1

Service: 1

Order was correct, however took longer than the estimated time to complete. Toast was just bread. Chicken was overly salted, we ate half and tossed the rest.

Atmosphere: 2

Food: 2

Service: 2

It took Us 30 mins waiting just to order😐😐It was Ridiculous

Food: 5

Service: 1

Good service ,gave extra dip no charge not like most

Atmosphere: 5

Food: 5

Service: 5

Fries are soggy and taste stale!!

Atmosphere: 3

Food: 2

Service: 3