McDonald's

740 Main St NE, Hanceville
(256) 352-2120

Recent Reviews

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Alex Whitehead

My family and I went threw the drive threw at and got lunch 2 happy meals and two combos there was only us and 2 other cars in drive threw with no one inside at all yet all of our food was cold and tasted as if it was cooked yesterday and the buns for the burgers was stale and
hard it was ridiculous will never be going there again

Food: 1

Service: 2

Brooke Wood

Y'all literally will never get service from me or my family again .... Y'all don't even care about how y'all let food go out anymore. Me and my husband's food was so horrible that we literally took one bite a peace and threw that crap in the trash. It's a shame that we spend that much money just to have to throw it away. DO BETTER ,GET BETTER COOKS, AND EMPLOYEES THAT CARE .

Food: 1

butterfly sonya

Went there 12/30/2025 at 10:20 the speaker box said they were closed and then they turned their headset on for less than a second nobody answered for 5 mins even tho they didn’t close until 11 and I knew they weren’t closed bc I used to work there and that speaker has always done that I’m beyond annoyed with how they acted closed so they didn’t have to make any food!!

Food: 1

Service: 1

Cara Lawrence

Always go at breakfast time otw to work. I order 2mins before I arrive and its always ready and waiting and good 👍

Atmosphere: 5

Food: 5

Service: 5

David Aaron

The drive-thru attendant named Cole was very disrespectful and very unprofessional the coke was out no soda I honestly think the trainer did not trained him well but still no excuse

Food: 1

Service: 1

Janie Miller

Grand babies love Mickey D's! Happy Meal is the bomb for them! They also tried my Big Mac and liked it.

Atmosphere: 4

Food: 4

Service: 4

Michael Hensley

everytime I go get food here, and I mean EVERY GODAMN TIME, the orders WRONG! For gods sake how can you not follow a SIMPLE ORDER of a plain big Mac?!?!

Atmosphere: 1

Food: 1

Service: 1

Emily Mullinax

In all honestly never been to a McDonald’s where I left upset. Not only were my fries cold and stale, there was no one in front counter or paying any mind to their store. I had to wait 10 minutes for a my drink cup. And the person in back today wasn’t wearing both of his gloves only one. Truly disgusted. I couldn’t even finish my meal. And couldn’t even get my order right either.

Atmosphere: 1

Food: 1

Service: 1

Nathan Blade

Best McDonald's around. Management is really nice and the staff is attentive. Always clean and respectful.

Taylor Posey

Check your receipts! I have had meals upsized without asking, sauces tacked on that I didn’t ask for and never received, been charged for an upsize and didn’t receive it - the list goes on. I resorted to mobile orders to avoid others ringing up my stuff and it still comes out incorrect and cold. So disappointing :/

Atmosphere: 1

Food: 1

Service: 1

Summer Evans

I ordered a large regular cappuccino and a large caramel cappuccino and they gave me black coffee!! Very very disappointed!

Atmosphere: 3

Food: 1

Service: 2

Jade Bryant

The day shift manager on 8/24/2025 was nothing short of perfect to me and my girls. She needs a raise and she was phenomenal, it warms my heart to meet people like her!!

Atmosphere: 5

Food: 5

Service: 5

Jamie Whiteley

Had to place a huge last minute order...everyone was so friendly, so accommodating. Excellent customer service! Big thanks to this morning's McDonald's team!!!!

Atmosphere: 5

Food: 5

Service: 5

James Coker

Had to run in to feed our 18 month old granddaughter. It was dirty. McDonald's food is disgusting. Old and cold. And full of salt .

Atmosphere: 1

Food: 2

Service: 3

John Pugh

The food is thrown together by Helen Keller apparently. They always get something wrong. The mobile app where you can collect points does not work anymore.

Atmosphere: 3

Food: 2

Service: 2

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