Dairy Queen Grill & Chill

812 Main St NE, Hanceville
(256) 887-1374

Recent Reviews

Brandon Bender

It's closed down for good!

Atmosphere: 1

Food: 1

Service: 1

Lindsey McCoy

I came through on a Friday night at 8:30. And they said they were closing in two minutes when the websites clearly says 10 o’clock and they had no food prepared. This was not during the holidays. they need to update their website or have a talk with their workers about closing early. Their sign lights and sign lights were on. They took the person order ahead of me and serve them, but declined me. This is also across from the college so I would find it odd why any establishment will close at 8:30 on weekends. Let’s just say I will not be returning to this establishment due to the fact that the owners clearly do not have control over their workers

Atmosphere: 1

Service: 1

Caleb Tubbs

My wife just tried to go get ice cream for the family at 6:40pm only to show up with all of the lights off and the girls inside refusing to answer the drive through. Wife wife call me and explained what was going on so I called the restaurant. After many rings I was told they closed at 9. I asked why all of the lights were off and the girl replied “sorry I guess I will turn them on” - really?This is by far the worst Dairy Queen in the Southeast! The owner doesn’t check in on this restaurant as it’s ran by young girls that do not care at all. The worst customer service ever…. This unsupervised DQ will have all of the lights shut off inside the restaurant, the outside sign turned off, and they will refuse to answer the drive through during working hours. It is a common occurrence to not get an answer from 6:30-9:00PM through the drive through. Absolutely pitiful excuse for a DQ.

Atmosphere: 1

Food: 1

Service: 1

JnL

They A little pricey but it's still DQ it's worth

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Banana Split, Brownie Blizzard, Oreo

James Elder

Good food nice people. Always quick service with a smile.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Oreo

Teresa Messina

I can eat here just not my favorite place or my 1st pickKid-friendliness: They love to make kids happy ?

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Banana Split

Jason Allen Morris

Good customer service but their speaker box does not work right and we ended up ordering at the window but we got the slightly the wrong

Atmosphere: 3

Food: 4

Service: 4

Mona Hurst

We went to the Hanceville and the onion rings were absolutely awesome!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Banana Split, Oreo

Misty Marsh

We stopped after lunch for ice cream and milkshakes for Mother's Day and it was all delicious. Friendly service, quick service and delicious food.

Atmosphere: 5

Food: 5

Service: 5

Connie Sparman

They have the best ice cream cones. They have the best double cheeseburger.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Banana Split, Birthday Cake

Donna Minor

The chicken strips was good but the pieces are so small that you have to buy extra pieces in order to get it at least what you order. Everytime I order chicken fingers it's the same thing I'm sure somebody gets the reasonable size one but it just not me.

Atmosphere: 4

Food: 4

Service: 4

FrostByte

It's a bit overpriced for the food quality and service.

Dana Jenkins

Awesome experience! Rolled in there with a bus with more than 20 middle school boys and girls during a break from our VEX robotics competition at Wallace State and the team handled the situation with speed, accuracy, and genuine hospitality! Next year we’ll give you a heads up, but we will be back!

Danice Thomas

DQ has better cheese burgers than McD or BK. They always have some kind of shakes or blizzards not like McD( they say it's not working). DQ food is great

Atmosphere: 5

Food: 5

Service: 5

Nathan Lamar

Ate lunch there. The kitchen was really fast, and everyone was friendly.

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