They really need to get it together. It takes a long time to get through the line, even if you have used the app. They let one side of the drive thru clear out, before they take orders from the other side . And they still get it wrong
Atmosphere: 2
Food: 3
Service: 2
Rob
SAD. Has gone way down hill. Especially evening. Breakfast ok. Biscuits need help. Always issue with fries. Cold hard or not full. Sloppy presentation of burgers. Folded egg burnt or round egg not cooked through for mc muffin's and bacon looked Raw. Cheap and skimpy on Bacon. Sausage good but super greasy. Pie hard as rock overcooked.
Atmosphere: 1
Food: 1
Service: 1
Isabel Schiro
We were ignored for about 15 minutes before we were acknowledged. The customer service was awful. The bathroom also needs cleaning.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Big Mac, Fries, Chicken Nuggets and Fries
Tedra Smart
Every time I come to order food. It’s always around 9 pm. And my food is so cold!!! Every single single time! And I have tried to give chances I have ordered from There 3 times an every week! And same thing everytime! Burgers cold! Food cold! At this point I’m surprised they don’t serve hot cokes 🤦🏻♀️🤦🏻♀️🤦🏻♀️
Atmosphere: 1
Food: 1
Service: 2
Kaitlyn Stacks
I’ve come here a couple times and multiple times I’ve had food left out of my order, i understand mistakes but it’s happened way too much and it sucks having to pay for food you don’t get.
Atmosphere: 1
Food: 1
Service: 1
paul dillard
i don't know where to start got a happy meal for my kid and it had plastic on the bun of the burger I'm soo glad i check my kids food I'm very disappointed with management Michelle is terrible manager.
Atmosphere: 1
Food: 1
Service: 1
Hudson Foote
Rude employees and very slow they mess up my meal too
Atmosphere: 1
Food: 3
Service: 1
Ryan Lambert
Hanceville mcdonald's is very fast an the food is good I get a biscuit there every morning other than a few times the bread was hard it was great 👍 keep up the good work
Atmosphere: 5
Food: 5
Service: 5
Tithee Bryan
It is 1001 pm when I pull up to the drive thru and a recording says they are closed. I then go to the window and knock on it. See people walking in the restaurant. No one would come to the window.
If I could give it 0 stars, I would went there tonight for my family to eat. Went through the drive through payed $27 for food. That was burnt, cold and nasty called up there to let them know they are rude on the phone offer to remake it with an attitude. It's 11 PM at night. Nobody got to eat food. I feel like I wasted my money. Lesson learned, never again.
Atmosphere: 1
Food: 1
Service: 1
Dick Rick
Absolutely.Early.The greatest customer service. From jayden not sure about his last name goes above and beyond definitely deserves a raise
Greg Hale
25 minutes waiting for Big Mac and fry , extremely slow service.
Atmosphere: 1
Food: 1
Service: 1
Todd Simpson
It’s fast and easy but not cheap anymore.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Burger, Big Mac, Chicken Mcnuggets, Fries
They really need to get it together. It takes a long time to get through the line, even if you have used the app. They let one side of the drive thru clear out, before they take orders from the other side . And they still get it wrong
Atmosphere: 2
Food: 3
Service: 2
SAD. Has gone way down hill. Especially evening. Breakfast ok. Biscuits need help. Always issue with fries. Cold hard or not full. Sloppy presentation of burgers. Folded egg burnt or round egg not cooked through for mc muffin's and bacon looked Raw. Cheap and skimpy on Bacon. Sausage good but super greasy. Pie hard as rock overcooked.
Atmosphere: 1
Food: 1
Service: 1
We were ignored for about 15 minutes before we were acknowledged. The customer service was awful. The bathroom also needs cleaning.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Big Mac, Fries, Chicken Nuggets and Fries
Every time I come to order food. It’s always around 9 pm. And my food is so cold!!! Every single single time! And I have tried to give chances I have ordered from
There 3 times an every week! And same thing everytime! Burgers cold! Food cold! At this point I’m surprised they don’t serve hot cokes 🤦🏻♀️🤦🏻♀️🤦🏻♀️
Atmosphere: 1
Food: 1
Service: 2
I’ve come here a couple times and multiple times I’ve had food left out of my order, i understand mistakes but it’s happened way too much and it sucks having to pay for food you don’t get.
Atmosphere: 1
Food: 1
Service: 1
i don't know where to start got a happy meal for my kid and it had plastic on the bun of the burger I'm soo glad i check my kids food I'm very disappointed with management Michelle is terrible manager.
Atmosphere: 1
Food: 1
Service: 1
Rude employees and very slow they mess up my meal too
Atmosphere: 1
Food: 3
Service: 1
Hanceville mcdonald's is very fast an the food is good I get a biscuit there every morning other than a few times the bread was hard it was great 👍 keep up the good work
Atmosphere: 5
Food: 5
Service: 5
It is 1001 pm when I pull up to the drive thru and a recording says they are closed. I then go to the window and knock on it. See people walking in the restaurant. No one would come to the window.
Brent Alabama horrible, employees and service
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
It's okay it's just slow, and it's not well cleaned
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Bacon Egg & Cheese Biscuit, Sausage Biscuit, Burger, Big Mac, Chicken Mcnuggets, Fries, Hamburger
If I could give it 0 stars, I would went there tonight for my family to eat. Went through the drive through payed $27 for food. That was burnt, cold and nasty called up there to let them know they are rude on the phone offer to remake it with an attitude. It's 11 PM at night. Nobody got to eat food. I feel like I wasted my money. Lesson learned, never again.
Atmosphere: 1
Food: 1
Service: 1
Absolutely.Early.The greatest customer service.
From jayden not sure about his last name goes above and beyond definitely deserves a raise
25 minutes waiting for Big Mac and fry , extremely slow service.
Atmosphere: 1
Food: 1
Service: 1
It’s fast and easy but not cheap anymore.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Burger, Big Mac, Chicken Mcnuggets, Fries
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