I gave them 2 stars only because I love my hot fudge Sunday. But I drove all the way from Moulton just to have my craving fixed yet it is no way fixed. I turned in the parking lot at 9:43 pm. Sign said open so drive thru I went. But the problem is everything said open, The app ,the window but as I pulled up to wait for someone to ask me what I'd like, they turned the damn lights off & turned off the open sign !! All the while I'm at the window & they never checked up. So ... I got a extremely large family clan.. we are Bordens & they all read my reviews as do our friends , & yes even my enemy's.. guess I'll make priceville location my new Hot Fudge Sunday with extra fudge location....
Atmosphere: 2
Food: 2
Service: 2
Leisa Greene
Needs to be updated
Atmosphere: 1
Food: 3
Service: 3
Dayna Garry
Good quality food. Fries were a little cold but everything else was hot
Atmosphere: 5
Food: 5
Service: 5
Cody white
Ordered a blizzard and was basically completely melted. You can tell the ownership is cheap and I wonder if the same people own the Decatur location because it’s just about as bad. Go to Culver’s or sonic. Hate leaving a bad review but horrible ownership needs to be addressed. I will never go back to this location nor Decatur. This is sad because I use to love Dairy Queen.
Atmosphere: 1
Food: 1
Service: 1
Easy Money
Ordered value meals last night. The fries were so cold I thought they came out of the fridge. The sundaes were liquid!! Had to put them in the freezer. By the time I ate my sandwich the ice cream was still liquid I’ll not go there again! Culver’s is just up the road
Atmosphere: 3
Food: 1
Service: 2
Larry Long
How do you forget strawberries in a strawberry cheesecake blizzard? And have your phone disconnected as well?
Food: 1
Service: 4
tim puckett
Great chocolate milkshakes!!!
Keith Dougherty
12 noon and doors are locked, yet multiple cars ( employees?) present. Blizzards were " blended" into mush after even asking employee to not do so at the drive thru. Cheese cake and cookie dough chunks are what I'm paying for, not brown flavored puree. Just needs attention to management quality overall. This was on multiple visits within the past few months.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Original Cheeseburger, Banana Split
Kevin Bridges
Drive thru for a mini-Reeses blizzard
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Blizzard from Dairy Queen
Jonathan Ham
It's good when you get what you order... I get home too many times with my order wrong..
After so many poor reviews during the past two years, is DQ taking any action to improve this facility?
Cody Drinkard
I hate leaving these kinds of reviews but they're here so people know what they're getting into when looking a place up. The place is filthy, that's number one. Everything is dirty and the smell from the play place is nauseating but that's probably amplified by the fact there is no air conditioning in there. I had hoped the bathrooms would at least be clean, they were not. The employees were nice enough but didn't seem to be too well trained on how to do their jobs. And lastly, the food. Ordered a simple burger and fries. Burger was passable but the fries were stone cold and soggy. Best thing I can say about this location is at least the ice cream wasn't melted when they handed it to me.
Atmosphere: 1
Food: 1
Service: 2
Cody Nate
I hate leaving these kinds of reviews but they're here so people know what they're getting into when looking a place up. The place is filthy, that's number one. Everything is dirty and the smell from the play place is nauseating but that's probably amplified by the fact there is no air conditioning in there. I had hoped the bathrooms would at least be clean, they were not. The employees were nice enough but didn't seem to be too well trained on how to do their jobs. And lastly, the food. Ordered a simple burger and fries. Burger was passable but the fries were stone cold and soggy. Best thing I can say about this location is at least the ice cream wasn't melted when they handed it to me.
Atmosphere: 1
Food: 1
Service: 2
Anna Campbell
i wouldn’t know if the food was good or not because we couldn’t get anyone to take our order. we sat at the drive thru for at least 10 minutes. and the inside is locked
Atmosphere: 1
Food: 1
Service: 1
Kyle
Last summer the a/c was out in the play center and it was 100+ degrees inside and everything was coated with a sticky sheen. This year I was excited to take my almost 3 year old, confident that everything would be much better in a years time. Drive 20 minutes to get there (yes, I should have called first) and not only is the a/c still not functioning a year later, but now they have the play center closed due to heat. You can imagine how thrilled a toddler was about that.
