McDonald's
201 US-31, Hartselle
(256) 773-7760
Recent Reviews
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Customer service was non-existent. The dinning room was disgusting. The drink lid holder was gross. Stay away from this location.
Atmosphere: 1
Service: 2
Mobile order and picked it up at the Drive thru. McDonald's is very consistent most of the time and that's one of the reasons I choose them above most. Usually it's quick and they get it right the first time. The drive thru moves along fast and I order before I ever get there. I have the app on my mobile phone which is easy to negotiate compared to other fast food establishments. It's difficult to judge the staff when the interaction takes only seconds but they are efficient I can say that. I can't tell you about the cleanliness of the inside but the parking lot looked fine. I visit this one often but not the most. There's one closer to my house that I visit the most and they never disappoint if you know what to expect. All in all their what McDonald's has always been. Fast, convenient and reasonable with decent food.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: French Fries, Quarter Pounder with Cheese, Big Mac, Mcdouble
Filthy, even peaking over the counter into the kitchen there was a ton of random paper/food/dirt all over the floor. Burger had toppings I didn't ask for and I didn't receive a soda cup. It took 10 minutes to get a workers attention at the counter despite being one of two customers in the building at the time. I got the soda cup here but by then my fries were cold so they were sad to eat. It then still took another 10 minutes to get the corrected burger. The food honestly wasn't bad but the service, price, and overall cleanliness were baffling.
Atmosphere: 1
Food: 4
Service: 1
Went thru the drive late at night. Waited for chicken sandwich to be cooked. Got home and took first bite and the chicken was raw. Disgusting!!! Called and spoke with manager. They could easily gotten samenella.
The fries were good but everything else was just meh. But its good for a McDonald's, i mean its McDonald's there was not much to be expected to begin with.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: French Fries
My hometown McDonald's now been there quite a few times and loved it service is good people are friendly food comes out fast hot and always made right
Atmosphere: 5
Food: 5
Service: 5
Great place. Great food.
Atmosphere: 5
Food: 5
Service: 5
I use the McDonald's app and always pull into a curbside spot. I pull up, order, and the food always comes quickly, and it's always what I order.
Atmosphere: 5
Food: 4
Service: 5
My burger is thinner than a penny and burnt. Absolutely ridiculous, can’t even get a refund because no one wants to answer the phone
Food: 1
The food was not fresh. The service was not very good quality
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Bacon Egg & Cheese Biscuit
Restaurantji Recommends
Service is mostly rude but occasionally there's a couple workers that are nice
Atmosphere: 2
Food: 3
Service: 2
Good place to eat
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Mac, Mcdouble
I literally witnessed a lady worker that couldn’t open the ice cream cones tonight open them with her mouth. That’s disgusting!!! She’s the lady with no teeth. (Not being ugly)
Atmosphere: 1
Food: 1
Service: 1
Very very slow service. Nothing personal guys but the food has been absolutely cold and has been stale. I dash in this area sometimes and most people feel the same way.
Took 10 minutes to get a 5 dollar special. Fries were hot, nuggets were cold and hard.
Atmosphere: 3
Food: 2
Service: 2
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