McDonald's

740 Main St NE, Hanceville
(256) 352-2120

Recent Reviews

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Michael Hensley

everytime I go get food here, and I mean EVERY GODAMN TIME, the orders WRONG! For gods sake how can you not follow a SIMPLE ORDER of a plain big Mac?!?!

Atmosphere: 1

Food: 1

Service: 1

Emily Mullinax

In all honestly never been to a McDonald’s where I left upset. Not only were my fries cold and stale, there was no one in front counter or paying any mind to their store. I had to wait 10 minutes for a my drink cup. And the person in back today wasn’t wearing both of his gloves only one. Truly disgusted. I couldn’t even finish my meal. And couldn’t even get my order right either.

Atmosphere: 1

Food: 1

Service: 1

Nathan Blade

Best McDonald's around. Management is really nice and the staff is attentive. Always clean and respectful.

Taylor Posey

Check your receipts! I have had meals upsized without asking, sauces tacked on that I didn’t ask for and never received, been charged for an upsize and didn’t receive it - the list goes on. I resorted to mobile orders to avoid others ringing up my stuff and it still comes out incorrect and cold. So disappointing :/

Atmosphere: 1

Food: 1

Service: 1

Summer Evans

I ordered a large regular cappuccino and a large caramel cappuccino and they gave me black coffee!! Very very disappointed!

Atmosphere: 3

Food: 1

Service: 2

Jade Bryant

The day shift manager on 8/24/2025 was nothing short of perfect to me and my girls. She needs a raise and she was phenomenal, it warms my heart to meet people like her!!

Atmosphere: 5

Food: 5

Service: 5

Jamie Whiteley

Had to place a huge last minute order...everyone was so friendly, so accommodating. Excellent customer service! Big thanks to this morning's McDonald's team!!!!

Atmosphere: 5

Food: 5

Service: 5

James Coker

Had to run in to feed our 18 month old granddaughter. It was dirty. McDonald's food is disgusting. Old and cold. And full of salt .

Atmosphere: 1

Food: 2

Service: 3

John Pugh

The food is thrown together by Helen Keller apparently. They always get something wrong. The mobile app where you can collect points does not work anymore.

Atmosphere: 3

Food: 2

Service: 2

Misty Murray

Good food most of the time pretty quick.

Atmosphere: 4

Food: 4

Service: 4

Amanda kimbrough Hawkins

Had a group of 20 wonderful service n people

Atmosphere: 5

Food: 5

Service: 5

Zoey Rivera

I got a number 7 which is normally what I get for my husband and I. well today between 330pm and 4pm someone was on grill for meat and let's just say the meat your cooking sir or ma'am you need more training. my burger was stale and tasted like it set out for two days.

Atmosphere: 2

Food: 1

Service: 2

Monica Morgan

I get chicken nuggets quite often. Always order them “cook to order”. Might have to wait a bit for it but definitely worth it!

Atmosphere: 5

Food: 5

Service: 5

Eddy

love their McMuffin

Atmosphere: 4

Food: 4

Service: 4

Crystal Williams

Fast, good, friendly. Been seeing pretty consistent improvement over the last year and a half. Definitely the fastest food place in town! Use the app - quickest option!

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