I gave them 2 stars only because I love my hot fudge Sunday. But I drove all the way from Moulton just to have my craving fixed yet it is no way fixed. I turned in the parking lot at 9:43 pm. Sign said open so drive thru I went. But the problem is everything said open, The app ,the window but as I pulled up to wait for someone to ask me what I'd like, they turned the damn lights off & turned off the open sign !! All the while I'm at the window & they never checked up. So ... I got a extremely large family clan.. we are Bordens & they all read my reviews as do our friends , & yes even my enemy's.. guess I'll make priceville location my new Hot Fudge Sunday with extra fudge location....
Atmosphere: 2
Food: 2
Service: 2
Needs to be updated
Atmosphere: 1
Food: 3
Service: 3
Good quality food. Fries were a little cold but everything else was hot
Atmosphere: 5
Food: 5
Service: 5
Ordered a blizzard and was basically completely melted. You can tell the ownership is cheap and I wonder if the same people own the Decatur location because it’s just about as bad. Go to Culver’s or sonic. Hate leaving a bad review but horrible ownership needs to be addressed. I will never go back to this location nor Decatur. This is sad because I use to love Dairy Queen.
Atmosphere: 1
Food: 1
Service: 1
Ordered value meals last night. The fries were so cold I thought they came out of the fridge. The sundaes were liquid!! Had to put them in the freezer. By the time I ate my sandwich the ice cream was still liquid
I’ll not go there again! Culver’s is just up the road
Atmosphere: 3
Food: 1
Service: 2
How do you forget strawberries in a strawberry cheesecake blizzard? And have your phone disconnected as well?
Food: 1
Service: 4
Great chocolate milkshakes!!!
12 noon and doors are locked, yet multiple cars ( employees?) present. Blizzards were " blended" into mush after even asking employee to not do so at the drive thru. Cheese cake and cookie dough chunks are what I'm paying for, not brown flavored puree. Just needs attention to management quality overall. This was on multiple visits within the past few months.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Original Cheeseburger, Banana Split
Drive thru for a mini-Reeses blizzard
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Blizzard from Dairy Queen
It's good when you get what you order... I get home too many times with my order wrong..
Restaurantji Recommends
After so many poor reviews during the past two years, is DQ taking any action to improve this facility?
I hate leaving these kinds of reviews but they're here so people know what they're getting into when looking a place up. The place is filthy, that's number one. Everything is dirty and the smell from the play place is nauseating but that's probably amplified by the fact there is no air conditioning in there. I had hoped the bathrooms would at least be clean, they were not. The employees were nice enough but didn't seem to be too well trained on how to do their jobs. And lastly, the food. Ordered a simple burger and fries. Burger was passable but the fries were stone cold and soggy. Best thing I can say about this location is at least the ice cream wasn't melted when they handed it to me.
Atmosphere: 1
Food: 1
Service: 2
I hate leaving these kinds of reviews but they're here so people know what they're getting into when looking a place up. The place is filthy, that's number one. Everything is dirty and the smell from the play place is nauseating but that's probably amplified by the fact there is no air conditioning in there. I had hoped the bathrooms would at least be clean, they were not. The employees were nice enough but didn't seem to be too well trained on how to do their jobs. And lastly, the food. Ordered a simple burger and fries. Burger was passable but the fries were stone cold and soggy. Best thing I can say about this location is at least the ice cream wasn't melted when they handed it to me.
Atmosphere: 1
Food: 1
Service: 2
i wouldn’t know if the food was good or not because we couldn’t get anyone to take our order. we sat at the drive thru for at least 10 minutes. and the inside is locked
Atmosphere: 1
Food: 1
Service: 1
Last summer the a/c was out in the play center and it was 100+ degrees inside and everything was coated with a sticky sheen. This year I was excited to take my almost 3 year old, confident that everything would be much better in a years time. Drive 20 minutes to get there (yes, I should have called first) and not only is the a/c still not functioning a year later, but now they have the play center closed due to heat. You can imagine how thrilled a toddler was about that.
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