Breakfast wrap is very disappointing for 5 dollars
Atmosphere: 1
Food: 1
Service: 2
Jessica
Won't get the chicken sandwich no more its not the bread its the chicken
Atmosphere: 1
Food: 1
Service: 1
rob haden
This location is the best
Atmosphere: 5
Food: 5
Service: 5
Mark Daly
When we walked in, we were immediately greeted with a big smile and a welcoming hello. Mykell was very attentive, and made us feel welcome. He served the food hot and fresh and went out of his way to make us feel at home. Very respectful and kind. Hard to find young people nowadays who are like that. Thank you Mykell
Atmosphere: 5
Food: 5
Service: 5
James Hicks
Been coming to Jack's since 1970! Never gets old. Although it has changed quite a bit. A hamburger was 15 cents! Not anymore lol. Wish it.were the 70's again! Long live rock and roll!!! Nuff said..
Atmosphere: 5
Food: 5
Service: 5
Michelle Lolley McElwain
Great food. Ordered at restaurant. Corey the general manager he was FANTASTIC!!!!
Atmosphere: 5
Food: 5
Service: 5
Jackie Sharp
The new manager Corey is awesome and doing a great job. He has really turned that store around.
Atmosphere: 5
Food: 5
Service: 5
Paul
I entered Jack's in Hartselle AL at 1150am, there were no customers in line. The two team members were filling a Door Dash order, I was not greeted or acknowledged. I waited 4 minutes and left. There are many other places to eat with better service.
Service: 1
Darlene Patterson
It was good. Burned my mouth from the grits though.
Atmosphere: 5
Food: 5
Service: 5
Kim Howell
They provide good service and quality meals at affordable prices.
Put in an online order, (family bundle) got home. Unfortunately, the sides were not big enough to feed even a family of 4. So I called the restaurant. The manager I spoke to was very kind and was sorry about the sides not being full to the standards and was willing to make the entire order all over again for the wait, though we had problems the first go round, they did a great job making up for it.
Atmosphere: 5
Food: 5
Service: 5
Chels S
I really need Jack's to do better about ensuring they have adequate staff. My husband just brought me a grilled chicken sandwich and explained it took a long time because they were short staffed. When you are open without adequate staff, mistakes and oversights happen. So while it would be easy to blame the poor worker. I blame the lack of management ensuring quality workers. I took one bite of my chicken sandwich and swallowed. I looked down to see that I was biting into raw chicken. I am really hoping my holidays arent ruined from getting sick from salmonella.
Matt Keener
Slow service, dirty lobby, and nasty food. How do you burn the bread on a grilled cheese and the cheese ain’t melted?
Atmosphere: 1
Food: 1
Service: 1
Chad
Went through the drive thru, milk shake was dripping down the cup so I had to walk in to get extra napkins. Also they just dumped the fries in the bag.
Arin Warnick
Went to Jack's to get breakfast this morning. Normally I get the chicken biscuit, sausagebiscuit for my son, and hashbrowns, but today I decided to get the deluxe platter with sausage. I told her no grits with the platter because I don't like them. Got home, and this is how they gave the platter to me. Two separate containers, grits and gravy all over the place. I had a negative experience two weeks ago in the morning because I looked at my bank statement and the cashier had charged me twice. She had ran my card and forgot to charge me hashbrowns (chicken biscuit and sausage biscuit only, which was $6.19) so she ran it again (chicken biscuit, sausage biscuit, and hashbrowns- $8.47). I specifically asked her if it was gonna charge my card twice and she said it wouldn't. I have the proof on my statement on my phone, but never bothered to call the store because she didn't even give me a receipt. I'm probably going to start going to Hardee's, because at the very least, they put the gravy in a separate container to avoid spillage.
Breakfast wrap is very disappointing for 5 dollars
Atmosphere: 1
Food: 1
Service: 2
Won't get the chicken sandwich no more its not the bread its the chicken
Atmosphere: 1
Food: 1
Service: 1
This location is the best
Atmosphere: 5
Food: 5
Service: 5
When we walked in, we were immediately greeted with a big smile and a welcoming hello. Mykell was very attentive, and made us feel welcome. He served the food hot and fresh and went out of his way to make us feel at home. Very respectful and kind. Hard to find young people nowadays who are like that. Thank you Mykell
Atmosphere: 5
Food: 5
Service: 5
Been coming to Jack's since 1970! Never gets old. Although it has changed quite a bit. A hamburger was 15 cents! Not anymore lol. Wish it.were the 70's again! Long live rock and roll!!! Nuff said..
Atmosphere: 5
Food: 5
Service: 5
Great food. Ordered at restaurant. Corey the general manager he was FANTASTIC!!!!
Atmosphere: 5
Food: 5
Service: 5
The new manager Corey is awesome and doing a great job. He has really turned that store around.
Atmosphere: 5
Food: 5
Service: 5
I entered Jack's in Hartselle AL at 1150am, there were no customers in line. The two team members were filling a Door Dash order, I was not greeted or acknowledged. I waited 4 minutes and left. There are many other places to eat with better service.
Service: 1
It was good. Burned my mouth from the grits though.
Atmosphere: 5
Food: 5
Service: 5
They provide good service and quality meals at affordable prices.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Put in an online order, (family bundle) got home. Unfortunately, the sides were not big enough to feed even a family of 4. So I called the restaurant. The manager I spoke to was very kind and was sorry about the sides not being full to the standards and was willing to make the entire order all over again for the wait, though we had problems the first go round, they did a great job making up for it.
Atmosphere: 5
Food: 5
Service: 5
I really need Jack's to do better about ensuring they have adequate staff. My husband just brought me a grilled chicken sandwich and explained it took a long time because they were short staffed. When you are open without adequate staff, mistakes and oversights happen. So while it would be easy to blame the poor worker. I blame the lack of management ensuring quality workers. I took one bite of my chicken sandwich and swallowed. I looked down to see that I was biting into raw chicken. I am really hoping my holidays arent ruined from getting sick from salmonella.
Slow service, dirty lobby, and nasty food. How do you burn the bread on a grilled cheese and the cheese ain’t melted?
Atmosphere: 1
Food: 1
Service: 1
Went through the drive thru, milk shake was dripping down the cup so I had to walk in to get extra napkins. Also they just dumped the fries in the bag.
Went to Jack's to get breakfast this morning. Normally I get the chicken biscuit, sausagebiscuit for my son, and hashbrowns, but today I decided to get the deluxe platter with sausage. I told her no grits with the platter because I don't like them. Got home, and this is how they gave the platter to me. Two separate containers, grits and gravy all over the place. I had a negative experience two weeks ago in the morning because I looked at my bank statement and the cashier had charged me twice. She had ran my card and forgot to charge me hashbrowns (chicken biscuit and sausage biscuit only, which was $6.19) so she ran it again (chicken biscuit, sausage biscuit, and hashbrowns- $8.47). I specifically asked her if it was gonna charge my card twice and she said it wouldn't. I have the proof on my statement on my phone, but never bothered to call the store because she didn't even give me a receipt. I'm probably going to start going to Hardee's, because at the very least, they put the gravy in a separate container to avoid spillage.
Atmosphere: 3
Food: 2
Service: 3
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