El Portal #2
1315 Hwy 31 NW, Hartselle
(256) 751-2962
Recent Reviews
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The restaurant really looks nice with the new updated decor. Like the large outdoor patio dining as well. The street corn is a must try. The jalapeño ranch dip is great with nachos. Look out for the Food delivery Robot, too cute!
Atmosphere: 4
Food: 5
Service: 4
Watch your bill. Two small fajitas was $49.00 and the food was mediocre at best. I’ll eat at home before returning there.
Atmosphere: 3
Food: 3
Service: 2
In today's economy this place is a little pricey. The foods not bad, but it's not worth $15 for chicken ,cheeses and rice .$85 was our total for 3 chicken ,cheese and rices. 1 plate of 3 small enchiladas and lettuce and drinks and chips. You can eat down the road at Lucky Buffet fill a to go plate full of rice and multiple other items for around $10. Also the original atmosphere was more family based ,fun,and colorful. This new remodel looks like an all black decor Italian high end restaurant or night club. It was nice the way it was. So same menu, basic Mexican food, but prices and atmosphere of some fancy high end restaurant. This may just be at this location, I'm not sure how the other restaurant in town is. Servers were nice , and restaurant was clean. Just can't go on the multiple vists per month list with current prices.
Atmosphere: 2
Food: 3
Service: 5
Chips and salsa good we ordered bean burrito and cheese enchiladas with rice absolutely NO flavor and enchilada hard plus no flavor in cheese dip clearly it was cheese and milk only. We will not be going back
Atmosphere: 5
Food: 1
Service: 5
Haven't been to El Portal in awhile but went this weekend and noticed they had a new robot that brought your food out. Thought that was kinda cool the kids loved it.
Atmosphere: 5
Food: 5
Service: 5
Used to love this place like SO MUCH!! This used to be my go to location for dinner when we eat out. The new renovations look so good! UNTIL, I came into this restaurant a day ago. I ordered on their website. I also had made a mistake. I called them to add something to my order. And they were SO MEAN! Anyways, I just ignored the fact they accused of it and went anyways. When I walk in, there is this big man with a lot of curly hair. When I asked him about my order, he told me to wait and was so grumpy and mean! He was super unfriendly and I still picked up my food and when I went to work in Decatur (I live in Hartselle so I just came here, of course the worst thing happened. There was a long hair tied into the bag. I was extremely mad and was almost about to go to the restaurant again. I took a deep breath and opened my food. Wow! Looks good, I say. Until, I SEE A HAIRS THAT ARE YELLOW? Yup, I throw my food away at home and just didn’t make a problem about any of it. Not coming here the next time I’m craving Mexican. Go to Julia’s or something.
Atmosphere: 5
Food: 1
Service: 1
They’ve made some lovely changes and have recently updated this place and it’s impressive. The new is looking GREAT!!
Atmosphere: 5
Food: 5
Service: 5
That 🍤 shrimp and chorizo burrito is ok.(Overpriced) Plus they charge for the spicier hot sauce (they didn't use to do that)
Atmosphere: 3
Food: 3
Service: 5
Highly recommend this restaurant. I’ve always loved it but yesterday I tried the Fundido Mix dish. Wow!! So amazing. I don’t know if I will ever get anything different. Also, be sure and try the Mexican street corn!!! One of the best things ever!!! The service is great there also!!!
Appears they just reopened after a remodel and the place was impeccably clean, everything new. Food was excellent, service even better. Their new Cat Butler was a hit with my daughter, although she didn’t want to let it leave the table!
Kid-friendliness: Their Cat Butler was exciting for my daughter
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
First time ever eating here and the portions are small not very tasty and we didn't get any refill or anything the tea was sour and the food was half cold and they charged me and my wife 56.00 want go back here. There prices are double than places down the road.
Atmosphere: 3
Food: 3
Service: 3
We purchased the double chicken and steak fajitas, a cheese dip and a Chorizo dip. It was $65.00. The portions were so small we only got two fajitas out of it. It had no bell peppers and onions. And it was burnt .This wasn’t a double order. We ordered jalapeños dip and it wasn’t even half the way full for $4.00. The cheese dip was so thick you couldn’t get a chip in it! I can deal with that. If you screw up you take care of your customers. That’s good customer service! They offered to give us a jalapeño dip and $2.00. I wouldn’t recommend this restaurant. They rip people off. I usually tell my customers about the best restaurants. The double fajita dinner was as big as a saucer plate. Go to Los Vias in Decatur you will definitely get what you pay for. I will never eat here or recommend this restaurant to anyone! The manager should take his job more seriously! Very disappointed!!!! This is my first bad review!
Atmosphere: 1
Food: 1
Service: 1
Most friendly staff backed by amazing food
Atmosphere: 5
Food: 5
Service: 5
Good quality food..and a friendly staff
Atmosphere: 4
Food: 4
Service: 4
Food is always excellent and fresh
Decent price for what you get
Staff is always friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Nachos Al Carbon, Cheese Dip
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