Baskin-Robbins
426 AL Highway 69 S, Petro Travel Plaza, 426 AL-69 S, Hanceville
(256) 615-6178
Recent Reviews
Sort by
The 1st time hubby and I went to this Baskin Robbins location it was bomb but the 2nd time was AWFUL MEANING customer service was ? employee named kloe very rude as in thought everything was funny they didnt have everything a banana split supposed to have but waited until half way thru she skips my husband's order n helped a persom behind us along with hubny ordered strawberry shake and waited only an hr to get our 2 simple orders for his to be all water!Needless to say they need more training on doing their jobs the right way!!!Paid full price for an order that didn't have what it's supposed to!! Needless will not be going back there!!!!!!
The 1st time hubby and I went to this Baskin Robbins location it was bomb but the 2nd time was AWFUL MEANING customer service was ? employee named kloe very rude as in thought everything was funny they didnt have everything a banana split supposed to have but waited until half way thru she skips my husband's order n helped a persom behind us along with hubny ordered strawberry shake and waited only an hr to get our 2 simple orders for his to be all water!Needless to say they need more training on doing their jobs the right way!!!Paid full price for an order that didn't have what it's supposed to!! Needless will not be going back there!!!!!!
Terrible, terrible, young kids ignoring the main order counter as if no one was there. Review video camera 5/6/23 3:30pm
Got to the restaurant 40 minutes before they close see the workers standing there talking with the doors locked and sat at the drive thru for 10 minutes before I even tried go inside. Zero stars…. Lazy workers
4 times I've been there and still No Butter Pecan ice cream! Waffle cone stale...
Always out of chocolate chip ice cream… I have been 3 times and all 3 times they were out.
Hire more people
Out of everything
Lazy and very dis courteous. I could not get service. 3 people working and they all acted like I didn’t exist. Heaven help if you want ice cream
Me & my brother enjoying having our ice creams for dessert.
Restaurantji Recommends
Sufficed our milkshake cravings on a day long car trip. Baskin-Robbins comin' in clutch again!
The cake cones were stale and the sherbet was OKAY. I probably won't go back.
The cake cones were stale and the sherbet was OKAY. I probably won't go back.
Sufficed our milkshake cravings on a day long car trip. Baskin-Robbins comin' in clutch again!
Clean store and great help..
Loading...