Jack's Family Restaurant

103 Styles St, Hanceville
(256) 392-6268

Recent Reviews

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Carolyn Robbins

Quick and easy way to have dinner ❤️

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheeseburger, Honey Mustard, Chicken Biscuit, Biscuit and Gravy, Chicken Fingers and Fries

Angela Power

Great Food 🥰

Atmosphere: 5

Food: 5

Service: 5

Edith Baker

Good food

Atmosphere: 5

Food: 5

Service: 5

Elizabeth lamb

Was great food and service

Atmosphere: 5

Food: 5

Service: 5

Roy Berryman

very slow

Atmosphere: 1

Food: 2

Service: 1

Stephine

Fast, friendly service. Plenty of options for everyone and its freshly prepared.

Atmosphere: 5

Food: 5

Service: 5

Alicia Acklin

I went today order a grill chicken sandwich add onions pickles and cheese. I looked and it was no cheese. Took it back. They gave me a sandwich with just onions pickles and cheese d cheese. So I had to take it back. And they had to add the lettuce and tomato. I don’t normally complain. But I went back twice to get it fix. And they were not busy at this time. So it was no reason it to be messed up a 2nd time

Atmosphere: 2

Food: 3

Service: 2

Donna Hullett

Shake was very good. I was seriously in need of shake.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fries, Gravy, Sandwich, Sausage, Big Jack, Cheeseburger, Hash Browns, Fried Chicken, Biscuit and Gravy, One Pancake, Chicken Biscuit, Steak, Breakfast Special, Chocolate Chip, Chicken Fingers and Fries, Cheeseburger Meal, Hamburger, Burnt Smoked Sausage Biscuit

Brandon Cavins

The big n bold bbq bacon burger was not so bold. The picture of the burger had what looked like fried onions, it had nothing of the sort on it. As far as big and bold goes, the bbq sauce didn't seem very bold. There was about a half teaspoon of bacon pieces and 1 piece of bacon bunched up. Its too late to warn you about the small chicken wings Jacks was offering last time. So small that the employees gave me 2 extra wings because they thought that they were too small (different location). No complaints about their regular menu. Oh and the mac n cheese is delicious 😋

Atmosphere: 4

Food: 4

Service: 4

Nathan Purdy

Biscuit's are getting smaller and smaller so you will need to get extra if you don't want to drive away hungry but if you order 10 biscuits you still get 1 pack of sauce. Never any ranch dressing that's probably the best thing about the whole miserable store and it's always out

Atmosphere: 3

Food: 1

Service: 1

Keith West

Didn't get any food no one in line waited 15 minutes nobody acknowledged we were there so I left.

David Raley

Very clean

Atmosphere: 5

Food: 5

Service: 5

Selene Davis

I see how hard everyone works. Ive also seen how nasty some of the customers can be when they get impatient over things the employees ccannot help I come in about 3 days a week sometimes 4 In the evening, the crew has never been rude to me and they work hard to get everything out right. The managers are very polite and so is the staff, I think that it is getting better than it was a couple of months ago.

Atmosphere: 5

Food: 5

Service: 4

Rachael Upchurch

I love their bags of ice...it's a wonderful deal for a little over a dollar and the ice is definitely the best in my opinion. I'm new to the area and went through the drive thru the other day to grab a bag of ice and had the most wonderful experience with the young man working at the drive thru. He was incredibly friendly and had excellent customer service. He brightened my day and I just wanted to give him a shout out on here...his name was Mason and Jack's should be proud to have an employee like him. Way to go Mason!!

Rhonda Smith

Picked up food thru the drive thru for someone else.

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